Access Guide
Getting To The Hospital
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By Road
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- The hospital is on Glossop Road (B6069). If you are using SatNav the postcode for the hospital is S10 2JF.
- Please be aware that Parking Charge Notices are in operation within the hospital grounds. This is to ensure that ambulances and other emergency services have free access to the hospital at all times. To avoid being issued with a Parking Charge Notice please make sure that your car is parked in a designated parking space. Parking is limited, so the hospital recommends using public transport if at all possible.
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By Bus
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- Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus. A link to the relevant page has been provided in useful links 2 located below.
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Useful Links
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- Supertram does not serve the Northern General Hospital. It can be used to reach the Royal Hallamshire, Jessop Wing, Charles Clifford and Weston Park Hospitals, although please be aware that there is still a 10-15 minute uphill walk from the nearest stop (University). It is recommended that anyone who experiences difficulty walking long distances choose some alternative means of travelling to the hospital.
- Bus Routes.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located in the foyer on Level B of the Royal Hallamshire Hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the main entrance.
- Hospital staff do receive disability awareness / equality training.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs, walking sticks, mobile hoists, hoist slings and adjustable beds.
- To obtain mobility aids please contact main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Multi-storey Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the Outpatients Department on Service Road A.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 193cm (6ft 4in).
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 390cm x 550cm.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the right of the main Outpatients entrance on Service Road A.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located close to the Blue Badge parking bays and at the front of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 108m (118yd 4in) from the main Outpatients entrance.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Lift
- There is a lift for public use.
- The lift is located directly ahead from the main entrance.
- The lift is approximately 25m (27yd 1ft) from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R.
- Staff do not need to be notified for use of the lift.
- The clear door width is 140cm (4ft 7in).
- The dimensions of the lift are 160cm x 240cm (5ft 3in x 7ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- There are two banks of three lifts located on either side of the lobby.
Other Floors (Main)
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Steps
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- The floors which are accessible by stairs are A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Getting To (Ward M2)
- Ward M2 is/are located on Level M of the main hospital building.
- Access to Ward M2 is via the Royal Hallamshire Hospital main entrance.
- After entering the main Royal Hallamshire Hospital Entrance on Level B, proceed through the two sets of doors into the lift lobby. Take the lifts to Level M and on exiting Ward M2 is clearly signed.
- There is step free access, via lift, to Ward M2.
- Ward M2 is approximately 23m from the lifts.
- There is a/are manual, heavy, double door(s) between the lifts and the department/service.
- Wayfinding signage is provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Opening Times (Visiting Hours)
- Monday 18:00 - 20:00.
- Monday 14:00 - 15:30.
- Tuesday 18:00 - 20:00.
- Tuesday 14:00 - 15:30.
- Wednesday 14:00 - 15:30.
- Wednesday 18:00 - 20:00.
- Thursday 14:00 - 15:30.
- Thursday 18:00 - 20:00.
- Friday 18:00 - 20:00.
- Friday 14:00 - 15:30.
- Saturday Closed.
- Sunday Closed.
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Comments
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- Visiting times are flexibile.
Waiting Room / Area
- The vending machine controls are not within 120cm (4ft) from floor level.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Ward
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Ward Information
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- This is a/an pulmonary vascular disease unit ward.
- This is a shared ward.
- There is/are 4 bay(s) available.
- There is/are 4 side room(s) available.
- There is/are 20 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
- The hand sanitiser is in a suitable position for wheelchair users.
- The width of the door opening is 168cm (5ft 6in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are varied.
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Reception/Nurses' Station
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- The height of the ward reception desk is 94cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is a relatives room for the ward.
- The width of the door opening into the relatives room is over 75cm.
- There is not a clear turning space in the relatives room.
- There is a/are chair(s) with armrests available within the relatives room.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on Level D next to the restaurant.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located outside the ward in the lift lobby.
Washroom (Shower Room)
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Washroom Details
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- The washroom surveyed has a wheel in shower and a wash basin.
- There is/are 2 washroom(s) of this type in the ward.
- There is/are also 2 washroom(s) which has/have a bath and a wash basin.
- The washroom surveyed is located on the main ward corridor.
- The washroom surveyed is approximately 49m from the ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This is a shared washroom.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a locking handle.
- The door(s) is/are light to open.
- The width of the door opening is 83cm (2ft 9in).
- The dimensions of the washroom are 310cm x 200cm (10ft 2in x 6ft 7in).
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 164cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The height of the wash basin is 79cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The height of the soap dispenser is 111cm.
- There is a towel dispenser.
- The height of the towel dispenser is 115cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is medium.
- The colour contrast between the internal washroom door and wall is medium.
- The colour contrast between the shower wall-mounted grab rails and wall is high.
- The colour contrast between the washroom floor and walls is medium.
- Lighting levels are bright.
Washroom (Bathroom)
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Washroom Details
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- The washroom surveyed has a height adjustable bath and a wash basin.
- There is/are 2 washroom(s) of this type in the ward.
- There is/are also 2 washroom(s) which has/have a shower and a wash basin.
- The washroom surveyed is located on the main ward corridor.
- The washroom surveyed is approximately 22m from the ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This is a shared washroom.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) does not/do not have a lock.
- The door(s) is/are heavy to open.
- The width of the door opening is 126cm (4ft 2in).
- The dimensions of the washroom are 300cm x 392cm (9ft 10in x 12ft 10in).
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 165cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The height of the wash basin is 81cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The height of the soap dispenser is 120cm.
- There is a towel dispenser.
- The height of the towel dispenser is 152cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Bath Details
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- The height of the side of the bath from floor level is 93cm (3ft 1in).
- The bath is height adjustable.
- The bath tap type is twist/turn. It is a mixer tap.
- There is a shower over/for the bath.
- The shower head is hand held.
- There are not wall-mounted grab rails available.
- A bath hoist is available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the washroom floor and walls is medium.
- Lighting levels are medium.
Toilet with Adaptations (Patient Toilet)
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located on the main ward corridor.
- This accessible toilet is approximately 12m (13yd 4in) from the ward entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The door is heavy.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The dimensions of the accessible toilet are 221cm x 200cm (7ft 3in x 6ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 93cm (3ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are not available.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 42cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 132cm (4ft 4in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 114cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 82cm (2ft 8in).
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Colour Contrast and Lighting
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- There is a medium colour contrast between the internal door and wall.
- The contrast between the external door and wall is fair.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
Standard Toilet(s) (Patient Toilets)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the main ward corridor.
- The female toilet(s) is/are approximately 47m (51yd 1ft) from the ward entrance.
- Inside the venue, there is level access to the female toilet(s).
- An ambulant toilet with wall mounted grab rails is available.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the main ward corridor.
- The male toilet(s) is/are approximately 19m (20yd 2ft) from the ward entrance.
- Inside the venue, there is level access to the male toilet(s).
- An ambulant toilet with wall mounted grab rails is available.
- Lighting levels are medium.