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Sea Life Birmingham

The Waters Edge, Brindleyplace, Birmingham, West Midlands, B1 2HL

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Access Guide

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Getting Here

  • By Road View
    • The Sea Life Centre is located in the centre of Birmingham in Brindley Place, on The Water's Edge. Access by road is via Broad Street (A456). If accessing the centre from outside Birmingham use the M6 Jct 6 or M5 Jct 3 and follow signs for the city centre and the Barclaycard Arena. The National Sea Life Centre is also well signposted on main routes into the city.
    • There is no onsite parking. The best value car park, located a three minute walk away, is in the Barclaycard Arena South. Customers can also save money on their parking by booking through ParkJockey.
  • By Bus View
    • There is not a bus stop within 150 metres of the venue.
    • Visitors can take any bus to Birmingham City Centre and follow walking signs for the ICC (International Convention Centre) and The Barclaycard Arena. Buses serving Broad Street, include numbers 1, 9, 10, 22, 23, 24, 29, 29a, 126.
  • By Train View
    • The nearest Railway Station is Birmingham New Street.
    • Birmingham New Street station is 0.8 miles from the Sea Life Centre.

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff do not receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Opening Times

  • Please refer to the website for daily hours as they are subject to regular change.

Public Parking

Approach (Canal and Arena)

  • Approach View
    • The surface of the approach is block paving.
    • There is a/are fixed bollard(s) on the approach.
    • The bollards contrast visually with the paving.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has handrails on both sides.

Approach (Brindleyplace)

  • Approach View
    • The surface of the approach is cobbled.
    • The approach surface is uneven in places.
    • There is a/are fixed bollard(s) on the approach.
    • The bollards have a visual identification band.
    • There is step-free access on the approach.

Outside Access (Side Entrance - School Trips/Large Groups)

  • Entrance View
    • This information is for the entrance located at the side of the building Immediately to your left after crossing the bridge.
    • The entrance area/door is not clearly signed.
    • There is stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the opening is 87cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width with an open extension leaf.
    • The door(s) may be difficult to open.
    • The width of the opening is 85cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located on the paved surface leading up to the entrance.
    • The gradient of the ramp/slope is slight.
    • There is a level landing at the top of the ramp/slope.
  • Step(s) View
    • The step(s) is/are located at the threshold of the door.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 15cm.

Outside Access (Main Entrance - All Ticket Types)

  • Entrance View
    • This information is for the entrance located at the front of the building, in Brindleyplace.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 140cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located on the paved surface leading up to the entrance.
    • The gradient of the ramp/slope is slight.

Counter (All Ticket Types)

  • Counter View
    • The counter is located directly ahead as you enter.
    • The counter is approximately 8m (8yd 2ft) from the main entrance.
    • The counter is clearly visible from the entrance.
    • There is step-free access to the counter.
    • The counter/kiosk is used as a ticket check point.
      Tickets are scanned before guests are allowed through into the attraction.
      The lane to the right is for the general public.
      School groups and accessible access is to the left of the building near to the bridge.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a plain background.
    • The lighting levels at the counter are moderate to good.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • Background music is played throughout this area.
    • The type of flooring in this area is vinyl.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There are mats on the floor that might be perceived as holes.

Accessible Toilet(s) (Antarctic Ice Adventure - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located in the Penguin Ice Adventure area, just past the ticket counter/kiosk.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 103cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 144cm x 180cm (4ft 9in x 5ft 11in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm.
    • The transfer space is obstructed by bins.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 52cm (1ft 8in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 69cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is high.
    • The contrast between the internal door and wall is high.
    • The contrast between the dropdown rail(s) and wall is high.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The toilet seat colour contrast is high.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 69cm (2ft 3in).

Standard Toilet(s) (Antarctic Ice Adventure)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the Penguin Ice Adventure area, just past the ticket counter/kiosk.
    • The female and male toilets are approximately 28m (30yd 1ft) from the main entrance.
    • There is step-free access into the female and male toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • There is not a lowered urinal in the male toilet(s).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is a lowered wash basin.
    • The height of the lowered wash basin is 58cm.
    • There are no vertical wall-mounted grab rails at the lowered wash basin.
    • The wash basin(s) tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • There is a/are similar standard toilet(s) available.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard toilets.
    • There is step-free access into the baby change facilities.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 85cm (2ft 9in).
  • Comments View
    • Additional standard toilets are located in the Jellyfish Invaders area.

