Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Water Orton.
- There is not a tram stop within 150m (164yds) of the venue.
Opening Times
- Please contact the venue for details of opening times, opening times do vary depending on performances and Opening times for the venue vary according to bookings/events taking place.
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Comments
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- Booking Office opening hours are 10.00- 12.00 Monday - Sunday and 18.30 - 19.30 Monday - Thursday.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the rear of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 310cm x 456cm (10ft 2in x 14ft 12in).
- The nearest Blue Badge bay is 4m (4yd 1ft) from the Car Park Entrance.
- The furthest Blue Badge bay is 9m (9yd 2ft) from the Car Park Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Water Orton Road)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 147cm (4ft 10in).
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 76cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm.
Outside Access (Windsor Room)
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Entrance
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- This information is for the entrance located to the front of the venue to the left of main entrance.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 84cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 84cm.
Outside Access (Car Park)
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Entrance
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- This information is for the entrance located at the rear of the venue.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 114cm.
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Ramp/Slope
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- The ramp/slope is located at the front of the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Inside Access (Main Foyer)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- The Booking Office counter height is 111cm.
Inside Access (Spencer Room)
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 24/02/2022.
- The hearing assistance system was not working at the time of testing.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- Entry into the Spencer Room from the foyer can be through any of the three sets of double width doors (130cm); which open towards you (pull).
Inside Access (Spencer Room Bar)
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 24/02/2022.
- The hearing assistance system was not working at the time of testing.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- In the bar area there is some fixed seating and there are no chairs with armrests. The height of the tables are 72cm.
- Doors into the bar open away from you (push), they are of double width but are permanently held open during performance intervals.
Inside Access (Windsor Room)
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 24/02/2022.
- The hearing assistance system was not working at the time of testing.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- Entry into the Windsor room from the foyer is through two sets of double doors.
- First set of doors open away from you (push); they are of double width (70cm) but one door is locked.
- Second set of doors open away from you (push); they are of double width (65cm) but one door is locked.
Community Rooms
- There are two community rooms which can be hired out.
- Each room has single width (70cm) doors that open away from you (push).
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 6m (6yd 1ft) from the Water Orton Road main entrance.
- This accessible toilet is located off the foyer.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 250cm x 170cm (8ft 2in x 5ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 185cm (6ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 122cm (4ft).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 87cm (2ft 10in).
Standard Toilet(s) (Foyer Corridor)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located off the foyer.
- The female toilet(s) is/are approximately 7m (7yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located off the foyer.
- The male toilet(s) is/are approximately 18m (19yd 2ft) from the main entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 87cm (2ft 10in).
Standard Toilet(s) (Windsor Room)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located between Windsor Room and Windsor Room Outside Entrance.
- The female toilet(s) is/are approximately 2m (2yd 7in) from the Windsor Room Outside Entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located between Windsor Room and Windsor Room Outside Entrance.
- The male toilet(s) is/are approximately 2m (2yd 7in) from the Windsor Room Outside Entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 87cm (2ft 10in).
Additional Info
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the park to the rear of the venue.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- There is a member of staff who is trained in Makaton but it would only be available when she is on duty.
- There is a defibrillator box located outside the Water Orton Road entrance.