Access Guide
Opening Times
- Monday 06:30 - 23:00.
- Tuesday 06:30 - 23:00.
- Wednesday 06:30 - 23:00.
- Thursday 06:30 - 23:00.
- Friday 06:30 - 23:00.
- Saturday 08:00 - 22:00.
- Sunday 08:00 - 22:00.
Location
- The venue is situated outside the centre of the town or city.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Tolworth.
Parking
- The venue does have its own car park.
- There are 3 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 550cm x 400cm (18ft 1in x 13ft 1in).
- The nearest designated bay is 30m (33yd) from the main accessible entrance.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
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Comments
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- There are also 2 parent and child parking spaces available in the car park.
Outside Access (Fuller Way North)
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 170cm (5ft 7in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 175cm (5ft 9in) wide.
Reception
- The reception desk is 5m (16ft 5in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the foyer.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- There is no level access to the sauna and steam rooms.
Restaurant Bar Internal (Cafe)
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The distance between the floor and the lowest table is 72cm (2ft 4in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located off the reception area.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 20m (22yd) from accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 110cm x 151cm (3ft 7in x 4ft 11in).
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor.
- The fitness suite is 18m (19yd 2ft) from the lift.
- There is level access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The doors are heavy.
- The opening is 150cm (4ft 11in) wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing loop is not available for induction.
- There is not clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Comments
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- Access to the gym is gained via key code.
Accessible Toilet
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is 30m (32yd 2ft) from the accessible entrance.
- This accessible toilet is located next to the male and female changing rooms.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 140cm x 210cm (4ft 7in x 6ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 140cm (4ft 7in).
- The tap type is lever.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
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Comments
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- Wall mounted and drop down rails are available.
- There is an additional wheel in shower and an accessible changing facility within the accessible toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located in the female changing rooms.
- The female toilets are 30m (33yd) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located in the male changing rooms.
- The male toilets are 40m (44yd) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- There is an additional wheel in shower and an adapted changing facility within the adapted toilet.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- Opening hours vary for the different facilities, please contact the centre for details.
- Facilities include squash courts, a sports hall, a crèche, a health studio, and a workout studio. Contact the centre for further details.
- There is no specifically accessible equipment available in the workout studio.