Attraction / Exhibit (1. Antarctic Ice Adventure)

  • Entrance / Opening View
    • There are double, permanently held open doors with an opening width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is step-free access at this entrance/opening.
    • There is a small lip on the threshold of the entrance/opening, with a height of 2cm or below.
  • Attraction / Exhibit View
    • There is not step-free level access throughout this area.
    • There are two sets of 4 steps which give access to a tank viewing area.
      The handrail is on the non tank side on both sets of steps.
      These steps do not have to be used as you can bypass this area, but it gives the best view of the penguins underwater.
    • Clear directional signage is not provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is vinyl.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are provided in some areas.
    • This area does not play background music/sound.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • No exhibits can be audio described.
    • There are some exhibits which start from the floor level.
    • Visitors cannot handle/touch marine life in this area.
    • This area is kept at a low temperature.
    • There is a high colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are low to moderate.

Antarctic Ice Adventure - Photo Opportunity

  • There is a photo opportunity to the left as you enter the Penguin Ice Adventure area.
  • There is step-free access to the photo opportunity area.
  • The photo opportunity has bench seating with space for a wheelchair user in front.
  • The photo opportunity is a blue screen and different backgrounds can be selected at the payment counters.

Attraction / Exhibit (2. Coastal Waters)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is vinyl.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are provided in this area.
    • This area does play background music/sound.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • No exhibits can be audio described.
    • There are some exhibits which start from the floor level.
    • Visitors cannot handle/touch marine life in this area.
    • There is a low level crawling tunnel for children at the rear of the exhibit.
    • There is a high colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are low to moderate.

Attraction / Exhibit (3. Red Sea Wreck)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
    • There is ramped/sloped access at this entrance/opening.
    • There is a slight permanent ramp, with handrails on both sides, for access to the first floor, via the Shark Lagoon attraction.
    • The width of the ramp/slope is 110cm (3ft 7in).
    • The ramp has resting areas.
  • Attraction / Exhibit View
    • There is not step-free level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is stone.
    • Handrails with a rounded or oval profile are provided in this area.
    • This area does play background music/sound.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • No exhibits can be audio described.
    • There are some exhibits which start from the floor level.
    • Visitors cannot handle/touch marine life in this area.
    • The flooring in this area is slightly uneven.
    • There is a high colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are varied.

Attraction / Exhibit (4. Shark/Tropical Lagoon)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • There is ramped/sloped access at this entrance/opening.
    • There is a steep permanent ramp, with a handrail on the left going up, for access to and from this attraction which is located between the ground and first floors.
    • The ramp has resting areas.
  • Attraction / Exhibit View
    • There is not step-free level access throughout this area.
    • This attraction is situated on a sloped walkway between the ground and first floors.
      The tank can also be viewed from the next attraction on the first floor (see Photograph 3).
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is stone.
    • Handrails with a rounded or oval profile are provided in some areas.
    • This area does play background music/sound.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • No exhibits can be audio described.
    • There are some exhibits which start from the floor level.
    • Visitors cannot handle/touch marine life in this area.
    • The flooring is slightly uneven.
    • There is a low colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are varied.

Attraction / Exhibit (5. Rockpool)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
    • There is ramped/sloped access at this entrance/opening.
    • There is a steep permanent ramp, with a handrail on the left going up, for access to this attraction which is on the first floor.
  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is stone.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • All exhibits can be audio described.
    • Exhibits are audio described in person.
    • There are some exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 100cm.
    • There is a single 22cm high step in front of the hands on area.
    • Visitors can handle/touch marine life in this area.
    • There is a wash basin in this area.
    • The height of the wash basin is 86cm.
    • The wash basin tap type is sensor.
    • A member of staff supervises this area.
    • There is a high colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are varied.

