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National Emergency Services Museum

Old Police / Fire Station, West Bar, Sheffield, S3 8PT

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Access Guide

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COVID-19 Information

  • The information in this section was taken in June 2021.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • The height of the hand sanitiser is 115cm.
  • Hand sanitisers are available inside the venue.
  • There are freestanding and hand held hand sanitisers located throughout the building.
  • There is a limited number of people allowed inside.
  • There is a Track and Trace system in place.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • There are signs throughout the building reminding visitors of social distancing measures in place.
  • There are protective clear screens located at desks/counters.
  • There are protective clear screens located at all counters.
  • There are signs at the landings of the stairs asking visitors to wait for others to pass before using the stairs.
  • Toilets are available.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.

Opening Times

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday 10:00 - 16:00.
  • Thursday 10:00 - 16:00.
  • Friday 10:00 - 16:00.
  • Saturday 10:00 - 16:00.
  • Sunday 10:00 - 16:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Sheffield.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front left of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 107cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is portable.
    • Please contact a member of staff for use of the portable ramp.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 97cm (3ft 2in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • There is not a/are not handrail(s) at the step(s).

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 25/09/2020.
  • The hearing assistance system was working at the time of testing.

Inside Access

  • There is not level access to the service(s).
  • This venue does not play background music.
  • The lighting levels are varied.
  • Comments View
    • There is a sensory room available.
    • Some rooms have videos and sound effects.

Museum

  • Exhibits cannot be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Touch tours are available.
  • The availability of touch tours does not depend on exhibition.
  • Video tours are not available.
  • There is a hearing assistance system.
  • The hearing assistance system is a portable loop.
  • Concessions are available.
  • There is not a wheelchair to borrow.
  • Comments View
    • Handling exhibits are available by prior arrangement.
    • There are some touchscreens throughout the museum at a height of 100cm.
    • Some of the exhibits can be entered and are accessed via steps.
    • There are interactive exhibits throughout the museum at heights between 24cm and 106cm from the floor.
    • The video and audio in some rooms are automatically activated as visitors enter the room.
    • Photographs 1 - 8 show the Police Cells.
    • Photographs 9 - 13 show the Garage and Inner Courtyard.
    • Photographs 20 and 21 show the Fire Engine Garage.
    • Photographs 22 - 26 show the upper floors.

Level Change (Ground Floor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the inner courtyard.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading from the entrance to the inner courtyard.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • The ramp/slope does not bypass the step(s).
  • Comments View
    • The handrail for the steps covers the top 3 steps only.
    • The steps can be overcome by using the Police Cells corridor and the Police Gallery Entrance to access the Police Garage and onwards into the inner courtyard.
    • There is a steep slope exiting the Police Garage into the inner courtyard (shown in photographs 5 and 6).
    • There is a slight ramp leading into the Fire Engine Garage with handrail on the left going up. This also gives access to the lift but is very slight leading to the lift (photographs 7 and 8).
    • There is a shallow step into one of the Police Cells and small lips on the thresholds of the other cells (shown in photographs 13 and 14).
    • There are similar steep and slight ramps throughout the museum.
    • There are similar steps throughout the museum.
    • One of the steps in the Fire Engine Garage is deep.

Entrance (Police Gallery)

  • This information is for the entrance located on the ground floor to the rear left of the building, just beyond the Police Cells.
  • Entrance View
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of and to the right beyond the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 89cm (2ft 11in).
  • Comments View
    • The width of the ramp beyond the entrance is 93cm.
    • This is used as an alternative to the steps to access the inner courtyard.

Entrance (Coffee Shop Upper Entrance)

  • This information is for the entrance located on the ground floor, along the corridor to the right as you enter the building.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 86cm.

Entrance (Coffee Shop Inner Courtyard Entrance)

  • This information is for the entrance located in the inner courtyard.
  • Entrance View
    • There is stepped access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 100cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 4cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are good.

Eating and Drinking

  • The following information is for the café.
  • The café is located on the ground floor, along the corridor to the right as you enter the building.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the coffee shop entrance.
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • There are 5 deep steps leading down to additional seating.
    • The steps can be avoided by using the inner courtyard entrance, which can be accessed via the Police Gallery.

Entrance (Gift Shop)

  • This information is for the entrance located on the ground floor, along the corridor to the right as you enter the building.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 86cm.

Counter (Gift Shop)

  • The counter is 1m (3ft 3in) from the entrance.
  • There is level access to the counter from the entrance.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 90cm (2ft 11in).
  • There is not a lowered section.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is not signed.
  • Lighting levels are good.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are good.

Lift

  • There is a lift for public use.
  • The lift is located at the right hand side of the building, just inside the Fire Engine Garage.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 44m (48yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 105cm x 142cm (3ft 5in x 4ft 8in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Accessible Toilet (Inner Courtyard)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance.
    • This accessible toilet is located to the right as you enter the building, in the inner courtyard.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 164cm x 223cm (5ft 5in x 7ft 4in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 96cm (3ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 51cm (1ft 8in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet cubicle.
    • The height of the baby change table once extended is 75cm (2ft 6in).

Level Change (Inner Courtyard Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the accessible toilet.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in the doorway to the standard female toilet.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are moderate to good.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does not bypass the step(s).
  • Comments View
    • The exhibition vehicles in the cobbled yard may limit the manoeuvring space.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located in the Inner Coutryard.
    • The female and male toilets are approximately 25m (27yd 1ft) from the main entrance.
    • Inside the venue, there is not level access to the female and male toilets.
    • Lighting levels in the female and male toilets are good.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the first floor, along the corridor to the left as you exit the lifts.
    • The shared toilet(s) is/are approximately 10m (10yd 2ft) from the lift.
    • Inside the venue, there is not level access to the shared toilet(s).
    • Lighting levels in the shared toilets are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the shared toilets on the first floor.
    • The height of the baby change table once extended is 98cm (3ft 3in).
  • Comments View
    • Photographs 1 - 3 show the female toilets.
    • Photographs 4 - 6 show the male toilets.
    • Photographs 7 - 10 show the shared toilets.

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level 3.