Skip to main content

Royal Oak

90 Coombe Road, New Malden, Surrey, KT3 4RD

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in New Malden.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is New Malden.

Opening Times

  • Monday 12:00 - 23:00.
  • Tuesday 12:00 - 23:00.
  • Wednesday 12:00 - 23:00.
  • Thursday 12:00 - 23:00.
  • Friday 12:00 - 23:00.
  • Saturday 12:00 - 23:00.
  • Sunday 12:00 - 22:00.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the back of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 0 designated parking bay(s) within the car park.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does not have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Public Bar Entrance)

  • This information is for the entrance located to the side of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 106cm (3ft 6in) wide.

Level Change (Public Bar Entrance)

  • There is not a ramp or slope to access this service.
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Outside Access (Lounge Bar Entrance)

  • This information is for the entrance located the front of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 116cm (3ft 10in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 75cm (2ft 6in) wide.

Level Change (Lounge Bar Entrance)

  • There is not a ramp or slope to access this service.
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do not have handrails.
  • There is not a standard and / or platform lift to access this service.

Inside Access (Public Bar)

  • There is level access to the service.
  • This venue does play background music.
  • Music is played in the bar area.
  • Motorised scooters are not allowed in public parts of the venue.
  • Lighting levels are medium.

Inside Access (Lounge Bar)

  • There is level access to the service.
  • This venue does play background music.
  • Music is played in the restaurant and bar.
  • Motorised scooters are not allowed in public parts of the venue.
  • Lighting levels are medium.
  • Comments View
    • There is additional seating located in a raised area, access is via 2 clearly marked medium steps with no handrails.

Eating and Drinking (Lounge Bar)

  • The following information is for the bar.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 3m (3yd 10in) from the Lounge Bar entrance.
  • The distance between the floor and the lowest table is 66cm (2ft 2in).
  • The distance between the floor and the highest table is 108cm (3ft 7in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied hot and cold meals.

Eating and Drinking (Public Bar)

  • The following information is for the bar.
  • The bar does not serve food.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 3m (9ft 10in) from the Public Bar entrance.
  • The distance between the floor and the lowest table is 66cm (2ft 2in).
  • The distance between the floor and the highest table is 108cm (3ft 7in).

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.