You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Surbiton.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Surbiton.

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COVID-19 Information

• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• The car park is at the front of the venue.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There are 4 designated parking bay(s) within the car park.
• The dimensions of the designated parking bay(s) are 352cm x 460cm (11ft 7in x 15ft 1in).
• The nearest designated bay is 8m (26ft 3in) from the car park entrance.
• The furthest designated bay is 20m (22yd) from the car park entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are dropped kerbs.
• The car park surface is tarmac.
• There is a dropped kerb / non stepped access from the car park to the venue.
• The dropped kerb does not have tactile paving.
• The patron does not have to cross a road.
• The car park does not have a height restriction barrier.

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• On Street Parking and Drop-off Details. View
  • There is not a designated drop off point.

You are on Outside Access (The Car Park Entrance). Skip to the next section.

Outside Access (The Car Park Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are double width.
• The doors are permanently held open.
• The door opening is 150cm (4ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 140cm (4ft 7in) wide.

You are on Level Change (The Car Park Entrance). Skip to the next section.

Level Change (The Car Park Entrance)

• There is a ramp or slope to access this service.
• There are steps to access this area / service.
• The steps are located between the car park and the entrance.
• There is / are 3 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The steps are not clearly marked.
• The steps are medium.
• The steps do not have handrails.
• There is not a standard and / or platform lift to access this service.

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• Comments View
  • The ramp is used to bypass the steps.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Scooters are allowed in some parts of the venue.
• The scooter can be used in the bar area.
• Music is played in the restaurant and bar.
• The scooter cannot be used in the restaurant.
• Lighting levels are medium.
• Customers cannot charge scooters or wheelchairs at the venue.

You are on Level Change (Restaurant). Skip to the next section.

Level Change (Restaurant)

• There is not a ramp or slope to access this service.
• There are steps to access this area / service.
• The steps are located between the bar and the restaurant.
• There is / are 8 step(s) to the area / service.
• Lighting levels at the steps are medium.
• The steps are clearly marked.
• The steps are medium.
• The steps do have handrails.

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• Comments View
  • Customers can eat in the bar area, which has level access from the entrance.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the restaurant/bar.
• The bar does serve food.
• Full table service is available.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the car park entrance.
• The distance between the floor and the lowest table is 14cm (6in).
• The distance between the floor and the highest table is 71cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold meals.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 8m (8yd 2ft) from the car park entrance.
  • This accessible toilet is located to the left of the bar as you enter the building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the bar.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 132cm x 208cm (4ft 4in x 6ft 10in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 50cm (1ft 8in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is not a wash basin.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are poor.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 100cm (3ft 3in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the left of the bar as you enter.
  • The female toilet(s) is/are 7m (7yd 1ft) from the car park entrance.
  • Inside the venue, there is level access to the female toilet(s).
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left of the bar as you enter.
  • The male toilet(s) is/are 8m (8yd 2ft) from the car park entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the accessible toilet.
  • The height of the baby change table once extended is 100cm (3ft 3in).
  • Inside the venue, there is level access to the baby change facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.