You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Shirley.
• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Shirley.
• The venue is in a shopping mall.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is underground.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 500cm x 700cm (16ft 5in x 22ft 12in).
  • The nearest Blue Badge bay is 10m (10yd 2ft) from the car park entrance.
  • The furthest Blue Badge bay is 34m (37yd 7in) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 2300cm (75ft 6in).
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Parking is limited to 3hrs.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located leading into the store from the car park.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 200cm (6ft 7in) wide.

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• Second set of doors View
  • There is a small raised threshold in the doorway.
• Comments View
  • There are similar doors and 2 additional designated bays at the far side of the car park.

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.

You are on Lift (Car Park). Skip to the next section.

Lift (Car Park)

• There is a lift for public use.
• The lift is located to the right as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are B-1.
• The lift is 7m (7yd 1ft) from the car park entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 160cm (5ft 3in).
• The dimensions of the lift are 150cm x 245cm (4ft 11in x 8ft).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • There are 2 similar lifts leading up to the right of the building near the Parkgate car park entrance.

You are on Other Floors (Car Park). Skip to the next section.

Other Floors (Car Park)

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• Steps View
  • The floors which are accessible by stairs are UG-G.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are UG-G.
  • The escalators steps are clearly marked.
  • The head and foot of the escalators are clearly marked.
  • The lighting levels are bright.
• Comments View
  • Wheelchairs are not to be used on the escalators.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the venue.
• There is level access into the venue.
• The main doors open automatically.
• The door opening is 180cm (5ft 11in) wide.

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• Second set of doors View
  • There is a small raised threshold in the doorway.
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 180cm (5ft 11in) wide.

You are on Outside Access (Parkgate Car Park Entrance). Skip to the next section.

Outside Access (Parkgate Car Park Entrance)

• This information is for the entrance located at the front of the building, to the right.
• There is level access into the venue.
• The main doors open automatically (towards you).
• The doors are double width.
• The door opening is 170cm (5ft 7in) wide.

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• Second set of doors View
  • There is a small raised threshold in the doorway.
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 190cm (6ft 3in) wide.

You are on Reception (Customer Services). Skip to the next section.

Reception (Customer Services)

• The desk is 20m (21yd 2ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Other Floors (Cafe and Toilets). Skip to the next section.

Other Floors (Cafe and Toilets)

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.

You are on Lift (Cafe and Toilets). Skip to the next section.

Lift (Cafe and Toilets)

• There is a lift for public use.
• The lift is located to the rear left of the venue.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 120m (131yd 8in) from the car park lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 140cm (4ft 7in).
• The dimensions of the lift are 130cm x 200cm (4ft 3in x 6ft 7in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Eating and Drinking (Cafe). Skip to the next section.

Eating and Drinking (Cafe)

• The following information is for the cafe.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• Some chairs are permanently fixed.
• All chairs have armrests.
• The nearest table is 19m (20yd 2ft) from the cafe and toilets lift.
• The distance between the floor and the lowest table is 74cm (2ft 5in).
• The distance between the floor and the highest table is 74cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Plastic cups are available.
• Plastic cutlery is available.
• Drinking straws are available on request.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold snacks and meals.

You are on Accessible Changing Room (George Clothing). Skip to the next section.

Accessible Changing Room (George Clothing)

• There are accessible changing rooms available.
• The accessible changing rooms are located to the rear left of the venue.
• The accessible changing room is 100m (109yd 1ft) from the car park lift.
• The accessible changing room is 20m (21yd 2ft) from the George clothing.
• The accessible changing room is 10m (10yd 2ft) from the reception desk.
• The dimensions of the accessible changing room are 200cm x 280cm (6ft 7in x 9ft 2in).
• The facilities available in the accessible changing room are handrails.
• Other fixtures/facilities available include; a drop down rail and bench.
• There is level access to the changing room.

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• Comments View
  • The light door has a locking handle.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • The accessible toilet is 10m (10yd 2ft) from the cafe and toilets lift.
  • The accessible toilet is located on the first floor, to the left of the cafe and toilets lift.
  • There is level access to the accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door weight is light.
  • The dimensions of the accessible toilet are 160cm x 400cm (5ft 3in x 13ft 1in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is poor.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located on the first floor.
  • The female and male toilets are 8m (8yd 2ft) from the cafe and toilets lift.
  • Inside the venue, there is level access to the female and male toilet.
  • This is by lift.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located adjacent to the accessible toilet.
  • The height of the baby change table once extended is 83cm (2ft 9in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.

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• Comments View
  • 2 manual wheelchairs and mobility scooters are available for use from customer service.