Access Guide
Opening Times
- Monday 09:00 - 17:15.
- Tuesday 09:00 - 17:15.
- Wednesday 09:00 - 17:15.
- Thursday 09:00 - 17:15.
- Friday 09:00 - 17:15.
- Saturday 09:00 - 17:15.
- Sunday 10:30 - 16:00.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Sheffield.
- There is not a tram stop within 150m (164yds) of the venue.
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Comments
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- The nearest tram stop is City Hall.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
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Venue Car Park
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- The car park is located at the rear of the venue.
- The car park type is multi storey.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 300cm x 510cm (9ft 10in x 16ft 9in).
- The nearest Blue Badge bay is 12m (13yd 4in) from the car park lift entrance level C.
- The furthest Blue Badge bay is 28m (30yd 1ft) from the car park lift entrance level C.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
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Comments
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- The Blue Badge parking bays are located on Floor C.
Other Floors (Car Park)
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Steps
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- The floors which are accessible by stairs are LG-G-A-B-C-D-E-F.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift (Car Park)
- There is a lift for public use.
- The lift is located at the rear of the venue.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG-G-A-B-C-D-E-F.
- The lift is approximately 3m (3yd 10in) from the car park entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 100cm (3ft 3in).
- The dimensions of the lift are 150cm x 110cm (4ft 11in x 3ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- There is a similar lift to the right of the venue.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open automatically.
- The doors are single width.
- The door opening is 85cm (2ft 9in) wide.
Outside Access (Cambridge Street Entrance)
- This information is for the entrance located at the side of the building.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 160cm (5ft 3in) wide.
Level Change (Cambridge Street Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
Outside Access (Burgess Street Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are double width.
- The door(s) is / are heavy.
- The door opening is 160cm (5ft 3in) wide.
Level Change (Burgess Street Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
Outside Access (Car Park Entrance)
- This information is for the entrance located on the lower ground floor of the car park.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 145cm (4ft 9in).
Level Change (Car Park Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
- There is a / are step(s) to access this area / service.
- The step(s) is/are located to the left as you face the entrance.
- There is / are 1 step(s) to the area / service.
- The lighting levels at the steps are medium.
- The step(s) is / are clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
- The ramp or slope does bypass the step(s).
Reception
- The desk is 60m (65yd 1ft) from the lift.
- There is level access to reception from the entrance.
- This is by lift.
- The reception desk is high (110cm+).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1, 2 and 3.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are G, 1, 2 and 3.
- The escalators steps are not clearly marked.
- The foot and head of the escalators are clearly marked.
- The lighting levels are bright.
Eating and Drinking
- The following information is for the restaurant.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is 30m (32yd 2ft) from the lift.
- The distance between the floor and the lowest table is 75cm (2ft 6in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Opening Times
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- Monday 09:00 - 17:15.
- Tuesday 09:00 - 17:15.
- Wednesday 09:00 - 18:45.
- Thursday 09:30 - 17:15.
- Friday 09:00 - 17:15.
- Saturday 09:00 - 17:30.
- Sunday 10:30 - 16:15.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 50m (54yd 2ft) from the lift.
- The accessible toilet is located on the third floor.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards (automatically).
- The width of the accessible toilet door is 80cm (2ft 7in).
- The dimensions of the accessible toilet are 165cm x 225cm (5ft 5in x 7ft 5in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 95cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- The door is locked by touch sensor.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the second floor.
- The female and male toilets are 50m (54yd 2ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located on the third floor next to the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
- This is by lift.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.
- Home visits / services are not available.