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Royal Oak

90 Coombe Road, New Malden, Surrey, KT3 4RD

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Access Guide

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Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in New Malden.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is New Malden.

Opening Hours

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Public Bar Entrance)

  • This information is for the entrance located to the side of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 106cm (3ft 6in) wide.

Level Change (Public Bar Entrance)

  • There is not a ramp or slope to access this service.
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The step(s) is/are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Lounge Bar Entrance)

  • This information is for the entrance located the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 116cm (3ft 10in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 75cm (2ft 6in) wide.

Level Change (Lounge Bar Entrance)

  • There is not a ramp or slope to access this service.
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The step(s) is/are clearly marked.
  • The steps are deep.
  • The steps do not have handrails.
  • There is not a standard and / or platform lift to access this service.

Inside Access (Public Bar)

  • There is level access to the service.
  • This venue does play background music.
  • Music is played in the bar area.
  • Motorised scooters are not welcomed in public parts of the venue.
  • Lighting levels are medium.

Inside Access (Lounge Bar)

  • There is level access to the service.
  • This venue does play background music.
  • Music is played in the restaurant and bar.
  • Motorised scooters are not welcomed in public parts of the venue.
  • Lighting levels are medium.
  • Comments View
    • There is additional seating located in a raised area, access is via 2 clearly marked medium steps with no handrails.

Eating and Drinking (Lounge Bar)

  • The following information is for the bar.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 3m (3yd 10in) from the Lounge Bar entrance.
  • The distance between the floor and the lowest table is 66cm (2ft 2in).
  • The distance between the floor and the highest table is 108cm (3ft 7in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied hot and cold meals.

Eating and Drinking (Public Bar)

  • The following information is for the bar.
  • The bar does not serve food.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 3m (9ft 10in) from the Public Bar entrance.
  • The distance between the floor and the lowest table is 66cm (2ft 2in).
  • The distance between the floor and the highest table is 108cm (3ft 7in).

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.