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Dr Choc's Windsor Chocolate Factory

23 Thames Street, Windsor, Berkshire, SL4 1PL

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Windsor & Eton Central.

Opening Times

  • Monday 11:00 - 18:00.
  • Tuesday 11:00 - 18:00.
  • Wednesday 11:00 - 18:00.
  • Thursday 11:00 - 18:00.
  • Friday 11:00 - 18:00.
  • Saturday 11:00 - 19:00.
  • Sunday 11:00 - 18:00.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is River Street Car Park.
    • The car park is located on River Street.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • On Street Blue Badge Parking View
    • On street marked Blue Badge bays are available.
    • On street Blue Badge parking is located on Thames Street.
  • On Street Standard Parking View
    • Clearly signed and / or standard marked parking bays are not available.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The on street Blue Badge parking is 6am to 6pm with a maximum stay of 3 hours.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located on Thames Street at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 76cm.
  • Ramp/Slope View
    • The ramp/slope is located in front and beyond the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.

Counter

  • The counter is 1m (3ft 3in) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 122cm (4ft).
  • There is not a lowered section.
  • There is not a hearing assistance system.
  • Lighting levels are good.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.

Level Change (Inside Access)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located halfway in the venue.
  • There is/are 2 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).

Garden

  • The garden is located at the rear of the venue.
  • The doors to access the garden are bi-folding and the width of the open door is 56cm.
  • There is a small threshold at the doorway.
  • The surface is astroturf.
  • There are seats without armrests.
  • The heights of the tables are 69cm.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 12 steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the café and the standard toilet.

Eating and Drinking (Café - First Floor)

  • The following information is for the café.
  • The café is located on the first floor.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 1m (3ft 3in) from the stairs.
  • The standard height for tables is 73cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s) (First Floor)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the first floor.
    • The shared toilet(s) is/are approximately 2m (2yd 7in) from the stairs.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the shared toilet.
    • The height of the baby change table once extended is 99cm (3ft 3in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.