You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include the Faculty of Health and Wellbeing Academy of Sport and Physical Activity: Sport Industry Research Centre, a Lecture Theatre, teaching rooms, and staff offices.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 21:00.
• Tuesday 08:00 - 21:00.
• Wednesday 08:00 - 21:00.
• Thursday 08:00 - 21:00.
• Friday 08:00 - 21:00.
• Saturday Closed.
• Sunday Closed.

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• Comments View
  • These opening times may vary.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the city.
• This venue is situated in Broomhall, a suburb of Sheffield.
• The venue is not situated on a road which has a steep gradient.
• The nearest National Rail station is Sheffield.
• There is a bus stop within 150m (164yds) of the venue.
• There is not a tram stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.

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• Venue Car Park View
  • The car park is located to the left of the building, off Collegiate Crescent, between the building and Ecclesall Road (A625).
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders can be booked in advance.
  • There is/are 4 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 250cm x 480cm (8ft 2in x 15ft 9in).
  • Designated parking bays are clearly marked.
  • The nearest Blue Badge bay is 35m (38yd 10in) from the main entrance.
  • The furthest Blue Badge bay is 38m (41yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
• Comments View
  • There is a strict Permit to Park policy on all campuses, including for Blue Badge holders. First priority for permits is given to disabled staff and students. Pre-booked visitor parking is available in any designated space on Collegiate Campus.
  • Pay and display on-street standard parking is available in marked strips along Collegiate Crescent.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the right of the building as you face it from Collegiate Crescent.
• There is level access into the venue.
• The main door(s) open(s) automatically (towards you).
• The door(s) is / are double.
• The width of the door opening is 165cm (5ft 5in).
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 176cm (5ft 9in).

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

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• Entrance View
  • This information is for the entrance located to the left of the building, facing Ecclesall Road (A625), leading in from the Car Park.
  • This entrance gives access to Level 0.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Collegiate Hall - Faculty of Health and Wellbeing; Academy of Sport and Physical Activity'.
  • There is stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key card is required for access at this entrance.
  • The height of the key card reader is 104cm.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 108cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a door release button to exit the building through this entrance at a height of 120cm.
• Step(s) View
  • The step(s) is/are located directly in front of the entrance door.
  • There is/are 5 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Outside Access (Rear Courtyard - Behind Main Entrance). Skip to the next section.

Outside Access (Rear Courtyard - Behind Main Entrance)

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• Entrance View
  • This information is for the entrance located directly behind the Main Entrance (first set of doors), leading out to/in from the Rear Courtyard.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 165cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located on the threshold of the door.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Outside Access (Rear Courtyard - Next to Level 0 Platform Lift). Skip to the next section.

Outside Access (Rear Courtyard - Next to Level 0 Platform Lift)

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• Entrance View
  • This information is for the entrance located to the side of the Rear Courtyard, next to the Level 0 Platform Lift inside the building.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) automatically (away from you).
  • There is a push pad/button to enter and exit the main automatic doors.
  • The entry push pad or push button is 102cm from floor level.
  • The exit push pad or push button is 97cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 113cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located to the right as you face the entrance door.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides of the ramp.
  • The width of the ramp/slope is 100cm (3ft 3in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located directly in front of the entrance door.
  • There is/are 3 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a second lower handrail.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step free access throughout the majority of the building, via lift.
  • There is/are 4 clearly marked step(s), with handrails on both sides, for access to the ground floor from the reception foyer area.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a platform lift which overcomes the steps.
  • There is a similar level change in the same location on Level 1.
  • There is/are 5 clearly marked step(s), with handrails on both sides, for access to rooms A120 to A127 on Level 1.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a similar level change in the same location on all floors. There are no lifts or ramps to overcome these level changes. The steps on Level 0 give access to rooms A026 - A027. The steps on Level 2 give access to rooms A217 - A223.
  • There is/are 6 clearly marked step(s), with handrails on both sides, for access to the right hand wing of the building on Level 0.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a slight ramp, with handrails on both sides, for access to the right hand wing of the building on Level 0.
  • The width of the ramp is 110cm (3ft 7in).
  • The ramp or slope does bypass the step(s).
  • There is a similar level change in the same location on Level 1.
  • There are doors in corridors which have to be opened manually.
• Getting Around View
  • There is clear signage for building facilities/areas in the foyer/reception area.
  • There is clearly written directional signage at key points of circulation routes.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in all corridors.
  • The lighting levels are moderate to good.
  • This building does not play background music.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • There are fixed loop hearing assistance systems in all teaching rooms throughout the building.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 01/10/2024.
  • The hearing assistance system was working at the time of testing.

