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Tolworth Recreation Centre

Fullers Way North, Tolworth, Surrey, KT6 7LQ

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Access Guide

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Opening Times

  • Monday 06:30 - 23:00.
  • Tuesday 06:30 - 23:00.
  • Wednesday 06:30 - 23:00.
  • Thursday 06:30 - 23:00.
  • Friday 06:30 - 23:00.
  • Saturday 08:00 - 22:00.
  • Sunday 08:00 - 22:00.

Location

  • The venue is situated outside the centre of the town or city.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Tolworth.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • There are 3 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 550cm x 400cm (18ft 1in x 13ft 1in).
    • The nearest designated bay is 30m (33yd) from the main accessible entrance.
    • The car park surface is tarmac.
    • The car park does not have a height restriction barrier.
  • Comments View
    • There are also 2 parent and child parking spaces available in the car park.

Outside Access (Fuller Way North)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 170cm (5ft 7in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 175cm (5ft 9in) wide.

Reception

  • The reception desk is 5m (16ft 5in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the foyer.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Restaurant Bar Internal (Cafe)

  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks can be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located off the reception area.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • The lift is 20m (22yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 110cm x 151cm (3ft 7in x 4ft 11in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located on the first floor.
    • The fitness suite is 18m (19yd 2ft) from the lift.
    • There is level access to the fitness suite.
    • Level access is by lift.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are double.
    • The doors are heavy.
    • The opening is 150cm (4ft 11in) wide.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • A portable hearing loop is not available for induction.
    • There is not clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • Access to the gym is gained via key code.

Accessible Toilet

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is 30m (32yd 2ft) from the accessible entrance.
    • This accessible toilet is located next to the male and female changing rooms.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from reception staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 140cm x 210cm (4ft 7in x 6ft 11in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 140cm (4ft 7in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 75cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There is an additional wheel in shower and an accessible changing facility within the accessible toilet.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.
  • Comments View
    • Opening hours vary for the different facilities, please contact the centre for details.
    • Facilities include squash courts, a sports hall, a crèche, a health studio, and a workout studio. Contact the centre for further details.
    • There is no specifically accessible equipment available in the workout studio.