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Castle Bromwich Hall and Gardens Trust

Chester Road, Castle Bromwich, West Midlands, B36 9BT

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Access Guide

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Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in Castle Bromwich.
  • The venue is situated on a road which has a steep gradient.
  • The nearest mainline station is Lea Hall.

Opening Times (Summer)

  • Monday 11:00 - 16:00.
  • Tuesday 11:00 - 16:00.
  • Wednesday 11:00 - 16:00.
  • Thursday 11:00 - 16:00.
  • Friday 11:00 - 16:00.
  • Saturday 12:30 - 16:30.
  • Sunday 12:30 - 16:30.

Opening Times (Winter)

  • Monday 11:00 - 15:00.
  • Tuesday 11:00 - 15:00.
  • Wednesday 11:00 - 15:00.
  • Thursday 11:00 - 15:00.
  • Friday 11:00 - 15:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • The venue is closed at weekends during winter months except for special events.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 designated parking bay(s) within the car park.
    • The nearest designated bay is 5m (5yd 1ft) from the Car Park to Ticket Office and Cafe.
    • The furthest designated bay is 10m (10yd 2ft) from the Car Park to Ticket Office and Cafe.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is loose chippings.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Car Park to Ticket Office and Cafe Entrance)

  • This information is for the entrance located in the car park.
  • There is level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are permanently held open.
  • The door opening is 104cm (3ft 5in) wide.
  • Comments View
    • There is a double gate to the left of the entrance which is opened when events are taking place, as shown in picture 2.

Reception (Ticket Office)

  • The desk is 12m (13yd 4in) from the car park to ticket office and cafe entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height (77cm - 109cm).
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Level Change (Ticket Office)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 2 step(s) to the area / service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do not have handrails.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Outside Access (Main Entrance - Cafe)

  • This information is for the entrance located at the front of the cafe.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 77cm (2ft 6in) wide.

Level Change (Main Entrance - Cafe)

  • There is a / are step(s) to access this area / service.
  • The step(s) is/are located in front of the entrance.
  • There is / are 5 step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is / are clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Outside Access (Accessible Entrance - Cafe)

  • This information is for the entrance located to the rear of the cafe.
  • There is not level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 77cm (2ft 6in) wide.

Level Change (Accessible Entrance - Cafe)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Eating and Drinking

  • The following information is for the cafe.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the accessible entrance - cafe.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is snacks and sandwiches.
  • Opening Times View
    • Monday Closed.
    • Tuesday 11:00 - 16:00.
    • Wednesday 11:00 - 16:00.
    • Thursday 11:00 - 16:00.
    • Friday Closed.
    • Saturday Closed.
    • Sunday Closed.

Parks and Gardens

  • The park or garden does have footpaths.
  • The path(s) has a / have gravel surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are not any bench seats situated along the paths for people to rest.

Outside Access (The Gardens)

  • This information is for the entrance located in the car park.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • The doors are double width.
  • The door(s) is / are permanently held open.
  • The door opening is 370cm (12ft 2in) wide.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is 25m (27yd 1ft) from the accessible entrance - cafe.
    • This accessible toilet is located at the rear of the cafe.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 76cm (2ft 6in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 147cm x 257cm (4ft 10in x 8ft 5in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 83cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 130cm (4ft 3in) high.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Level Change (Accessible and Standard Female Toilet)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left as you face the entrance.
  • The ramp or slope is easy.
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located in front of the entrance.
  • There is / are 1 step(s) to the area / service.
  • The step(s) is / are medium.
  • The steps do not have handrails.
  • The ramp or slope does not bypass the step(s).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female Toilet(s) View
    • The female toilets are located at the rear of the cafe.
    • The female toilets are 25m (27yd 1ft) from the accessible entrance - cafe.
    • Inside the venue, there is not level access to the female toilet.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilets are located at the rear of the cafe.
    • The male toilets are 25m (27yd 1ft) from the accessible entrance - cafe.
    • Inside the venue, there is not level access to the male toilet.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the female standard toilets.
    • The height of the baby change table once extended is 81cm (2ft 8in).
    • Inside the venue, there is not level access to the baby change facility.
  • Comments View
    • Pictures 1,2 and 3 show the female standard toilets.
    • Pictures 4,5 and 6 show the male standard toilets.
    • There is an easy slope level change to the male toilets.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located opposite the office.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.