You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Pharmacy, Dental Department, Ultrasound, X-ray, Blood Tests, Cardiology, GP Refferal and Physiotherapy.
• Related link Main Hospital Entrance.
• Http://www.disabledgo.com/en/access-guide/main-hospital-entrance-8

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• Comments View
  • The Outpatients department is located on the ground floor of the hospital.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 18:00.
• Tuesday 08:00 - 18:00.
• Wednesday 08:00 - 18:00.
• Thursday 08:00 - 18:00.
• Friday 08:00 - 18:00.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Rowley Regis.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Old Hill.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is not free for all users.
• Parking is free for Blue Badge holders.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders cannot booked in advance.
• There are 10 designated parking bay(s) within the car park.
• The dimensions of the designated parking bay(s) are 440cm x 600cm (14ft 5in x 19ft 8in).
• The nearest designated bay is 12m (13yd) from the main hospital entrance.
• The furthest designated bay is 25m (27yd) from the main hospital entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are uneven surfaces.
• The car park surface is tarmac.
• There is a dropped kerb / non stepped access from the car park to the venue.
• The dropped kerb does have tactile paving.
• The patron does not have to cross a road.
• The car park does not have a height restriction barrier.
• There is not a designated drop off point.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

• This information is for the entrance located at the front of the hospital.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 150cm (4ft 11in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 150cm (4ft 11in) wide.

You are on Level Change (Main Hospital Entrance). Skip to the next section.

Level Change (Main Hospital Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Outside Access (Outpatients Department Entrance). Skip to the next section.

Outside Access (Outpatients Department Entrance)

• This information is for the entrance located on the ground floor of the hospital.
• There is level access into the venue.
• The main door(s) open towards you (pull).
• The doors are double width.
• The door(s) is / are heavy.
• The door opening is 170cm (5ft 7in) wide.

You are on Counter (Pharmacy). Skip to the next section.

Counter (Pharmacy)

• The counter is 1m (3ft 3in) from the outpatients entrance .
• There is level access to the counter from the entrance.
• There is not a touchscreen.
• There is a bell to attract attention.
• The bell is not at a suitable height for a wheelchair user.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is medium.
• There is not a lowered section.
• There is a hearing assistance system.
• The hearing assistance system is not available only on request.
• The type of system is a fixed loop.
• Staff are trained to use system.
• Lighting levels are medium.

You are on Reception. Skip to the next section.

Reception

• There is level access to reception from the entrance.
• The reception desk is medium height (77cm - 109cm).
• The desk does not have a low (76cm or lower) section.
• The desk is generally staffed.
• The lighting levels are medium.
• There is a hearing assistance system.
• The hearing system is not available only on request.
• The type of system is a fixed loop.
• Staff are trained to use the system.
• There is not a prescription box.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The hearing system is available only on request.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does play background music.
• Route finding signage is available.
• The type of flooring in walkways and corridors is carpet.
• The lighting levels are medium.

You are on Waiting Room / Area (Outpatients). Skip to the next section.

Waiting Room / Area (Outpatients)

• There is a waiting room / area.
• The waiting room / area is 14m (15yd 11in) from the outpatients entrance.
• There is level access into the waiting room / area.
• There are not doors into the waiting room / area.
• The type of flooring is carpet.
• All chairs are permanently fixed.
• Some chairs with armrests are available.
• All tables are permanently fixed.
• Announcements are in person.
• There is not a television.
• Vending machines are not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

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• Comments View
  • There are waiting rooms for the dental and x-ray departments with the same specifications.

You are on Consultation / Treatment Room (Ultrasound). Skip to the next section.

Consultation / Treatment Room (Ultrasound)

• There are 11 consultation/treatment rooms available.
• The room surveyed was Ultrasound Room.
• The consultation / treatment room is 8m (26ft 3in) from the outpatients entrance .
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• The doors are double width.
• The doors are light.
• The door opening is 131cm (4ft 4in) wide.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• A hoist is available.
• There is a chair.
• No chairs are permanently fixed.
• The chair is not adjustable.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Phlebotomy). Skip to the next section.

Consultation / Treatment Room (Phlebotomy)

• The room surveyed was Blood Test Room.
• The consultation / treatment room is 13m (14yd) from the outpatients entrance .
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• The doors are single width.
• The doors are permanently held open.
• The door opening is 75cm (2ft 6in) wide.
• The type of flooring is vinyl.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist is available.
• There is a chair.
• No chairs are permanently fixed.
• The chair is adjustable.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Doctor). Skip to the next section.

Consultation / Treatment Room (Doctor)

• The room surveyed was OP20.
• The consultation / treatment room is 17m (19yd) from the outpatients entrance .
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• The doors are single width.
• The doors are light.
• The door opening is 85cm (2ft 9in) wide.
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair is not adjustable.
• No tables are permanently fixed.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Physiotherapy). Skip to the next section.

Consultation / Treatment Room (Physiotherapy)

• The room surveyed was Physiotherapy Room.
• The consultation / treatment room is 20m (22yd) from the outpatients entrance .
• There is level access to the consultation / treatment room.
• There are doors into the consultation / treatment room.
• The main doors open away from you (push).
• The doors are double width.
• The doors are heavy.
• The door opening is 160cm (5ft 3in) wide.
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• A hoist is available.
• There is a chair.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• Lighting levels are medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • The accessible toilet is located in the main corridor.
  • The accessible toilet is 6m (6yd 1ft) from the entrance.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards and outwards.
  • The door is locked by a twist lock.
  • The door weight is light.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The dimensions of the accessible toilet are 240cm x 180cm (7ft 10in x 5ft 11in).
  • Floor manoeuvring space is not clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are not available.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There are mirrors.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 130cm (4ft 3in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 80cm (2ft 7in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard facilities are located in the main hospital entrance foyer.

You are on Additional Info Health. Skip to the next section.

Additional Info Health

• Disability awareness / equality training can be provided for hospital staff.
• The most commonly produced documents could be provided in other formats.
• Documents in Braille, large print, audio and different languages format can be requested.
• Assistance dogs are allowed in most areas of the hospital.
• Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Staff are Text Relay aware.
• Switchboard staff are Text Relay aware.
• The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
• Portable hearing loops can be provided on request.