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- The venue is situated within the centre of the town.
- This venue is situated in Kingston upon Thames.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Kingston.
- The venue is in a shopping mall.
- Monday 08:00 - 18:00.
- Tuesday 08:00 - 18:00.
- Wednesday 08:00 - 18:00.
- Thursday 08:00 - 21:00.
- Friday 08:00 - 18:00.
- Saturday 08:00 - 19:00.
- Sunday 11:00 - 17:00.
- The venue does not have its own car park.
Public Car Parks
- There is a car park for public use within 200m (approx).
- The name of the car park is the Bentalls Shopping Centre.
- The car park is located on Wood Street.
Drop off Point
- There is not a designated drop off point.
- Photographs shows the walkway from the shopping centre to the car park and the designated bays.
Outside Access (Main Entrance)
- This information is for the entrance located on the lower floor of the Bentall Shopping Centre.
- There is level access into the venue.
- Level access is via lift.
- The main doors open (no doors).
- The door opening is 475cm (15ft 7in) wide.
- There is level access to the service.
- This venue does play background music.
- Music is played in all areas of the restaurant.
- The scooter can be used in all areas of the restaurant.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are medium.
- Customers cannot charge scooters or wheelchairs at the venue.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- All tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 4m (4yd 1ft) from the main entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held and wall.
- Menus are available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is fast food.
- Accessible toilet facilities are available.
Location and Access
- The toilet is not for the sole use of disabled people.
- There is Braille, tactile and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
- This accessible toilet is located at the rear of the restaurant.
- There is level access to this accessible toilet.
Features and Dimensions
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 177cm x 142cm (5ft 10in x 4ft 8in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
Position of Fixtures
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is a hand dryer.
- The hand dryer can be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
Colour Contrast and Lighting
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Availability and Location of Standard Toilets
- Standard toilet facilities are available.
Access to Standard Female and Male Toilet(s)
- The female and male toilet facilities that were surveyed are located at the rear of the restaurant.
- The female and male toilets are 12m (13yd 4in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Baby Change Facilities
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.