Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Surbiton.
- There is not a bus stop within 150m (164yds) of the venue.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Surbiton.
Opening Times
- Monday 12:00 - 23:00.
- Tuesday 12:00 - 23:00.
- Wednesday 12:00 - 23:00.
- Thursday 12:00 - 23:00.
- Friday 12:00 - 00:00.
- Saturday 12:00 - 00:00.
- Sunday 12:00 - 23:00.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 280cm x 480cm (9ft 2in x 15ft 9in).
- Standard marked parking bays are located in Brighton Road.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Brighton Road Entrance)
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Entrance
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- This information is for the entrance located on Brighton Road.
- There is stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 88cm.
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Step(s)
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- The step(s) is/are located at the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 26cm.
- There is not a/are not handrail(s) at the step(s).
Outside Access (Maple Road Entrance)
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Entrance
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- This information is for the entrance located on Maple Road.
- There is stepped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 89cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 77cm.
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Step(s)
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- The step(s) is/are located at the first and second set of doors.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 11cm.
- There is not a/are not handrail(s) at the step(s).
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Comments
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- Lighting levels for the one internal step is moderate.
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Comments
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- Lighting levels for the one internal step is moderate.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the restaurant and bar.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are good.
Level Change (Inside Access)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right of the bar.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
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Comments
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- There is also a single step in the middle of the bar, clearly marked 11cm in height.
Eating and Drinking
- The following information is for the bar.
- The bar does serve food.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the Brighton Road entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 111cm (3ft 8in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied hot and cold meals.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right of the bar as you enter.
- The female and male toilets are approximately 8m (8yd 2ft) from the Brighton Road entrance.
- Inside the venue, there is not level access to the female and male toilets.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.