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Audiology

Rowley Regis Hospital, Moor Lane, Rowley Regis, West Midlands, B65 8DA

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Access Guide

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Introduction

  • Comments View
    • Audiology is located off the ground floor of the main hospital corridor.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Rowley Regis.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Old Hill.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There are 10 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 440cm x 600cm (14ft 5in x 19ft 8in).
  • The nearest designated bay is 12m (13yd) from the main hospital entrance.
  • The furthest designated bay is 25m (27yd) from the main hospital entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Main Hospital Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 150cm (4ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 150cm (4ft 11in) wide.

Level Change (Main Hospital Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is permanent.

Outside Access (Audiology Entrance)

  • This information is for the entrance located on the ground floor corridor.
  • There is level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 160cm (5ft 3in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The doors are double width.
    • The door(s) is / are heavy.
    • The door opening is 166cm (5ft 5in) wide.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is carpet.
  • The lighting levels are varied.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 2m (2yd 7in) from the unit entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is carpet.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • There is not a television.
  • Vending machines are not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room

  • There are 2 consultation/treatment rooms available.
  • The room surveyed was Hearing Test Room.
  • The consultation / treatment room is 2m (6ft 7in) from the unit entrance .
  • There is not level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 88cm (2ft 11in) wide.
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No tables are permanently fixed.
  • Lighting levels are medium.
  • Comments View
    • There is a level access audiology consulting room available.
    • There is a mobile hoist available on request.
    • Please phone the venue in advance if a mobile hoist is needed.

Level Change (Hearing Test Room)

  • There are steps to access this area / service.
  • The steps are located eading to the service(s) .
  • There is / are 1 step(s) to the area / service.
  • The step(s) is/are clearly marked.
  • The steps are deep.
  • Lighting levels at the steps are medium.

Toilet with Adaptations

  • Adapted toilet facilities with clear manoeuvring space are located within the adapted bathroom of the day hospital.

Standard Toilet(s)

  • The nearest standard toilet is located off the ground floor main hospital corridor.

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio and different languages format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • Help with luggage is generally available for inpatients.
  • The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • Portable hearing loops can be provided on request.