You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town or city.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Surbiton.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • Standard marked parking bays are located on Victoria Avenue and Balaclava Road.
• Comments View
  • Photograph 1 shows the street parking available on Victoria Avenue.
  • Photograph 2 shows the street parking available on Balaclava Road.

You are on Outside Access (Balaclava Road Entrance). Skip to the next section.

Outside Access (Balaclava Road Entrance)

• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.

You are on Level Change (Balaclava Road Entrance). Skip to the next section.

Level Change (Balaclava Road Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in the doorway.

You are on Outside Access (Victoria Avenue Entrance). Skip to the next section.

Outside Access (Victoria Avenue Entrance)

• This information is for the entrance located on victoria avenue.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 110cm (3ft 7in).

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• Comments View
  • The pedestrian gate is usually held open when the park is open.

You are on Outside Access (St Mary's Road Entrance). Skip to the next section.

Outside Access (St Mary's Road Entrance)

• This information is for the entrance located on st marys road.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 90cm (2ft 11in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).

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• Comments View
  • There is level access around the park.
  • There is a tarmac path running around the outside of the park, and one that runs to the pavilion in the middle.

You are on Outside Access (Pavilion Entrance). Skip to the next section.

Outside Access (Pavilion Entrance)

• This information is for the entrance located at the side of the Pavilion.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are permanently held open.
• The width of the door opening is 86cm (2ft 10in).

You are on Eating and Drinking (Pavilion). Skip to the next section.

Eating and Drinking (Pavilion)

• The following information is for the cafe.
• The cafe is located in the centre of the park.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the cafe entrance.
• The standard height for tables is 76cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 30m (32yd 2ft) from the Balaclava Road entrance.
  • This accessible toilet is located in the pavilion.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the cafe.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 130cm x 200cm (4ft 3in x 6ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm did not sound when tested.
  • Disposal facilities are not available in the cubicle.
  • There is a/are open waste paper bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a low colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Level Change (Pavilion). Skip to the next section.

Level Change (Pavilion)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the right as you face the entrance to the pavilion.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 130cm (4ft 3in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left as you face the entrance to the pavilion.
• There is/are 2 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up.
• The ramp/slope does bypass the step(s).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located at St Mary's Street entrance.
  • The female toilet(s) is/are 10m (10yd 2ft) from the accessible entrance.
  • Inside the venue, there is not level access to the female toilet(s).
  • Lighting levels are low.
• Access to Standard Male Toilet(s) View
  • Lighting levels are low.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • There are three tennis courts which are leased to a qualified LTA coach and open to the public.
  • An automatic Pay and Display machine is situated next to the courts and works on the same principle as those found in car parks - all players are urged to use it.
  • To book the football and cricket pitches please contact the booking officer on: 0208 547 5507.