Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- There is a tram stop within 150m (164yds) of the venue.
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Comments
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- The nearest tram stop is Sheffield Station.
- Please click here for more information on Sheffield Station Tram Stop.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located to the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
- The nearest designated bay is 40m (43yd 2ft) from the car park entrance.
- The furthest designated bay is 45m (49yd 8in) from the car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is concrete.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located to the side of the venue.
- There is a dropped kerb from the drop off point.
- There is tactile paving on the dropped kerb.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 145cm (4ft 9in) wide.
Outside Access (Tram Entrance)
- This information is for the entrance located to the rear of the building.
- There is level access into the venue.
- The main door(s) open away from you (push).
- The doors are double width.
- The door(s) is / are permanently held open.
- The door opening is 180cm (5ft 11in) wide.
Outside Access (Car Park Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 145cm (4ft 9in) wide.
Level Change (Car Park Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The ramp does not have handrails.
Reception (Ticket Office)
- The desk is 15m (16yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Eating and Drinking
- The following information is for the cafe.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 3m (3yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 55cm (1ft 10in).
- The distance between the floor and the highest table is 75cm (2ft 6in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Train Station
- There are generally 4 member(s) of staff on duty.
- The station is staffed.
- There is an office to obtain help.
- The office to obtain help is 20m (21yd 2ft) from the main entrance.
- The station is not staffed between 23:00 - 05:00.
- This office is located to the left as you enter the station concourse.
- There is a ticket office.
- The ticket office is located to the left as you enter the station concourse.
- The ticket office is 20m (21yd 2ft) from the main entrance.
- The train companies that operate within this station include:.
- Please click here for access information for East Midlands.
- Please click here for access information for Northern Rail.
- Please click here for access information for Cross Country Trains.
- There is a taxi rank at the station.
- The taxi rank is located to the right before you enter the venue.
- The taxi rank is 10m (10yd 2ft) from the car park entrance.
- Shops and services within the station include Marks & Spencer, KFC and W.H Smith.
- All key concourse shops and services have level access.
- There are 8 platform(s) in the station.
- The platform(s) which has/have level access is / are 1.
- The platform(s) accessed by lift is / are 1-8.
- The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1-8.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-8.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) 5 and 6.
- Accessible toilets are located on the main station concourse.
- There is a wheelchair available to borrow.
- To borrow a wheelchair, please ask a member of staff.
Other Floors (Footbridge)
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Steps
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- The floors which are accessible by stairs are P-F.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift (Platform 1)
- There is a lift for public use.
- The lift is located to the right of the reception area.
- The lift is a standard lift.
- The floors which are accessible by this lift are P-F.
- The lift is 40m (43yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 105cm (3ft 5in).
- The dimensions of the lift are 205cm x 160cm (6ft 9in x 5ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Lift (Platforms 2 to 5)
- There is a lift for public use.
- The lift is located to the left of the platform.
- The lift is a standard lift.
- The floors which are accessible by this lift are F-P.
- The lift is 20m (21yd 2ft) from the platform 6 to 8 lift.
- Staff do not need to be notified for use of the lift.
- The clear door width is 105cm (3ft 5in).
- The dimensions of the lift are 205cm x 160cm (6ft 9in x 5ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Lift (Platforms 6 to 8 and Trams)
- There is a lift for public use.
- The lift is located to the right as you enter from the tram entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are P-F-2.
- The lift is 15m (16yd 1ft) from the tram entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 105cm (3ft 5in).
- The dimensions of the lift are 205cm x 160cm (6ft 9in x 5ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Toilet with Adaptations (Platform 5)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- The accessible toilet is 40m (43yd 2ft) from the lift.
- The accessible toilet is located half way down platform 5.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 110cm (3ft 7in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 170cm x 210cm (5ft 7in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- It is a push button style of alarm.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- There are five accessible toilets in total within the station.
- There is a similar accessible toilet in the same area on platform 5, however the transfer space is on the left and there is baby change facilities available.
- There is a similar accessible toilet located in the first class room on platform 5.
- There is a similar accessible toilet on platform 6.
- There is a similar accessible toilet to the right of of the main station concourse.
Standard Toilet(s) (Platform 5)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located half way down platform 5.
- The female and male toilets are 40m (43yd 2ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
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Comments
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- There are similar standard toilets located on platform 6.
- There are also similar standard toilets located in the main station concourse.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are available in Braille.
- Documents are available in large print.
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.
- This service cannot be requested.