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Surbiton Flyer

84 Victoria Road, Surbiton, Surrey, KT6 4NS

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Access Guide

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Location

  • The venue is situated outside the centre of the borough.
  • This venue is situated in Surbiton.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Surbiton.
  • The nearest underground station is Wimbledon.
  • There is not a tram stop within 150m (164yds) of the venue.

Opening Times

  • Monday 12:00 - 23:00.
  • Tuesday 12:00 - 23:00.
  • Wednesday 12:00 - 00:00.
  • Thursday 12:00 - 00:00.
  • Friday 12:00 - 00:00.
  • Saturday 11:00 - 00:00.
  • Sunday 11:00 - 23:00.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • This information is for the entrance located on Victoria Road.
  • There is not level access into the venue.
  • The main doors open by sliding.
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 121cm (3ft 12in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are light.
    • The door opening is 82cm (2ft 8in) wide.

Level Change (Main Entrance)

  • There are steps to access this area / service.
  • The steps are located between the 2 sets of entrance doors.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are low.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Outside Access (Accessible Entrance)

  • This information is for the entrance located on the station car park.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 77cm (2ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open towards you (pull).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 77cm (2ft 6in) wide.

Level Change (Accessible Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 102cm (3ft 4in).
  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are low.
  • The steps are not clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There are some raised seating areas, accessed by 2 marked, medium steps.

Eating and Drinking

  • The following information is for the bar.
  • The bar does serve food.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the accessible entrance.
  • The distance between the floor and the lowest table is 42cm (1ft 5in).
  • The distance between the floor and the highest table is 99cm (3ft 3in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is 18m (19yd 2ft) from the accessible entrance.
    • This accessible toilet is located in the toilet area, to the right as you face the bar.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from from the bar.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 150cm x 191cm (4ft 11in x 6ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 96cm (3ft 2in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.