Access Guide
Introduction
- Services / facilities within the building include help and advice on housing issues.
COVID-19 Information
Location
- The venue is in a pedestrian area.
- The nearest National Rail station is Sheffield.
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Comments
View
- The nearest bus stop is on Dyche Road.
- The nearest tram stop is Arbourthorne Road.
Opening Times
- Monday Closed.
- Tuesday 09:00 - 16:00.
- Wednesday Closed.
- Thursday 09:00 - 16:00.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the right of the main entrance.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 380cm x 350cm (12ft 6in x 11ft 6in).
- The nearest designated bay is 24m (26yd 9in) from the main entrance.
- The furthest designated bay is 26m (28yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Comments
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- There are 2 choices of ramp to access this venue.
- Both ramps have dropped kerbs.
- Only the ramp to the right has tactile markings.
Level Change (Car Park to Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located between the car park and main entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on both sides.
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Comments
View
- There is a dropped kerb with no tactile markings.
Level Change (Ramp to the Right of Car Park)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does have handrails.
- The handrails are on the right going up.
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Comments
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- There is a dropped kerb with tactile markings.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is in a suitable position to allow wheelchair users to gain access.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 87cm (2ft 10in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Reception
- The desk is 4m (4yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low (76cm or lower).
- The desk has a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The hearing system is not available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
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Comments
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- There is a meeting room available with a computer in it.
- There is an additional computer available to access some council services free of charge.
- This computer is on a shelf 110cm high.
- There is a free phone to contact some council services
- The phone is on a shelf 96cm high.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is written text and pictorial signage on or near the toilet door.
- The accessible toilet is 4m (4yd 1ft) from the main entrance.
- The accessible toilet is located to the right as you enter.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the reception desk.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door weight is light.
- The dimensions of the accessible toilet are 150cm x 284cm (4ft 11in x 9ft 4in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 75cm (2ft 6in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 41cm (1ft 4in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 114cm (3ft 9in) high.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 80cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the grab rails and wall is fair.
- The contrast between the drop down rails and wall is fair.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located at the main entrance and to the right of the main entrance.
- A member of staff trained in BSL skills is not generally on duty.
- Home visits / services are available.
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Comments
View
- There is a computer available to access some council services free of charge
- The computer is on a shelf 110cm high
- There is a lower computer avalable in the meeting room
- There is a free phone to contact some council services
- The phone is on a shelf 96cm high.