Attraction / Exhibit (6. Clownfish Kingdom and 7. Coral Reef)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is not step-free level access throughout this area.
    • Clear directional signage is provided in this area.
    • The type of flooring in this area is vinyl.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • No exhibits can be audio described.
    • There are no exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 37cm.
    • There is a short steep slope to one of the viewing areas.
      This area is immediately to the left as you enter.
      There ae two 14cm high steps leading up to the Northern Sea Otter viewing area. The otters can still be seen without using the steps.
      There are hanging drapes resembling seaweed leading to the Northern Sea Otter viewing area.
    • Visitors cannot handle/touch marine life in this area.
    • The patterned flooring effect is caused by the lighting.
      There are a number of interactive elements in this area.
      The interactive elements range in height between 65cm-100cm.
    • There is a low colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are low to moderate.

Attraction / Exhibit (8. Bay of Rays)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is not step-free level access throughout this area.
    • There is a sloped walkway which leads up to the rear of the exhibit tank to give an elevated view.
      The gradient is steep with a handrail on the left going up.
      Alternatively, there are 4 clearly marked steps on the opposite side with a handrail initially on the right, then left going up.
      This area can be bypassed at the front.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is tiles.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are provided in some areas.
    • This area does play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board and television/screen format.
    • No exhibits can be audio described.
    • There are no exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 39cm.
    • Visitors cannot handle/touch marine life in this area.
    • The flooring tiles feel blistered underfoot.
      The patterned effect on the flooring is caused by the lighting.
    • There is a high colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are low to moderate.

Attraction / Exhibit (Beyond the Surface Tour)

  • Entrance / Opening View
    • There is a single, manual door with an opening width of 75cm+, which may be difficult to open for access to this area/attraction.
    • The entrance/opening is not clearly signed.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is step-free access at this entrance/opening.
    • There is a small lip on the threshold of the entrance/opening, with a height of 2cm or below.
    • Alternative access is from the rear of Exhibit 8 (Bay of Rays) but this is via a steep walkway then 3 steps without handrails (as shown in photographs 3, 4 and 5).
  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • The type of flooring in this area is vinyl.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does not play background music/sound.
    • There are not resting/seating areas within this area.
    • All exhibits can be audio described.
    • Exhibits are audio described in person.
    • There are some exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 30cm.
    • Visitors cannot handle/touch marine life in this area.
    • There is a high colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors exit via the entrance/opening.
    • The exit is not clearly signed internally.
    • There is a single, manual door with an opening width of 75cm+, which may be difficult to open when exiting this area/attraction.
    • The exit is step-free.

Attraction / Exhibit (9. Kingdom of the Seahorse)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • Clear directional signage is not provided in this area.
    • There are walkways/corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • During busy periods this area can become congested.
    • The type of flooring in this area is vinyl.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • No exhibits can be audio described.
    • There are no exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 74cm.
    • Visitors cannot handle/touch marine life in this area.
    • The patterned effect flooring is caused by the lighting.
    • There is a high colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are low to moderate.

Attraction / Exhibit (10. Rainforest Adventure)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • Clear directional signage is not provided in this area.
    • There are walkways/corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • During busy periods this area can become congested.
    • The type of flooring in this area is vinyl.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • No exhibits can be audio described.
    • There are no exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 58cm.
    • Visitors cannot handle/touch marine life in this area.
    • There is an alternative route (stepped only) in this area that bypasses the Piranha Tunnel, Mangrove Swamp, Otter Sanctuary, 4D Cinema and Jellyfish Invaders exhibits and leads directly to the Ocean Tunnel (as shown in photographs 7, 8 and 9).
    • There is a high colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are low to moderate.

Attraction / Exhibit (11. Piranha Tunnel)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • There are hanging drapes at the entrance/opening.
    • The entrance/opening is clearly signed.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is tiles.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • No exhibits can be audio described.
    • There are no exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 11cm.
    • Visitors cannot handle/touch marine life in this area.
    • There is a low level crawling tunnel for children at the rear of the exhibit.
      There is a an interactive ranger station located next to the tunnel.
      The ranger station involves a member of staff exhibiting different insects up close through a window.
    • There is a low colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are low to moderate.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Attraction / Exhibit (12. Mangrove Swamp/The Amazon)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • There are hanging drapes at the entrance/opening.
    • The entrance/opening is not clearly signed.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is not step-free level access throughout this area.
    • There is a sloped walkway which runs throughout this attraction.
      The gradient of the slope is steep in some sections.
      Handrails are provided on both sides of the walkway.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is vinyl and concrete.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are provided in this area.
    • This area does play background music/sound.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board and television/screen format.
    • No exhibits can be audio described.
    • There are some exhibits which start from the floor level.
    • Visitors cannot handle/touch marine life in this area.
    • There is a high colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are varied.

