Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Smethwick Galton Bridge.
Visiting Times
- There are no restrictions on visiting hours.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 266cm x 348cm (8ft 9in x 11ft 5in).
- The nearest designated bay is 19m (20yd 2ft) from the main entrance.
- The furthest designated bay is 22m (24yd 2in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
- There is a designated drop off point.
- The drop off point is located at the front of the building.
- There is a dropped kerb from the drop off point.
- There is tactile paving on the dropped kerb.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The intercom is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open automatically.
- The doors are single width.
- The door opening is 119cm (3ft 11in) wide.
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Second set of doors
View
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open automatically.
- The doors are single width.
- The door opening is 119cm (3ft 11in) wide.
- There is a small raised threshold in the doorway.
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Comments
View
- There are bollards over 150cm wide in front of the entrance.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
Reception
- The desk is 3m (3yd 10in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low (76cm or lower).
- The desk is generally staffed.
- The lighting levels are medium.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk.
Waiting Room / Area (Reception Waiting Area)
- There is a waiting room / area.
- The waiting room / area is 2m (2yd 7in) from the main entrance.
- There is level access into the waiting room / area.
- There are not doors into the waiting room / area.
- The type of flooring is vinyl and wood.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- Announcements are in person.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room/area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are bright.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music/noise.
- Motorised scooters are welcomed in public parts of the venue.
- Route finding signage is not available.
- The type of flooring in walkways and corridors is vinyl and wood.
- The lighting levels are bright.
Ward
- There is level access to the ward.
- There are 3 side rooms available.
- The area / room / bay surveyed was Tranquility.
- There are doors to the bay / side room.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 87cm (2ft 10in) wide.
- The type of flooring is vinyl and wood.
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Comments
View
- It was not possible to access the Tranquility Room at the time of surveying.
Consultation / Treatment Room (Therapy Room)
- The room surveyed was Therapy Room.
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 87cm (2ft 10in) wide.
- The type of flooring is vinyl and wood.
- There is a chair.
- The chair is adjustable.
- Lighting levels are medium.
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Comments
View
- It was not possible to access the Therapy Room at the time of surveying.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is located to the left of reception.
- This accessible toilet is approximately 3m (3yd 10in) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 170cm x 240cm (5ft 7in x 7ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 101cm (3ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
View
- Wall-mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 129cm (4ft 3in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 111cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- Children are welcomed at the venue.