You are on Hotel Summary. Skip to the next section.

Hotel Summary

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• Hotel Information View
  • The hotel has its own parking facilities.
  • There is a designated drop off point.
  • The hotel has 147 rooms in total.
  • There is an/are accessible room(s) within the hotel.
  • The hotel has 2 accessible room(s) with accessible ensuite facilities.
  • There is/are 0 accessible room(s) with a ceiling track hoist.
  • There is/are 2 accessible room(s) with a wet room/wheel in shower.
  • There is/are 0 accessible room(s) with a shower.
  • There is/are 0 accessible room(s) with a bath.
  • There is not an/are not adjoining room(s) available for the accessible room(s).
  • There is not an/are not adjoining room(s) available for the standard room(s).
  • There is an/are annexe building(s) next to the hotel.
  • There is not an/are not accessible room(s) within the annexe building(s).
  • The restaurant/bar facilities in this hotel include; Beeches Restaurant and the Conservatory Lounge.
  • Accessible toilet facilities are available.
• Additional Accessibility Aids View
  • There is a deaf alert system at the hotel.
  • Panic alarms are available on request.
  • Vibrating pillows with flashing beacons are available on request.
  • Bed raisers are not available on request.
  • Bath steps are not available on request.
  • Bath seats are available on request.
  • Bath mats are available on request.
  • Raised toilet seats are available on request.
  • Portable hoists are not available on request.
  • Other auxiliary aids include; mobile handrails and a hearing loop in accessible rooms.
• Conference and Meeting Facilities View
  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the ground floor.
  • For the The Bull - Thames Suite Conference Facilities AccessAble access guide please click here (new tab).
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Hotel Parking. Skip to the next section.

Hotel Parking

• The hotel does have its own parking facilities.
• The car park is located at the front and left side of the building.
• The car park type is open air/surface.
• The car park does not have a height restriction barrier.
• The car park surface is tarmac.
• There is a/are Blue Badge parking bay(s) available.
• The Blue Badge bay(s) is/are clearly marked and signposted.
• There is/are 3 designated Blue Badge parking bay(s) within the car park.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 237cm x 470cm.
• There is not a 120cm hatched zone around the Blue Badge parking bay(s).
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• Clearly marked/signposted parent and child parking bays are not available.
• All parking spaces are provided on a first come first served basis.
• There are no parking charges for the car park.
• The route from the car park to the entrance is accessible to a wheelchair user unaided.
• The entrance is clearly visible from the car park.
• The surface on the approach to the entrance is tarmac.
• There is not a road to cross between the car park and the entrance.
• The nearest designated Blue Badge parking bay is approximately 2m from the main entrance.

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• Comments View
  • There is one Blue Badge parking bay approximately 5m from the Thames Suite Conference Facilities entrance.
  • There are four electric vehicle charging points in the hotel car park.
  • Speak to reception to begin charging.
  • Charging fees and a maximum charging time applies to non-resident guests.

You are on Drop-Off Point / Pick Up Point. Skip to the next section.

Drop-Off Point / Pick Up Point

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• Drop-Off Point View
  • There is a designated drop-off point.
  • The drop-off point is not signposted/clearly marked.
  • The drop-off point is located outside the main entrance.
  • The route from the drop-off point is accessible to a wheelchair user unaided.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'RECEPTION'.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 116cm (3ft 10in).
  • There is not an intercom.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the opening is 130cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the opening is 128cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the main entrance.
  • The gradient of the ramp/slope is slight.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the left from the main entrance.
  • The reception point is approximately 10m (10yd 2ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is 108cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 74cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the reception point.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 03/05/2023.
  • The hearing loop was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Music is played everywhere.
  • The type of flooring in the reception area is stone.

You are on Lobby. Skip to the next section.

Lobby

• The type of flooring in the lobby is carpet and stone.
• There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• Seating in the lobby includes; armchairs and sofas.
• The lighting levels are moderate to good.
• Wayfinding signage is provided.
• Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the lobby area.
• Wayfinding signage is clearly presented/easy to read.
• Dementia friendly signage is not provided.
• This lobby does play background music in public areas.
• Music is played in the lobby.

You are on Ramp(s) / Slope(s) and Step(s) (Lobby to Ground Floor Facilities). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Lobby to Ground Floor Facilities)

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• Ramp / Slope View
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 143cm (4ft 8in).
  • The lighting levels at the ramp/slope are moderate to good.

You are on Eating and Drinking (Conservatory Lounge). Skip to the next section.

Eating and Drinking (Conservatory Lounge)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on the ground floor.
  • There is ramped/sloped access to the bar.
• Service and Menus View
  • There is a bar where drinks can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 108cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is wood.
  • The lighting levels are good.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 50cm.
  • The distance between the floor and the underside of the highest dining table is 68cm.
  • The standard height for the underside of dining tables is 68cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • In this area there are armchairs, sofas and high stools.
  • The type of flooring in this area is carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are moderate to good.

