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Student Services - Main Reception

Blossomfield Campus, Blossomfield Road, Solihull, West Midlands, B91 1SB

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Access Guide

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Introduction

  • Comments View
    • The Front of House is located on the ground floor of B Block, within the main building foyer.
    • The Student Services and Enrolment desks are accessible via the Main Reception Entrance.

Location

  • The venue is situated within the centre of the campus.
  • This venue is situated in Blossomfield Campus.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Solihull.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the left of the main Campus Building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 15+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 500cm x 400cm (16ft 5in x 13ft 1in).
    • Designated parking bays are clearly marked.
    • The nearest Blue Badge bay is 90m (98yd 1ft) from the Main Reception Entrance.
    • The furthest Blue Badge bay is 95m (103yd 2ft) from the Main Reception Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
    • There is a designated drop off point.
    • The drop off point is located to the front of the College Building.
    • There is a dropped kerb from the drop off point.
    • There is tactile paving on the dropped kerb.

Outside Access (Main Reception Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The intercom is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 90cm (2ft 11in).
  • Comments View
    • There is a revolving door next to this entrance.

Level Change (Main Reception Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the entrance.
  • The ramp/slope is slight.

Reception (Enrolment)

  • The reception desk is 20m (22yd) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are medium.

Reception (Student Services)

  • The desk/counter is 36m (39yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The lighting levels are medium.
  • The desk/counter is low (76cm or lower).

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Lighting levels are varied.
  • Motorised scooters are allowed in public parts of the venue.

Accessible Toilet

  • The nearest accessible toilet with clear manoeuvring space is located in the refectory.

Standard Toilet(s)

  • The nearest standard toilet is located within the refectory.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is generally on duty.
  • Staff are trained to BSL level 3.
  • Staff are Text Relay aware.
  • Comments View
    • There is Braille and Tactile signage throughout the college.
    • Documents including student policies and statements can be also be requested in symbol, on audio tapes and on computer disk.
    • There is a Braille Reader available for students on request.
    • There are 24 members of staff trained at BSL Level 1, 1 member of staff trained at level 2, and 1 member of staff trained at level 3.
    • Throughout the college there are computers which have visual software available.
    • There are fire alarm alerters for people with hearing impairments available at reception.
    • There is a mobile hoist with a hook and loop attachment available on request.
    • There is a Minicom number available: 0121 678 7005.