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Thames Venturer (River Thames Boat Project)

The Barge Dock, Thames Side, Kingston upon Thames, Surrey, KT1 1PS

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Access Guide

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Introduction

  • Services / facilities within the building include Day and Residential Cruises.

Location

  • The nearest National Rail station is Kingston.
  • Comments View
    • The organisation's head office and point of contact is located in Richmond Upon Thames.
    • The boat is moored in Kingston upon Thames and the majority of trips depart from Kingston upon Thames.

COVID-19 Information

  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are wall mounted.
  • Hand sanitisers are available inside the venue.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Bentall A Car Park.
    • The car park is located on Steadfast Road.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located on Down Hall Road.
    • There is not a designated drop off point.
  • Comments View
    • There are parking bays for a two hour drop off period on Down Hall Road and by the riverside itself.
    • Blue Badge parking at the Bentall Car Park is available on the 8th Floor.

Outside Access (Barge Dock Entrance)

  • This information is for the entrance located from the dock onto the outside green deck of the barge.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • Comments View
    • Access is from the dockside to the boat via a portable ramp.

Level Change (Barge Dock Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading from the dock onto the boat.
  • The ramp/slope is moderate.
  • The ramp/slope is portable.
  • Please contact Peter - Skipper for use of the portable ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 70cm (2ft 4in).
  • Comments View
    • The Thames is not tidal at the point where the barge is moored.
    • There is only very small variation in the height of the barge and the angle of the ramp.

Lift (Access to Wheelhouse and Lower Deck)

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are Deck - Wheelhouse - Lower Deck.
  • The lift is approximately 10m (10yd 2ft) from the entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 90cm x 120cm (2ft 11in x 3ft 11in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • There is a handrail on the right side of the lift.
    • It is a small level change between the barge entrance on the green deck and the wheelhouse level.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There is tracking on the upper deck for securing wheelchairs.
    • There are 8 deep steps or a platform lift to the lower accommodation area.
    • The carers' accommodation is accessed via one deep step.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 3m (3yd 10in) from the lift.
    • This accessible toilet is located on the lower deck.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 79cm (2ft 7in).
    • The door is light.
    • The dimensions of the accessible toilet are 146cm x 190cm (4ft 9in x 6ft 3in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 42cm (1ft 5in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There are two similar accessible toilet facilities on-board.
    • The toilet pictured also has a flip-down seat which could be used when washing or changing.
    • The second toilet has a wheel in shower facility.

Level Change (Access to Wheelhouse)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of lift entrance.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Comments View
    • The platform lift can be used to overcome the small level change between the green deck (entrance level) and the sheltered wheelhouse.
    • For ambulant guests, the lift can be set at an intermediate height giving 2 steps between the green deck and wheelhouse.

Accessible Shower

  • Accessible shower facilities are available.
  • The accessible shower(s) surveyed is/are located within the accessible toilet.
  • The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
  • The height of the seat is 50cm (1ft 8in).
  • There is level access to the services from the accessible shower facilities.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level 1.