You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town or city.
• This venue is situated in Solihull.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Solihull.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 13:00.
• Monday 14:00 - 17:30.
• Tuesday 09:00 - 13:00.
• Tuesday 14:00 - 17:30.
• Wednesday 09:00 - 13:00.
• Wednesday 14:00 - 17:30.
• Thursday 09:00 - 13:00.
• Thursday 14:00 - 17:30.
• Friday 09:00 - 13:00.
• Friday 14:00 - 17:30.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Comments View
  • The convenient dropoff point is located in front of the entrance
  • Blue badge holders may park in the staff car park.

You are on Outside Access (Warwick Road). Skip to the next section.

Outside Access (Warwick Road)

• There is not level access into the venue.
• The main doors open away from you (push).
• The doors are single width.
• The doors are heavy.
• The door opening is 88cm (2ft 11in) wide.

You are on Level Change (Warwick Road). Skip to the next section.

Level Change (Warwick Road)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• The width of the ramp or slope is 100cm (3ft 3in).

You are on Reception. Skip to the next section.

Reception

• The reception desk is 2m (6ft 7in) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is low height.
• Lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played within the waiting room.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on the left going up.
  • There is a landing.
  • The lighting level is bright.
• Other View
  • The services on the floors which are not accessible are an additional 2 surgeries.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • The accessible toilet is 9m (9yd 2ft) from the accessible entrance.
  • The accessible toilet is located at the rear of the venue.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a sliding bolt.
  • The dimensions of the accessible toilet are 155cm x 200cm (5ft 1in x 6ft 7in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 100cm (3ft 3in).
  • The tap type is twist/turn.
  • There is not a functional emergency alarm available.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There are not mirrors.
  • The height of the toilet seat above floor level is 40cm (1ft 4in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 145cm (4ft 9in) high.
  • There is a toilet roll holder.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink is placed higher than 74cm (2ft 5in).
  • The height of the sink is 80cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.