- The information in this section was taken in December 2020.
- There is a member of staff available at the entrance.
- There is hand sanitiser available at the entrance.
- The hand sanitisers are hand held.
- The height of the hand sanitiser is 100cm.
- Hand sanitisers are available inside the venue.
- There is a limited number of people allowed inside.
- There is a Track and Trace system in place.
- There is not a one-way system throughout.
- Capacity is capped at 13 seated.
- There is clear signage inside to help with social distancing.
- Toilets are available.
- The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.
- Monday 07:00 - 16:30.
- Tuesday 07:00 - 16:30.
- Wednesday 07:00 - 16:30.
- Thursday 07:00 - 16:30.
- Friday 07:00 - 16:30.
- Saturday 07:00 - 16:30.
- Sunday Closed.
- The venue is situated within the centre of the town.
- This venue is situated in New Malden.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is New Malden.
- The venue does not have its own car park.
Public Car Parks.
- There is not a car park for public use within 200m (approx).
On Street Parking and Drop-off Details.
- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 200cm x 480cm (6ft 7in x 15ft 9in).
- On street Blue Badge parking is located off the High Street.
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 200cm x 300cm (6ft 7in x 9ft 10in).
- Standard marked parking bays are located off the High Street.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 136cm (4ft 6in).
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are moderate to good.
- Photograph 3 shows the corridor leading to the shared standard toilets.
Eating and Drinking
- The following information is for the café.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- The distance between the floor and the highest table is 72cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is varied hot and cold meals.
- There are 3 non fixed tables with seats available outside the café.
- There are not accessible toilets within this venue designated for public use.
Level Change (Shared Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the standard toilet entrance.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Availability and Location of Standard Toilets
- Standard toilet facilities are available.
Access to Standard Shared Toilet(s)
- The shared toilets that were surveyed are located at the rear of the venue.
- The shared toilet(s) is/are approximately 30m (32yd 2ft) from the main entrance.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels in the shared toilets are moderate to good.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.