Access Guide
Introduction
- The Outpatients Entrance is located at the front of the hospital building.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Birmingham.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Jewellery Quarter.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 470cm x 600cm (15ft 5in x 19ft 8in).
- The nearest designated bay is 38m (41yd 1ft) from the Outpatients Entrance.
- The furthest designated bay is 80m (87yd 1ft) from the Outpatients Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- The patron does have to cross a road.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
- There is a designated drop off point.
- The drop off point is located at the front of the venue.
- There is not a dropped kerb from the drop off point.
Outside Access (Outpatients Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 130cm (4ft 3in) wide.
-
Second set of doors
View
- There is a second set of doors.
- The door(s) open automatically.
- The doors are double width.
- The door opening is 166cm (5ft 5in) wide.
Level Change (Outpatients Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception
- There is level access to reception from the entrance.
- The reception desk is high (110cm+).
- The desk has a low (76cm or lower) section.
- The desk is generally staffed.
- The lighting levels are medium.
- There is sufficient space to write or sign documents on the desk.
Inside Access
- There is not level access to the service.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Route finding signage is available.
- The type of flooring in walkways and corridors is non slip and wood.
- Lighting levels are varied.
Level Change (First Floor Corridor)
- There is a ramp or slope to access this service.
- The ramp or slope is located off the main corridor.
- The ramp or slope is permanent.
Level Change (Birmingham Treatment Centre)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the rear of the Fracture Clinic.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Restaurant Bar Internal (Arches Cafe)
- The following information is for the cafe.
- Once inside, there is level access to the service.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is not a lowered section at the service counter.
- All tables are permanently fixed.
- All chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 7m (22ft 12in) from the Outpatients Entrance.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- The distance between the floor and the highest table is 71cm (2ft 4in).
- Menus are wall only.
- The type of food served here is varied.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter the Outpatients Entrance.
- The lift is 16m (17yd) from Outpatients Entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2.
- Staff do not need to be notified for use of the lift.
- The clear door width is 120cm (3ft 11in).
- The dimensions of the lift are 160cm x 270cm (5ft 3in x 8ft 10in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is medium.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial, Braille and tactile signage on or near the toilet door.
- The accessible toilet is located to the left when entering the Outpatients Entrance.
- The accessible toilet is 19m (21yd) from the Outpatients Entrance.
- There is level access to the accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The door is heavy.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 129cm x 180cm (4ft 3in x 5ft 11in).
- Floor manoeuvring space is not clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
-
Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the grab rails and wall is good.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
-
Comments
View
- Adapted toilet facilities are also available in the first floor foyer.
- The second picture shows the adapted toilet available on the first floor.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located to the left when entering the Outpatients Entrance.
- The female and male toilets are 22m (24yd) from the Outpatients Entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
Additional Info Health
- Disability awareness / equality training can be provided for hospital staff.
- The most commonly produced documents could be provided in other formats.
- Documents in Braille, large print, audio and different languages format can be requested.
- Assistance dogs are allowed in most areas of the hospital.
- Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Help with luggage is generally available for inpatients.
- The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
- Portable hearing loops can be provided on request.