Access Guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in Kingston upon Thames.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Kingston.
COVID-19 Information
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is the Bittoms.
- The car park is located at the rear of the court building.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There is 1 designated bay measuring 190cm x 490cm located in the staff car park which needs to be booked in advance.
Outside Access (Penrhyn Road Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 130cm (4ft 3in) wide.
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Comments
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- There is a set of revolving doors at the front of the building.
Level Change (Penrhyn Road Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located between the pavement and the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- There are steps to access this area / service.
- The steps are located between the pavement ant the entrance.
- There is / are 9 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
Reception (Main)
- The reception desk is 4m (13ft 1in) from the Penrhyn Road entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is not a hearing assistance system.
Reception (General Enquiries and List Office)
- The reception desk is 15m (16yd) from the Penrhyn Road entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is not a hearing assistance system.
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Comments
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- The general enquiries and list office is located on the first floor.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is infrared.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Level Change (Witness Box)
- There are steps to access this area / service.
- The steps are located in front of the witness box.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are clearly marked.
- The steps are medium.
- The steps do not have handrails.
Inside Access (Court Room)
- There is not level access to the service.
- There is a hearing assistance system.
- The system is infrared.
- Staff are trained to use the system.
Level Change (Court Room)
- There is a ramp or slope to access this service.
- The ramp or slope is located to bypass the steps.
- The ramp or slope is easy.
- The ramp or slope is portable.
- Please contact a member of staff.
- The width of the ramp or slope is 82cm (2ft 8in).
- There are steps to access this area / service.
- The steps are located in front of the jury benches.
- There is / are 2 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The steps are not clearly marked.
- The steps are medium.
- The steps do not have handrails.
- There is not a standard and / or platform lift to access this service.
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Comments
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- The portable ramp bypasses the steps.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2-3-4.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- The lift is located to the left of the foyer as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2-3-4.
- The lift is 4m (13ft 1in) from the Penrhyn Road entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 115cm (3ft 9in).
- The dimensions of the lift are 197cm x 202cm (6ft 6in x 6ft 8in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Restaurant Bar Internal
- The following information is for the restaurant.
- Once inside, there is level access to the service.
- Full table service is not available.
- There is a lowered section at the service counter.
- All tables are permanently fixed.
- All chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 25m (27yd 1ft) from the Penrhyn Road entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
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Comments
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- This is a seating area with vending machines.
Accessible Toilet (Ground Floor)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the Penrhyn Road entrance.
- This accessible toilet is located to the right of the foyer as you enter from the Penrhyn Road entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is heavy.
- The dimensions of the accessible toilet are 162cm x 220cm (5ft 4in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 122cm (4ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 126cm (4ft 2in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s) (Ground Floor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located to the right of the foyer as you enter.
- The female toilet(s) is/are 13m (14yd 8in) from the Penrhyn Road entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located to the right of the foyer as you enter.
- The male toilet(s) is/are 10m (10yd 2ft) from the Penrhyn Road entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- There are also male and female standard toilets located on the second, third and fourth floors.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
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Comments
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- The court can provide Braille oath cards and audio books and magazines in Braille and large print for jurors.