You are on Eating and Drinking (Beeches Restaurant). Skip to the next section.

Eating and Drinking (Beeches Restaurant)

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• Location and Access View
  • The following information is for the restaurant.
  • The restaurant is located on the ground floor.
  • There is step-free access to the restaurant.
  • For access there are double manual doors which are permanently held open.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a buffet counter.
  • Staff can bring food and/or drinks to tables.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Self-Service Counter(s) View
  • The height of the counter is 85cm.
  • The type of flooring in this area is wood.
  • The lighting levels are moderate to good.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 69cm.
  • The distance between the floor and the underside of the highest dining table is 70cm.
  • The standard height for the underside of dining tables is 70cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • In this area there are long tables.
  • The type of flooring in this area is carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are moderate to good.

You are on Outside Access (Outside Seating Area and Garden). Skip to the next section.

Outside Access (Outside Seating Area and Garden)

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• Entrance View
  • This information is for the entrance located at the rear of the hotel, leading into the Conservatory Lounge.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the opening is 170cm.
• Ramp/Slope View
  • The ramp/slope is located outside the doors.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Outside Seating and Gardens. Skip to the next section.

Outside Seating and Gardens

• There is an outside seating area.
• The seating available is chairs with armrests.
• The height of tables is 76cm.
• There are no fixed tables or chairs.
• The surface here is block paving.
• The garden has level surfaces and some easy slopes.
• The surface is compact earth and stones.
• There is some bench seating in the garden.

You are on Toilet with Adaptations (Ground Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead from the main entrance, then around to the right.
  • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
  • There is ramped/sloped access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 84cm (2ft 9in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 192cm x 199cm (6ft 4in x 6ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 127cm (4ft 2in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is medium.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is medium.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 72cm (2ft 4in).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 104cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 93cm (3ft 1in).
  • The contrast between the towel dispenser and the wall is medium.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is medium.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 90cm.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located on the ground floor, ahead and to the right from the main entrance.
  • There is ramped/sloped access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.
• Toilet Facilities 2 View
  • The female toilet is located on the ground floor, to the right from the main entrance.
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 15m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial and written text signage on or near the toilet door.
  • It was not possible to access the female toilet.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead from the main entrance, on the right.
• Signs indicating the location of the lift are clearly visible from the entrance.
• The lift is approximately 10m (10yd 2ft) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is low.
• The colour contrast between the external lift control plate and the wall is High.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 107cm x 136cm (3ft 6in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low to moderate.

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• Comments View
  • There is ramped/sloped access to the lift.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located ahead from the main entrance.
  • The stairs are approximately 4m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1, 2, 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 27cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on the left going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Hotel Room Corridors. Skip to the next section.

Hotel Room Corridors

• There are not doors in corridors/walkways which have to be opened manually.
• There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
• The type of flooring in corridors/walkways is carpet.
• There is high colour contrast between the walls and floor in all areas.
• Seating is available in the 2nd floor lift lobby area.
• Seating includes; armchairs.
• The lighting levels are moderate to good.
• Wayfinding signage is provided in corridors.
• Wayfinding signage is clearly presented/easy to read.
• Dementia friendly signage is not provided.
• The hotel does not play background music in room corridors.
• There is not step-free access throughout the building.
• There is a steep ramp, with a handrail on the left going up, for access to most standard rooms on the 1st floor .
• The width of the ramp/slope is 108cm.
• There is/are 3 clearly marked step(s), with a handrail on the left going up, for access to most rooms on the 2nd floor .
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.

You are on Entrance (Door to Accessible Rooms). Skip to the next section.

Entrance (Door to Accessible Rooms)

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• Entrance View
  • This information is for the entrance located to the right from the first floor lift.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Bedrooms 152 and 154'.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 80cm from floor level.
  • The door(s) is/are single width.
  • The width of the opening is 80cm.

You are on Accessible Room(s) (152). Skip to the next section.

Accessible Room(s) (152)

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• Accessible Room Information View
  • The details in this section relate to the accessible room(s) with a wet room/wheel in shower.
  • This type of accessible room is located on the 1st floor.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • Guests need to open a door between the lift and the room(s).
  • The room surveyed does not have an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on the first floor.
  • The accessible room surveyed at the time of the visit was 152.
  • There is step-free access to the accessible room surveyed, via lift.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is high.
  • The door is manual with a key card lock.
  • The fob/card reader height is 110cm.
  • The width of the door is 85cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is high.
  • The bed type is single or double.
  • The bed height is not adjustable.
  • The height of the bed is 68cm.
  • The measurement between the bed base and floor is 23cm.
  • The bed is moveable.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 76cm.
  • The desk is not height adjustable.
  • The desk knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
  • The height and depth of the knee recess is 67cm x 46cm.
  • The room surveyed had a desk chair without armrests and an armchair.
  • Alternative seating can be requested.
  • Wardrobes have been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are not between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are not accessible from the bed.
  • The window control type(s) for the room is a/are standard lever(s).
  • The window controls are not at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • The emergency pull cord alarm in the room is out of reach (higher than 10cm (4") from floor).
  • There is a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is high.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is high.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 86cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is high.
  • The dimensions of the ensuite are 189cm x 200cm.
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has not got a non-slip floor.
  • The colour contrast between the ensuite walls and floor is high.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is within reach and fully functional.
  • There is a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm.
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is a bar of soap available.
  • The lighting levels in the ensuite are good.
• Toilet Details View
  • The height of the toilet seat above floor level is 42cm.
  • The toilet seat colour contrast is low.
  • The toilet has a lid.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 124cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is medium.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rail(s) and wall is medium.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 40cm.
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head height is fixed.
  • The shower control type is twist/turn.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 53cm.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is medium.
  • The shower has both a handheld and fixed shower head.
• Comments View
  • There is a hearing loop in the accessible room.