You are on Lift (Level 0 Platform Lift). Skip to the next section.

Lift (Level 0 Platform Lift)

• There is a lift for public use.
• The lift is located on the right as you enter the building, opposite the Academy of Sport and Physical Activity Helpdesk.
• The lift is a platform lift.
• Wall mounted information boards are not provided at lift landings.
• The platform lift accesses a small level change.
• The weight limit for the lift is 250kg.
• The lift is approximately 8m (8yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 104cm (3ft 5in).
• The dimensions of the lift are 122cm x 130cm (4ft x 4ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift does not have a hearing enhancement system.
• The lift does have Braille markings.
• The lift does not have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is moderate to good.

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• Comments View
  • The door width given is for the upper level.
  • The door width on the lower level is 122cm.
  • There is a steep ramp to access the lift on the lower level.

You are on Lecture Theatre(s) (A021 Lecture Theatre). Skip to the next section.

Lecture Theatre(s) (A021 Lecture Theatre)

• Directional and locational signage for the lecture theatre(s) is available in upper and lower case lettering that is clearly visible.
• The corridor outside the lecture theatre(s) is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
• There is step free access into the lecture theatre(s).
• The door opening width(s) is/are 75cm+ for the lecture theatre(s).
• The door(s) for the lecture theatre(s) is/are not push pad activated.
• There are designated spaces for wheelchair users within the lecture theatre(s).
• The designated spaces for wheelchairs users are located at the front.
• There is level access to the designated seating from an entrance.
• There is space for an assistance dog.
• There is step free access to the speaker's area at the front of the lecture theatre(s).
• The speaker's desk/table is height adjustable.
• There is (staggered) tiered seating within the lecture theatre(s).
• The steps to the (staggered) tiered seating do not have handrails.
• There is a hearing assistance system for the lecture theatre(s).
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 01/10/2024.
• The hearing assistance system was working at the time of testing.
• There is a visual fire alarm beacon in the lecture theatre(s).
• There is some fixed furniture within the lecture theatre(s).
• A height adjustable table/bench is available.
• There is a/are chair(s) with armrests on both sides within the lecture theatre(s).
• The room does have an unobstructed minimum turning space of 150cm x 150cm.
• Floor coverings in the lecture theatre(s) are even with no trip hazards.

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• Comments View
  • The seats have swing away writing areas.
  • The height of the swing away writing areas is 67cm.
  • There is a slight ramp, with no handrails, to access the speaker's desk. It has a width of 101cm.

You are on Rear Courtyard. Skip to the next section.

Rear Courtyard

• There is an outdoor courtyard area where students can socialise and spend break times. It is accessed via either of the rear entrances.
• The courtyard is situated on ground which has a steep gradient and a concrete surface.
• There are bench seats, picnic benches, tables and chairs with armrests on both sides, none of which are permanently fixed. All tables are at a suitable height, and have a clear underside space suitable for a wheelchair user.

You are on Other Floors (Main Stairs). Skip to the next section.

Other Floors (Main Stairs)

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• Steps View
  • The floors which are accessible by stairs are Levels 0, 1 and 2.
  • The stairs are located to the rear left of the building as you enter via the main entrance.
  • The stairs are approximately 12m from the Main Entrance.
  • There are 15+ steps between floors.
  • The lighting levels are moderate to good.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • There is a similar staircase to the rear right of the building, with manual, double doors to access the staircase on Level 1. There is also a staircase in the centre of the building, located straight ahead as you enter through the Car Park Entrance. These are deep, with a handrail on the right going up only.

You are on Lift (Left Wing Lift). Skip to the next section.

Lift (Left Wing Lift)

• There is a lift for public use.
• The lift is located at the rear left of the building.
• The lift is a standard lift.
• The floors which are accessible by this lift are Levels 0, 1 and 2.
• Wall mounted information boards are not provided at lift landings.
• There are manual, single doors which may be difficult to open to access the lift lobby on the ground floor and on the first floor.
• The weight limit for the lift is 630kg.
• The lift is approximately 12m (13yd 4in) from the Main Entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 79cm (2ft 7in).
• The dimensions of the lift are 106cm x 136cm (3ft 6in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift does not have a hearing enhancement system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is moderate to good.

