You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Kingston upon Thames.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Kingston.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Bittoms.
  • The car park is located at the rear of the court building.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • There is 1 designated bay measuring 190cm x 490cm located in the staff car park which needs to be booked in advance.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically (towards you).
• The door(s) is / are double.
• The width of the door opening is 130cm (4ft 3in).

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• Comments View
  • There is also a set of revolving doors at the front of the building.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the right as you face the entrance.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 7-8 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Reception (Main). Skip to the next section.

Reception (Main)

• The desk/counter is 4m (4yd 1ft) from the entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is infrared.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Level Change (Witness Box). Skip to the next section.

Level Change (Witness Box)

• There is a ramp/slope to access this area/service.
• The ramp/slope is portable.
• Please contact a member of staff for use of the portable ramp.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the witness box.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

You are on Inside Access (Court Room). Skip to the next section.

Inside Access (Court Room)

• There is not level access to the service(s).
• There is a hearing assistance system.
• The system is a headset.
• Staff are trained to use the system.
• The lighting levels are moderate to good.

You are on Level Change (Court Room). Skip to the next section.

Level Change (Court Room)

• There is a ramp/slope to access this area/service.
• The ramp/slope is portable.
• Please contact a member of staff for use of the portable ramp.
• The width of the ramp/slope is 82cm (2ft 8in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the jury benches.
• There is/are 2-3 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).
• The ramp/slope does bypass the step(s).

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3, 4.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left of the foyer as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1, 2, 3, 4.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 4m (4yd 1ft) from the entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 115cm (3ft 9in).
• The dimensions of the lift are 197cm x 202cm (6ft 6in x 6ft 8in).
• There are separate entry and exit doors in the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Reception (General Enquiries and List Office). Skip to the next section.

Reception (General Enquiries and List Office)

• The desk/counter is 15m (16yd 1ft) from the lift on the first floor.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

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• Comments View
  • The general enquiries and list office is located on the first floor.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the café.
• The café is located on the third floor.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• All tables are permanently fixed.
• All chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 15m (16yd 1ft) from the lift on the third floor.
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are not available.
• Plastic / takeaway cutlery is not available.
• Drinking straws are not available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Toilet (Ground Floor - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Ground Floor - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the entrance.
  • This accessible toilet is located to the right of the foyer as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 162cm x 220cm (5ft 4in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 122cm (4ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 126cm (4ft 2in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 87cm (2ft 10in).

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the right of the foyer as you enter.
  • The female toilet(s) is/are approximately 13m (14yd 8in) from the entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the right of the foyer as you enter.
  • The male toilet(s) is/are approximately 10m (10yd 2ft) from the entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are moderate to good.
• Comments View
  • There are also female and male standard toilets located on the second, third and fourth floors.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.

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• Comments View
  • The court can provide Braille oath cards and audio books and magazines in Braille and large print for jurors.