You are on Accessible Room(s) (154). Skip to the next section.

Accessible Room(s) (154)

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• Accessible Room Information View
  • The details in this section relate to the accessible room(s) with a wet room/wheel in shower.
  • This type of accessible room is located on the 1st floor.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • Guests need to open a door between the lift and the room(s).
  • The room surveyed does not have an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located the first floor.
  • The accessible room surveyed at the time of the visit was 154.
  • There is step-free access to the accessible room surveyed, via lift.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is high.
  • The door is manual with a key card lock.
  • The fob/card reader height is 110cm.
  • The width of the door is 85cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is high.
  • The bed type is single or double.
  • The bed height is not adjustable.
  • The height of the bed is 68cm.
  • The measurement between the bed base and floor is 23cm.
  • The bed is moveable.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 75cm.
  • The desk is not height adjustable.
  • The desk knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
  • The height and depth of the knee recess is 67cm x 46cm.
  • The room surveyed had a desk chair without armrests and an armchair.
  • Alternative seating can be requested.
  • Wardrobes have been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are not accessible from the bed.
  • The window control type(s) for the room is a/are standard lever(s).
  • The window controls are not at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • The emergency pull cord alarm in the room is within reach and fully functional.
  • There is a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is high.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is high.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 87cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is high.
  • The dimensions of the ensuite are 220cm x 213cm.
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has not got a non-slip floor.
  • The colour contrast between the ensuite walls and floor is high.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is out of reach (higher than 10cm (4") from floor).
  • There is a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm.
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is a bar of soap available.
  • The lighting levels in the ensuite are good.
• Toilet Details View
  • The height of the toilet seat above floor level is 42cm.
  • The toilet seat colour contrast is low.
  • The toilet has a lid.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 149cm.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is medium.
  • There is not a/are not wall-mounted grab rail(s) available.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 73cm.
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head height is fixed.
  • The shower control type is twist/turn.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 52cm.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is medium.
  • The shower has both a handheld and fixed shower head.
• Comments View
  • There is a short steep slope to enter the ensuite.
  • There is a hearing loop in the accessible room.

You are on Standard Room(s) (Executive Room). Skip to the next section.

Standard Room(s) (Executive Room)

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• Bedroom Features View
  • The room surveyed is located on the 1st floor.
  • The room surveyed at the time of the visit was 157.
  • There is step-free access to the room surveyed.
  • There is numbered signage on or near the room door.
  • The colour contrast between the external room door and wall is high.
  • The width of the door is 69cm.
  • The colour contrast between the internal room door and wall is high.
  • The colour contrast between the room walls and floor is high.
  • The bed type is double.
  • The height of the bed is 67cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are good.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
  • The colour contrast between the external ensuite door and wall is high.
  • The ensuite door opens inwards.
  • The width of the door to the ensuite is 70cm.
  • The colour contrast between the internal ensuite door and wall is high.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
  • Wall-mounted grab rails are available for the shower.
  • The colour contrast between the grab rails and wall is high.
  • The colour contrast between the walls and floor in the ensuite is medium.
  • The lighting levels in the ensuite are good.

You are on Standard Room(s) (Grand Room). Skip to the next section.

Standard Room(s) (Grand Room)

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• Bedroom Features View
  • The room surveyed is located on the 1st floor.
  • The room surveyed at the time of the visit was 142.
  • There is step-free access to the room surveyed.
  • There is numbered signage on or near the room door.
  • The colour contrast between the external room door and wall is high.
  • The width of the door is 69cm.
  • The colour contrast between the internal room door and wall is high.
  • The colour contrast between the room walls and floor is high.
  • The bed type is double.
  • The height of the bed is 69cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are good.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
  • The colour contrast between the external ensuite door and wall is high.
  • The ensuite door opens inwards.
  • The width of the door to the ensuite is 70cm.
  • The colour contrast between the internal ensuite door and wall is high.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
  • Wall-mounted grab rails are available for the bath and shower.
  • The colour contrast between the grab rails and wall is high.
  • The colour contrast between the walls and floor in the ensuite is high.
  • The lighting levels in the ensuite are good.