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Roz Ana

4-8 Kingston Hill, Kingston upon Thames, Surrey, KT2 7NH

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Access Guide

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Location

  • The venue is situated within the centre of the city.
  • This venue is situated in Kingston upon Thames.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Norbiton.
  • The nearest underground station is Wimbledon.
  • There is not a tram stop within 150m (164yds) of the venue.

COVID-19 Information

  • There is a member of staff available at the entrance.
  • There is not a hand sanitiser available at the entrance.
  • Hand sanitisers are available inside the venue.
  • There is not a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • Toilets are available.
  • The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.

Opening Hours

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building on Kingston Hill.
    • There is stepped access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 124cm.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • There is not a/are not handrail(s) at the step(s).

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • The lighting levels are low to moderate.

Level Change (Inside Access)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left as you enter and leads to the additional dining area and toilets.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 130cm (4ft 3in).
  • Comments View
    • There is also a single step of medium height to the right as you enter the main entrance (photographs 3 and 4) .
    • This step is well marked and provides access to a further seating area.

Other Floors (Upstairs dining/banquet room and standard toilets)

  • Steps View
    • The floors which are accessible by stairs are level 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the level 1 dining/banquet room and standard toilets.
  • Comments View
    • The stairs are located to the left as you enter the main entrance and past the dining area.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is available.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 4m (4yd 1ft) from the main entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is Indian cuisine.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Level Change (Standard Toilets)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located between the seating and the toilets.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are low to moderate.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.