You are on Lift (Right Wing Lift). Skip to the next section.

Lift (Right Wing Lift)

• There is a lift for public use.
• The lift is located to the rear right of the building.
• The lift is a standard lift.
• The floors which are accessible by this lift are Levels 0, 1 and 2.
• Wall mounted information boards are not provided at lift landings.
• There are manual, single doors which may be difficult to open to access the lift lobby on the ground floor.
• The weight limit for the lift is 630kg.
• The lift is approximately 55m (60yd 5in) from the Level 0 Platform Lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 105cm x 136cm (3ft 5in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift does not have a hearing enhancement system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is moderate to good.

You are on Lift (Level 1 Platform Lift). Skip to the next section.

Lift (Level 1 Platform Lift)

• There is a lift for public use.
• The lift is located on Level 1, along the main corridor to the right as you exit the left wing lift lobby.
• The lift is a platform lift.
• Wall mounted information boards are not provided at lift landings.
• The platform lift accesses a small level change.
• The weight limit for the lift is 250kg.
• The lift is approximately 5m (5yd 1ft) from the left wing lift.
• Staff do need to be notified for use of the lift.
• The clear door width is 76cm (2ft 6in).
• The dimensions of the lift are 121cm x 76cm (3ft 12in x 2ft 6in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The lift does not have a hearing enhancement system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is moderate to good.

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• Comments View
  • This lift was out of order when surveyed (October 2024).

You are on Toilet with Adaptations (Level 0 Left Wing - Right Hand Transfer - T8). Skip to the next section.

Toilet with Adaptations (Level 0 Left Wing - Right Hand Transfer - T8)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the Level 0 platform lift.
  • This accessible toilet is located on level 0, to the right as you exit the level 0 platform lift, towards the centre of the building.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards (automatically).
  • The door is locked by a push button or pad.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The dimensions of the accessible toilet are 147cm x 245cm (4ft 10in x 8ft).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 69cm (2ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary, general domestic waste and clinical waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 106cm (3ft 6in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 92cm.
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • The toilet seat colour contrast is good.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Comments View
  • The push button to enter the toilet with adaptations is 94cm high, and the push button to exit (as well as lock/unlock the door) is 95cm high.
  • The facility contains a baby change table at a height of 91cm.

You are on Toilet with Adaptations (Level 0 Right Wing - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Level 0 Right Wing - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 46m (50yd 11in) from the Level 0 platform lift.
  • This accessible toilet is located on level 0, to the right hand side of the building.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 142cm x 187cm (4ft 8in x 6ft 2in).
  • There is not a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 72cm (2ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency pull cord alarm in the cubicle.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 101cm (3ft 4in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 92cm.
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • The toilet seat colour contrast is good.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are moderate to good.
• Comments View
  • The facility contains a baby change table at a height of 92cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Location of Standard Toilet(s) View
  • There are male and female standard toilets facilities on all floors.
  • There are shared toilet facilities on level 2.
• Standard Toilet Surveyed View
  • A male standard toilet was surveyed.
  • The toilet surveyed is located on Level 0, along the main corridor to the right of the Main Entrance foyer.
  • There is a female standard toilet in the same location.
  • There is step free access to the standard toilet(s) surveyed from the entrance.
  • The standard toilet surveyed is approximately 12m from the Level 0 platform lift.
  • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
  • Lighting levels in the standard toilet surveyed are good.

You are on Standard Shower (Level 1 - SH1 and SH2). Skip to the next section.

Standard Shower (Level 1 - SH1 and SH2)

• Shower facilities are available.
• The shower(s) surveyed is/are located in the centre of the building on Level 1.
• There is not level access to the shower facilities.
• There is level access inside the building to the shower facilities (via the left wing lift and Level 1 Platform Lift), but then there is a 22cm-high step up into each shower cubicle.
• The shower cubicle doors open outwards to a width of 54cm. Standard lockers and a changing bench are available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Staff do not receive deaf awareness training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Staff are not Text Relay aware.