Access Guide

Search Access Guide

Location

The venue is situated within the centre of the town.
This venue is situated in Kingston upon Thames.
The venue is not situated on a road which has a steep gradient.
There is a bus stop within 150m (164yds) of the venue.
The nearest mainline station is Kingston.

Opening Hours

For information about the opening hours please click here.

Parking

The venue does not have its own car park.

Public Car Parks View
- There is a car park for public use within 200m (approx).
- The name of the car park is the Eden Walk Shopping Centre.
- The car park is located in Eden Street.
On Street Blue Badge Parking View
- On street marked Blue Badge bays are not available.
On Street Standard Parking View
- Clearly signed and / or standard marked parking bays are not available.
Drop-off Point View
- There is not a designated drop off point.

Outside Access (Eden Street Entrance)

This information is for the entrance located at the front of the building.
There is not level access into the venue.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open automatically.
The doors are double width.
The door opening is 180cm (5ft 11in) wide.

Level Change (Eden Street Entrance)

There is a ramp or slope to access this service.
The ramp or slope is located in front of the entrance.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.

Inside Access

There is level access to the service.
This venue does play background music.
Music is played throughout the restaurant.
The scooter can be used all areas of the restaurant.
Motorised scooters are welcomed in public parts of the venue.
Lighting levels are medium.
Customers cannot charge scooters or wheelchairs at the venue.

Other Floors

Steps View
- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Other View
- The services on the floors which are not accessible are standard toilets and addititional seating.

Eating and Drinking

The following information is for the restaurant.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
Some chairs are permanently fixed.
No chairs have armrests.
The nearest table is approximately 3m (3yd 10in) from the Eden Street entrance.
The distance between the floor and the lowest table is 71cm (2ft 4in).
The distance between the floor and the highest table is 71cm (2ft 4in).
There is ample room for a wheelchair user to manoeuvre.
Menus are wall only.
Menus are available in Braille.
Menus are not available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is fast food.

Accessible Toilet

There is an/are accessible toilet(s) within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is tactile, pictorial and Braille signage on or near the toilet door.
- This accessible toilet is 17m (18yd 1ft) from the Eden Street entrance.
- This accessible toilet is located to the left of the service counter as you enter the restaurant.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 159cm x 198cm (5ft 3in x 6ft 6in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 92cm (3ft).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 104cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is not a wash basin.
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

Availability and Location of Standard Toilets View
- Standard toilet facilities are available.
Access to Standard Female and Male Toilet(s) View
- The female and male toilet facilities that were surveyed are located on the first floor.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.