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Cromwell Road Bus Station

Cromwell Road, Kingston upon Thames, Surrey, KT2 6RD

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Kingston Station.

Parking

  • The venue does not have its own car park.

Outside Access (Cromwell Road)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • There are no doors at this entrance.

Reception (Travel Desk)

  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • The lighting levels are good.
  • Comments View
    • There are 16 stands situated in the station.
    • Stand A4 has wheelchair access to buses.

Bus Station

  • The station is staffed.
  • There are generally 2 member(s) of staff on duty.
  • The station is not staffed between 21:00-06:30.
  • There is an office to obtain help (other than the ticket office).
  • The office to obtain help (other than the ticket office) is located At the front of the building.
  • There are 16 stands / bays.
  • The stands which have level access are A4.
  • The bus companies operating within this station are TFL Buses.
  • There is not a taxi rank at the station.
  • There is not a wheelchair to borrow.

Accessible Toilet (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located next to stand A16.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 92cm (3ft).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 190cm x 230cm (6ft 3in x 7ft 7in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is not an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 114cm (3ft 9in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located In the Accessible Toilet.
    • The height of the baby change table once extended is 101cm (3ft 4in).
  • Comments View
    • The toilets are open 08.30 - 18.00.

Standard Toilet(s)

Additional Info

  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not normally on duty.