Access Guide
Introduction
- Services / facilities within the building include Pharmacy, Dental Department, Ultrasound, X-ray, Blood Tests, Cardiology, GP Refferal and Physiotherapy.
- Related link Main Hospital Entrance.
- Http://www.disabledgo.com/en/access-guide/main-hospital-entrance-8
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Comments
View
- The Outpatients department is located on the ground floor of the hospital.
Opening Times
- Monday 08:00 - 18:00.
- Tuesday 08:00 - 18:00.
- Wednesday 08:00 - 18:00.
- Thursday 08:00 - 18:00.
- Friday 08:00 - 18:00.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Rowley Regis.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Old Hill.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There are 10 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 440cm x 600cm (14ft 5in x 19ft 8in).
- The nearest designated bay is 12m (13yd) from the main hospital entrance.
- The furthest designated bay is 25m (27yd) from the main hospital entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Outside Access (Main Hospital Entrance)
- This information is for the entrance located at the front of the hospital.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 150cm (4ft 11in) wide.
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Second set of doors
View
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 150cm (4ft 11in) wide.
Level Change (Main Hospital Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
Outside Access (Outpatients Department Entrance)
- This information is for the entrance located on the ground floor of the hospital.
- There is level access into the venue.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 170cm (5ft 7in) wide.
Counter (Pharmacy)
- The counter is 1m (3ft 3in) from the outpatients entrance .
- There is level access to the counter from the entrance.
- There is not a touchscreen.
- There is a bell to attract attention.
- The bell is not at a suitable height for a wheelchair user.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is medium.
- There is not a lowered section.
- There is a hearing assistance system.
- The hearing assistance system is not available only on request.
- The type of system is a fixed loop.
- Staff are trained to use system.
- Lighting levels are medium.
Reception
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk does not have a low (76cm or lower) section.
- The desk is generally staffed.
- The lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is not available only on request.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is not a prescription box.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the desk.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does play background music.
- Route finding signage is available.
- The type of flooring in walkways and corridors is carpet.
- The lighting levels are medium.
Waiting Room / Area (Outpatients)
- There is a waiting room / area.
- The waiting room / area is 14m (15yd 11in) from the outpatients entrance.
- There is level access into the waiting room / area.
- There are not doors into the waiting room / area.
- The type of flooring is carpet.
- All chairs are permanently fixed.
- Some chairs with armrests are available.
- All tables are permanently fixed.
- Announcements are in person.
- There is not a television.
- Vending machines are not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
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Comments
View
- There are waiting rooms for the dental and x-ray departments with the same specifications.
Consultation / Treatment Room (Ultrasound)
- There are 11 consultation/treatment rooms available.
- The room surveyed was Ultrasound Room.
- The consultation / treatment room is 8m (26ft 3in) from the outpatients entrance .
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are double width.
- The doors are light.
- The door opening is 131cm (4ft 4in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- A hoist is available.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- Lighting levels are medium.
Consultation / Treatment Room (Phlebotomy)
- The room surveyed was Blood Test Room.
- The consultation / treatment room is 13m (14yd) from the outpatients entrance .
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are permanently held open.
- The door opening is 75cm (2ft 6in) wide.
- The type of flooring is vinyl.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is available.
- There is a chair.
- No chairs are permanently fixed.
- The chair is adjustable.
- Lighting levels are medium.
Consultation / Treatment Room (Doctor)
- The room surveyed was OP20.
- The consultation / treatment room is 17m (19yd) from the outpatients entrance .
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are light.
- The door opening is 85cm (2ft 9in) wide.
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- No tables are permanently fixed.
- Lighting levels are medium.
Consultation / Treatment Room (Physiotherapy)
- The room surveyed was Physiotherapy Room.
- The consultation / treatment room is 20m (22yd) from the outpatients entrance .
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 160cm (5ft 3in) wide.
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- A hoist is available.
- There is a chair.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- Lighting levels are medium.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is Braille, tactile and pictorial signage on or near the toilet door.
- The accessible toilet is located in the main corridor.
- The accessible toilet is 6m (6yd 1ft) from the entrance.
- There is level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards and outwards.
- The door is locked by a twist lock.
- The door weight is light.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 240cm x 180cm (7ft 10in x 5ft 11in).
- Floor manoeuvring space is not clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
View
- Wall mounted rails are not available.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 43cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 130cm (4ft 3in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 80cm (2ft 7in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
- Standard facilities are located in the main hospital entrance foyer.
Additional Info Health
- Disability awareness / equality training can be provided for hospital staff.
- The most commonly produced documents could be provided in other formats.
- Documents in Braille, large print, audio and different languages format can be requested.
- Assistance dogs are allowed in most areas of the hospital.
- Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Staff are Text Relay aware.
- Switchboard staff are Text Relay aware.
- The mobility aids available include mobile hoists, ceiling tracking hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
- Portable hearing loops can be provided on request.