Access Guide
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Castle Bromwich.
- The venue is situated on a road which has a steep gradient.
- The nearest mainline station is Lea Hall.
Opening Times (Summer)
- Monday 11:00 - 16:00.
- Tuesday 11:00 - 16:00.
- Wednesday 11:00 - 16:00.
- Thursday 11:00 - 16:00.
- Friday 11:00 - 16:00.
- Saturday 12:30 - 16:30.
- Sunday 12:30 - 16:30.
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Comments
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- The venue is also open 12:30-16:30 on bank holidays.
Opening Times (Winter)
- Monday 11:00 - 15:00.
- Tuesday 11:00 - 15:00.
- Wednesday 11:00 - 15:00.
- Thursday 11:00 - 15:00.
- Friday 11:00 - 15:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- The venue is closed at weekends during winter months except for special events.
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
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- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 3 designated parking bay(s) within the car park.
- The nearest designated bay is 5m (5yd 1ft) from the Car Park to Ticket Office and Cafe.
- The furthest designated bay is 10m (10yd 2ft) from the Car Park to Ticket Office and Cafe.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is loose chippings.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is not a designated drop off point.
Outside Access (Car Park to Ticket Office and Cafe Entrance)
- This information is for the entrance located in the car park.
- There is level access into the venue.
- The main door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are permanently held open.
- The door opening is 104cm (3ft 5in) wide.
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Comments
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- There is a double gate to the left of the entrance which is opened when events are taking place, as shown in picture 2.
Reception (Ticket Office)
- The desk is 12m (13yd 4in) from the car park to ticket office and cafe entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The lighting levels are bright.
- There is not a hearing assistance system.
Level Change (Ticket Office)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 2 step(s) to the area / service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is / are not clearly marked.
- The step(s) is / are medium.
- The steps do not have handrails.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Outside Access (Main Entrance - Cafe)
- This information is for the entrance located at the front of the cafe.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 77cm (2ft 6in) wide.
Level Change (Main Entrance - Cafe)
- There is a / are step(s) to access this area / service.
- The step(s) is/are located in front of the entrance.
- There is / are 5 step(s) to the area / service.
- The lighting levels at the steps are bright.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is / are clearly marked.
- The step(s) is / are medium.
- The steps do have handrails.
- The handrails are on both sides.
Outside Access (Accessible Entrance - Cafe)
- This information is for the entrance located to the rear of the cafe.
- There is not level access into the venue.
- The main door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 77cm (2ft 6in) wide.
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Second set of doors
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- There is a small raised threshold in the doorway.
Level Change (Accessible Entrance - Cafe)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Eating and Drinking
- The following information is for the cafe.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the accessible entrance - cafe.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- The distance between the floor and the highest table is 71cm (2ft 4in).
- The standard height for tables is 71cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is snacks and sandwiches.
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Opening Times
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- Monday Closed.
- Tuesday 11:00 - 16:00.
- Wednesday 11:00 - 16:00.
- Thursday 11:00 - 16:00.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
Parks and Gardens
- The park or garden does have footpaths.
- The path(s) has a / have gravel surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are not any bench seats situated along the paths for people to rest.
Outside Access (The Gardens)
- This information is for the entrance located in the car park.
- There is level access into the venue.
- There are no doors at this entrance.
- The doors are double width.
- The door(s) is / are permanently held open.
- The door opening is 370cm (12ft 2in) wide.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is 25m (27yd 1ft) from the accessible entrance - cafe.
- This accessible toilet is located at the rear of the cafe.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 76cm (2ft 6in).
- The door weight is light.
- The dimensions of the accessible toilet are 147cm x 257cm (4ft 10in x 8ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 83cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm in the cubicle.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The hand dryer is 130cm (4ft 3in) high.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Level Change (Accessible and Standard Female Toilet)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp or slope is easy.
- There is a / are step(s) to access this area / service.
- The step(s) is / are located in front of the entrance.
- There is / are 1 step(s) to the area / service.
- The step(s) is / are medium.
- The steps do not have handrails.
- The ramp or slope does not bypass the step(s).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located at the rear of the cafe.
- The female toilets are 25m (27yd 1ft) from the accessible entrance - cafe.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located at the rear of the cafe.
- The male toilets are 25m (27yd 1ft) from the accessible entrance - cafe.
- Inside the venue, there is not level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female standard toilets.
- The height of the baby change table once extended is 81cm (2ft 8in).
- Inside the venue, there is not level access to the baby change facility.
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Comments
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- Pictures 1,2 and 3 show the female standard toilets.
- Pictures 4,5 and 6 show the male standard toilets.
- There is an easy slope level change to the male toilets.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located opposite the office.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.