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Kingston Museum

Wheatfield Way, Kingston upon Thames, Surrey, KT1 2PS

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Access Guide

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Introduction

  • The Museum has a special 'Community Showcase' that can be hired on a monthly basis by local groups.
  • There is a hand held large print guide for the permanent displays available from reception.
  • This can also be sent digitally on request.
  • Audio described tours can be requested.

Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday Closed.
  • Thursday 10:00 - 17:00.
  • Friday 10:00 - 17:00.
  • Saturday 10:00 - 17:00.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Kingston upon Thames.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Kingston.

Parking

  • The venue does not have its own car park.

Outside Access (Museum Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 131cm (4ft 4in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 105cm (3ft 5in).

Reception

  • The desk/counter is 3m (3yd 10in) from the museum entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are not trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are not welcomed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • There is a large font guide to the permanent galleries which can be borrowed from the front desk or emailed in accessible digital format before or after a visit.
    • There are limited opportunities for tactile engagement with objects – 3 flint axe heads, a roman stone altar, 2 early Christian cross fragments, 2 medieval boat knees and 2 large brass measuring containers which are integrated into the permanent galleries.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are not available.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • There is not a wheelchair to borrow.
  • Comments View
    • There is a large font guide to the permanent galleries which can be borrowed from the front desk or emailed in accessible digital format before or after a visit.
    • There are limited opportunities for tactile engagement with objects – 3 flint axe heads, a roman stone altar, 2 early Christian cross fragments, 2 medieval boat knees and 2 large brass measuring containers which are integrated into the permanent galleries.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Comments View
    • There is an evacuation chair at the top of the staircase.

Lift (Platform)

  • There is a lift for public use.
  • The lift is located towards the rear of the venue.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G, 1.
  • The platform lift accesses a small level change.
  • The lift is approximately 6m (6yd 1ft) from the museum entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 150cm x 110cm (4ft 11in x 3ft 7in).
  • The lift does have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • This lift overcomes 4 steps with a handrail going up on the right.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you face reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 2.
  • The lift is approximately 7m (7yd 1ft) from the museum entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 82cm (2ft 8in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Toilet with Adaptations (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 29m (31yd 2ft) from the museum entrance.
    • This accessible toilet is located in the corridor leading to the children's library.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 160cm x 190cm (5ft 3in x 6ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and general domestic waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 124cm and 138cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 83cm (2ft 9in).

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.