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New Malden Library

Kingston Road, New Malden, Surrey, KT3 3LY

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Access Guide

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Location

  • The venue is situated within the centre of the area.
  • This venue is situated in New Malden.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is New Malden.

Opening Times

  • Monday 09:30 - 19:00.
  • Tuesday 09:30 - 18:00.
  • Wednesday Closed.
  • Thursday 09:30 - 19:00.
  • Friday 09:30 - 18:00.
  • Saturday 09:30 - 17:00.
  • Sunday Closed.
  • Comments View
    • The library is closed on bank holidays and public holidays including Good Friday, Easter Monday, Christmas Day, Boxing Day and New Year's Day.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 125cm (4ft 1in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located outside the main entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 130cm (4ft 3in).
  • There are steps to access this area / service.
  • There is / are 3 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Reception

  • The reception desk is 2m (6ft 7in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • Lighting levels are bright.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • Comments View
    • There is a large text keyboard available.
    • The library has a wheelchair accessible computer desk available.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 140cm x 140cm (4ft 7in x 4ft 7in).

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is located on the 1st floor.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 145cm x 215cm (4ft 9in x 7ft 1in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is poor.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There is a unisex toilet available on the 1st floor.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Comments View
    • There is a CCTV magnifier located in the I.T suite on the 1st floor.
    • There is a computer desk in the I.T room that can be raised and lowered.
    • The library also has a playaway avilable for use.