Attraction / Exhibit (13. Otter Sanctuary)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • There is ramped/sloped access at this entrance/opening.
    • There is a steep permanent slope, with handrails on both sides, for access to this attraction via the previous one.
  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is stone and concrete.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There is some flash photography within this area.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in television/screen format.
    • All exhibits can be audio described.
    • There are no exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 65cm.
    • There are three windows to view the Otters at 52cm to 109cm in height.
    • Visitors cannot handle/touch marine life in this area.
    • There is a photo point in this area which is supervised by a member of staff.
    • There is a high colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are varied.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.
    • There are double, permanently held open doors with an opening width of 75cm+ when exiting this area/attraction.
    • The exit is ramped/sloped.
    • There is a slight permanent slope, with no handrails, when exiting.
    • The lighting levels at the ramp/slope are moderate to good.

Attraction / Exhibit (14. Undersea Explorer VR Experience)

  • Entrance / Opening View
    • There is a single, permanently held open door with an opening width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
    • There is a canopy or recess which provides weather protection at this entrance/opening.
    • There is ramped/sloped access at this entrance/opening.
    • There is a slight permanent ramp, with handrails on both sides, for access to the exhibit.
    • There is not a level landing at the top of the ramp/slope.
    • The lighting levels at the ramp/slope are low to moderate.
    • The ramp/slope does not bypass the step(s).
  • Attraction / Exhibit View
    • There is not step-free level access throughout this area.
    • There is an internal steep ramp inside the attraction area. The internal steep ramp leads up to the Undersea Explorer VR Experience.
      At the top of the internal ramp there is a 100cm wide gate accessing the VR seats.
      There are 4 VR macines with 2 chairs in each and the chairs move around during the experience.
      The VR headsets can be moved so wheelchair users can use them.
      There is an exit gate of 100cm followed by one 17cm step to exit the Undersea Explorer VR Experience into the Jellyfish exhibit.
    • During busy periods this area can become congested.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • This area does play background music/sound.
    • There are resting/seating areas within this area.
    • There is a low colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are low to moderate.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.
    • There is a single, permanently held open door with an opening width of 75cm+ when exiting this area/attraction.
    • The exit is ramped/sloped and stepped.
    • There is a slight permanent slope, with no handrails, when exiting.
    • There is not a level landing at the top of the ramp/slope.
    • The lighting levels at the ramp/slope are moderate to good.
    • There is/are 1 clearly marked step(s), with no handrails, when exiting.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The lighting levels at the step(s) are low to moderate.
    • Wheelchair users are required to exit via the entrance to bypass the exit step and there is an alternative entrance to the Jellyfish exhibit with level access.

Attraction / Exhibit (15. Jellyfish Invaders)

  • Entrance / Opening View
    • There is a single, permanently held open door with an opening width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is ramped/sloped access at this entrance/opening.
    • There is a slight permanent slope, with no handrails, for access to Jellyfish Invaders.
  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • There are walkways with a slight incline in multiple areas of this attraction.
      There is a door located to the left as you enter the attraction that bypasses the exhibits and leads directly to the exit lifts/stairs (as shown in photograph 11).
    • Clear directional signage is not provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is tiles.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in television/screen format.
    • No exhibits can be audio described.
    • There are no exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 65cm.
    • Visitors cannot handle/touch marine life in this area.
    • The exit from this attraction is via the lifts.
    • There is a low colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are low to moderate.
  • Exit View
    • Visitors exit via a lift.
    • The exit is clearly signed internally.
    • There is a lift with an opening door width of 75cm+ when exiting this area/attraction.
    • The exit is step-free, via lift.

