Access Guide
Introduction
- Related link Birmingham Treatment Centre Entrance.
- Http://www.disabledgo.com/en/access-guide/birmingham-treatment-centre-entranc
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Comments
View
- Ent & Audiology is located on the ground floor of the Birmingham Treatment Centre.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
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Comments
View
- Patients are advised that clinics can overrun.
- Saturday clinics run occasionally.
- Please contact the venue for more details..
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Birmingham.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Jewellery Quarter.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 374cm x 480cm (12ft 3in x 15ft 9in).
- The nearest designated bay is 20m (22yd) from the Birmingham Treatment Centre entrance.
- The furthest designated bay is 32m (35yd) from the Birmingham Treatment Centre entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does have tactile paving.
- The patron does have to cross a road.
- The road is generally busy.
- The car park does not have a height restriction barrier.
- There is a designated drop off point.
- The drop off point is located to the left as you face the entrance.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Outside Access (Birmingham Treatment Centre Entrance)
- This information is for the entrance located at the front of the centre.
- There is level access into the venue.
- The main door(s) open by revolving.
- The door opening is 215cm (7ft 1in) wide.
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Comments
View
- There is a single, push pad operated door to the left of this entrance, which is 80cm in width.
Reception
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk has a low (76cm or lower) section.
- The desk is generally staffed.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk.
Outside Access (Ent & Audiology Entrance)
- This information is for the entrance located on the ground floor.
- There is level access into the venue.
- There are no doors at this entrance.
- The door opening is 184cm (6ft) wide.
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Second set of doors
View
- There is a second set of doors.
- The door(s) open away from you (push).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 170cm (5ft 7in) wide.
Reception
- The desk is 1m (3ft 3in) from the clinic entrance .
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- The desk is generally staffed.
- Lighting levels are medium.
- There is not a touch screen.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is 1m (3ft 3in) from the clinic entrance.
- There is level access into the waiting room / area.
- There are not doors into the waiting room / area.
- The type of flooring is vinyl.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- Announcements are in person.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Route finding signage is available.
- The type of flooring in walkways and corridors is non slip.
- Lighting levels are medium.
Consultation / Treatment Room (ENT)
- There are 12 consultation/treatment rooms available.
- The room surveyed was Consulting Room 3.
- The consultation / treatment room is 13m (14yd) from the clinic entrance .
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 84cm (2ft 9in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is available.
- The hoist is manual.
- A sling is available.
- The sling is attached by hook and loop.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- All tables are permanently fixed.
- Lighting levels are medium.
Consultation / Treatment Room (Audiology)
- The room surveyed was Adult Audiology.
- The consultation / treatment room is 14m (15yd) from the clinic entrance .
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 82cm (2ft 8in) wide.
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is available.
- The hoist is manual.
- A sling is available.
- The sling is attached by hook and loop.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- No tables are permanently fixed.
- Lighting levels are adjustable.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is no signage on or near the toilet door.
- The accessible toilet is located on the right as you face reception.
- The accessible toilet is 5m (5yd 1ft) from the entrance.
- There is level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The door weight is light.
- The width of the accessible toilet door is 81cm (2ft 8in).
- The dimensions of the accessible toilet are 175cm x 190cm (5ft 9in x 6ft 3in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 130cm (4ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 126cm (4ft 2in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 86cm (2ft 10in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the grab rails and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
- Standard facilities are located in the Birmingham Treatment Centre foyer on the ground floor.
Additional Info Health
- Disability awareness / equality training can be provided for hospital staff.
- The most commonly produced documents could be provided in other formats.
- Documents in Braille, large print, audio and different languages format can be requested.
- Assistance dogs are allowed in most areas of the hospital.
- Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Staff are Text Relay aware.
- Switchboard staff are Text Relay aware.
- The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
- Portable hearing loops can be provided on request.