Access Guide
Getting To The Hospital
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By Road
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- The main hospital entrance to the Northern General Hospital is located off Barnsley Road, with another entrance off Herries Road. If you are using a sat nav to find the hospital please use the postcode S5 7AT or postcode S5 7AU.
- The Blue Badge parking areas and the standard parking are located off Barnsley Road and Herries Road.
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By Bus
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- There are two bus routes within the northern general hospital. Buses 32 and H1. Bus 32 stops located within the Northern General Hospital are Herries Road, Outpatients 2, Estates Department, Clock Tower and Brearley Wing. H1 bus stops at the Clock Tower.
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Useful Links
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- This link provides detailed information on the different methods of transport to the hospital.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located at the Royal Hallamshire Hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are not volunteers available for help and assistance at the hospital.
- Hospital staff do receive disability awareness / equality training.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located on the wooded area of Barnsley Road Drive.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings and adjustable beds.
- To obtain mobility aids please contact main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Chesterman Building Main Entrance Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located outside the Chesterman Building main entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are signposted but have no markings.
- There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside Chesterman Building main entrance.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 9m (9yd 2ft) from the Chesterman Building main entrance.
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Comments
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- There are no individual bay markings.
Outside Access (Main Chesterman Wing Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 173cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 173cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Other Floors (Chesterman Building)
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Steps
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- The floors which are accessible by stairs are B, C, D, and E.
- The stairs are located on the main Chesterman Wing corridor to the left of the entrance.
- The stairs are approximately 25m from the Chesterman Wing main entrance.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
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- There are lift lobby doors on each floor which may be difficult to open.
Lift (Chesterman Building)
- There is a lift for public use.
- The lift is located right hand side of the Chesterman main corridor.
- The lift is approximately 37m (40yd 1ft) from the Chesterman main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are B, C, D, E.
- Staff do not need to be notified for use of the lift.
- The clear door width is 138cm (4ft 6in).
- The dimensions of the lift are 154cm x 248cm (5ft 1in x 8ft 2in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Getting To (Chesterman 3)
- Chesterman 3 is/are located on Level D of the Chesterman Building.
- Access to Chesterman 3 is via the main Chesterman Building entrance.
- After entering the Main Chesterman Building entrance, continue ahead to the Chesterman main corridor. Turn right through the double doors and take the lifts on the right to Level D. On exiting turn left through a set of double doors and Chesterman 3 is on the left.
- There is step free access, via lift, to Chesterman 3.
- Chesterman 3 is approximately 18m from the lift.
- There is a/are manual, heavy, double door(s) between the lift and the department/service.
- Wayfinding signage is provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Opening Times (Visiting Hours)
- Monday 14:00 - 17:00.
- Monday 18:00 - 20:00.
- Tuesday 14:00 - 17:00.
- Tuesday 18:00 - 20:00.
- Wednesday 14:00 - 17:00.
- Wednesday 18:00 - 20:00.
- Thursday 14:00 - 17:00.
- Thursday 18:00 - 20:00.
- Friday 14:00 - 17:00.
- Friday 18:00 - 20:00.
- Saturday 14:00 - 17:00.
- Saturday 18:00 - 20:00.
- Sunday 14:00 - 17:00.
- Sunday 18:00 - 20:00.
Ward
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Ward Information
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- This is a/an thoracic surgery ward.
- This is a shared ward.
- There is/are 4 bay(s) available.
- There is/are 4 side room(s) available.
- There is/are 20 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) both ways.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 148cm (4ft 10in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are bright.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 105cm.
- There is a lowered section.
- The height of the lowered section of the desk is 75cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is a relatives' room for the ward.
- The width of the door opening into the relatives' room is over 75cm.
- There is a clear turning space in the relatives' room.
- There is a/are chair(s) with armrests available within the relatives' room.
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Example Side Room
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- There are no side rooms available with an accessible ensuite.
- The side room surveyed does not have an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is not sufficient space next to the bed for a mobile hoist to operate.
- There is room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The colour contrast between the walls and the floor in the side room is medium.
- The lighting levels in the side room are medium.
- The width of the door opening into the ensuite is over 75cm.
- There is not a clear unobstructed turning space within the ensuite.
- The fixtures/facilities available in the ensuite include; a shower, a toilet and a wash basin.
- The colour contrast between the walls and the floor in the ensuite is high.
- The lighting levels in the ensuite are bright.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on Level D of the Chesterman Wing.
- There are standard toilet facilities on the ward for visitors.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 5m from the ward entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 154cm (5ft 1in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Washroom (Bathroom)
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Washroom Details
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- The washroom surveyed has a bath, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
- There is step free access to the washroom surveyed once inside the ward.
- This is a shared washroom.
- The washroom is not for the sole use of disabled people.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 88cm (2ft 11in).
- The dimensions of the washroom are 262cm x 366cm (8ft 7in x 12ft).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 157cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 85cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 119cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 99cm.
- There is not a hand dryer.
- Disposal facilities are not available.
- The washroom has a non-slip floor.
- The washroom surveyed does not have a ceiling tracking hoist.
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Toilet Details
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- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The cistern is not close coupled and no padded back rest is provided.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 60cm.
- There is a flush on the transfer side.
- There is a dropdown rail on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 99cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
- The bath is height adjustable.
- The bath tap type is twist/turn. It is a mixer tap.
- There is a shower over/for the bath.
- The shower head is hand held.
- There are not wall-mounted grab rails available.
- A bath hoist is not available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the dropdown rail(s) and wall is fair.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is poor.
- The toilet seat colour contrast is poor.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the ward corridor.
- The female toilet(s) is/are approximately 15m (16yd 1ft) from the ward entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the ward corridor.
- The male toilet(s) is/are approximately 5m (5yd 1ft) from the ward entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels are medium.