Accessible Toilet(s) (Jellyfish Invaders - Right Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located in the Jellyfish Invaders area.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 104cm.
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 134cm x 170cm (4ft 5in x 5ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • The height of the light switch/pull cord is 130cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm.
    • The transfer space is obstructed by a bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is not a towel dispenser.
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is low.
    • The contrast between the internal door and wall is low.
    • The contrast between the dropdown rail(s) and wall is low.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The toilet seat colour contrast is low.
    • The contrast between the walls and floor is high.
    • The lighting levels are good.

Standard Toilet(s) (Jellyfish Invaders)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located in the Jellyfish Invaders area.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is low.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are moderate to good.
  • Baby Changing Facilities View
    • Baby change facilities are available in both the female and male toilets.
    • There is a flip down baby change table available.
    • The height of the baby change table is 95cm.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located in the Jellyfish Invaders area.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are 0 and 3.
    • There are 50+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.
  • Comments View
    • This staircase can be used as an alternative to the lifts but is not in general use.
    • There is a similar set of stairs that provides access between the Penguin Ice Adventure Exhibit and the Shop/Exit if required (as shown in photographs 8, 9 and 10).

Lift

  • There is a lift for public use.
  • The lift is located in the Jellyfish Invaders area.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0 and 3.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The colour contrast between the external lift controls and the control plate is low.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 192cm x 175cm (6ft 4in x 5ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • The internal controls for the lift are within 114cm to 125cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low to moderate.
  • There is a/are similar lift(s) available.
  • Comments View
    • There is a similar lift that provides access between the Penguin Ice Adventure Exhibit and the Shop/Exit if required (as shown in photographs 5, 6, 7 and 8).

Attraction / Exhibit (16. Ocean Tunnel)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • There is step-free access at this entrance/opening, via lift.
  • Attraction / Exhibit View
    • There is step-free level access throughout this area.
    • There is an alternative route available the bypasses the tunnel if required (as shown in photographs 10, 11, 12 and 13).
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is vinyl and glass.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board and television/screen format.
    • No exhibits can be audio described.
    • There are some exhibits which start from the floor level.
    • Visitors cannot handle/touch marine life in this area.
    • There is a high colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are varied.
  • Exit View
    • Visitors exit via a separate set of doors/opening.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Counter (Photo Collection Point)

  • Counter View
    • The counter is located immediately after the Ocean Tunnel.
    • The counter is approximately 71m (77yd 1ft) from the lift.
    • Clear signage for the counter is not visible from the lift.
    • There is step-free access to the counter, via lift.
    • There is a clear unobstructed route to the counter.
    • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the counter are low to moderate.
    • The height of the counter is 134cm.
    • There is not sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 104cm.
    • There is not sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • The type of flooring in this area is vinyl.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Seating Area View
    • There is a seating area close to the counter.
    • Access to the seating area is unobstructed.
    • There are bench seats available.
    • There is sufficient space for a wheelchair user to use the seating area.

Counter (Gift Shop)

  • Counter View
    • The counter is located in the Gift Shop.
    • The counter is approximately 49m (53yd 1ft) from the lift.
    • Clear signage for the counter is not visible from the lift.
    • There is step-free access to the counter, via lift.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a plain background.
    • The lighting levels at the counter are good.
    • The height of the counter is 112cm.
    • There is not sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 71cm.
    • There is not sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • Background music is played throughout this area.
    • The type of flooring in this area is vinyl.

Exit (Main Exit)

  • Exit View
    • This information is for the exit located in the Gift Shop at the rear of the building.
    • The exit area/door is not clearly signed internally.
    • The exit is step-free.
    • There is a dark mat or floor marking at this exit area which may look like a hole to some people.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • There is not a canopy or recess which provides weather protection at this exit.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 115cm.
    • There is a small lip on the threshold of the exit, with a height of 2cm or below.
  • Comments View
    • There are 3 identical exit doors in the same location.
    • The middle set of doors is used as the exit.
    • This exit gives access to the canalside where there are some easy and steep slopes on the walkways which lead back up to Brindleyplace and the Arena.
    • There is a lift available along the canalside which also gives access back to Brindleyplace.