Access Guide
Introduction
- Services / facilities within the building include Outpatients, Visual Function, Artificial Eye, Refraction, Visual Fields, Optical Dispensary and Boaters Restaurant.
- Related link Birmingham & Midland Eye Centre Entrance.
- Http://www.disabledgo.com/en/access-guide/birmingham-and-midland-eye-centre-ent
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Comments
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- Outptients and Visual Function is located on the ground floor of the Birmingham & Midland Eye Centre.
Opening Times
- Monday 08:30 - 21:00.
- Tuesday 08:30 - 21:00.
- Wednesday 08:30 - 18:00.
- Thursday 08:30 - 18:00.
- Friday 08:30 - 18:00.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Birmingham.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Jewellery Quater.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 470cm x 256cm (15ft 5in x 8ft 5in).
- The nearest Blue Badge bay is 7m (7yd 1ft) from the entrance.
- The furthest Blue Badge bay is 14m (15yd 11in) from the entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
- There is a designated drop off point.
- The drop off point is located outside the entrance.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
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Comments
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- Please check with venue for up to date car parking terms.
- http://bmec.swbh.nhs.uk/patients/parking/.
Outside Access (Birmingham & Midland Eye Centre Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 151cm (4ft 11in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 149cm (4ft 11in).
Level Change (Birmingham & Midland Eye Centre Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is permanent.
Outside Access (Outpatients and Visual Function Entrance)
- This information is for the entrance located on the ground floor of the eye centre.
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 155cm (5ft 1in) wide.
Reception
- The desk is 13m (14yd) from the clinic entrance .
- There is level access to reception from the entrance.
- The reception desk is high height.
- The desk has a lowered section.
- The desk is generally staffed.
- Lighting levels are medium.
- There is not a touch screen.
- There is not a bell to attract attention.
- There is not sufficient space to write or sign documents on the desk.
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Comments
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- At the time of research it was not possible to photograph the area.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does play background music.
- Route finding signage is available.
- Braille signage is available.
- Tactile signage is available.
- The type of flooring in walkways and corridors is carpet and non slip.
- Lighting levels are varied.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is 8m (26ft 3in) from the clinic entrance .
- There is level access into the waiting room / area.
- There are not doors into the waiting room / area.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is vinyl.
- All chairs are permanently fixed.
- Some chairs with armrests are available.
- All tables are permanently fixed.
- Announcements are in person.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- There is not a children's play area.
- There is space for an assistance dog to rest.
- Lighting levels are medium.
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Comments
View
- At the time of research it was not possible to photograph the area.
Restaurant Bar Internal (Boaters Coffee Shop)
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 6m (19ft 8in) from the entrance.
- The distance between the floor and the lowest table is 70cm (2ft 4in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are not clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Consultation / Treatment Room (Clinic Areas 1 & 2)
- There are 48 consultation/treatment rooms available.
- The room surveyed was Recovery Room.
- The consultation / treatment room is 21m (23yd) from the clinic entrance .
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- No tables are permanently fixed.
- Lighting levels are medium.
Consultation / Treatment Room (Clinic Area 3 & 3A)
- The room surveyed was Visual Test.
- The consultation / treatment room is 25m (27yd) from the clinic entrance .
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is adjustable.
- No tables are permanently fixed.
- Lighting levels are medium.
Consultation / Treatment Room (Clinic Area 4 - Visual Fields)
- The room surveyed was Refraction 2.
- The consultation / treatment room is 28m (31yd) from the clinic entrance .
- There is level access to the consultation / treatment room.
- There are not doors into the consultation / treatment room.
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is adjustable.
- Lighting levels are adjustable.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and tactile signage on or near the toilet door.
- This accessible toilet is located to the right as you face reception.
- This accessible toilet is approximately 18m (19yd 2ft) from the clinic entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The door is light.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 150cm x 215cm (4ft 11in x 7ft 1in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 93cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 140cm (4ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 110cm (3ft 7in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 82cm (2ft 8in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located to the right as you face reception.
- The female toilets are 19m (21yd) from the clinic entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located to the right as you face reception.
- The male toilets are 18m (20yd) from the clinic entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
Additional Info Health
- Disability awareness / equality training can be provided for hospital staff.
- The most commonly produced documents could be provided in other formats.
- Documents in Braille, large print, audio and different languages format can be requested.
- Assistance dogs are allowed in most areas of the hospital.
- Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Staff are Text Relay aware.
- Switchboard staff are Text Relay aware.
- The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
- Portable hearing loops can be provided on request.