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Castle Bromwich Hall and Gardens Trust

Chester Road, Castle Bromwich, West Midlands, B36 9BT

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Lea Hall.
  • There is not a tram stop within 150m (164yds) of the venue.

COVID-19 Information

  • The information in this section was taken in February 2022.
  • There is a member of staff available at the entrance.
  • During opening hours the entry/box office is manned.
  • There is a hand sanitiser available at the entrance.
  • The hand sanitisers are hand held.
  • The height of the hand sanitiser is 114cm.
  • Hand sanitisers are available inside the venue.
  • Hand sanitisers are positioned around the venue.
  • There is not a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • Toilets are available.

Opening Times (Summer - April to the end of October)

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday 10:30 - 16:30.
  • Thursday 10:30 - 16:30.
  • Friday 10:30 - 16:30.
  • Saturday 10:30 - 16:30.
  • Sunday 10:30 - 16:30.
  • Comments View
    • The venue is also open on bank holidays, and for occasional evening events up to 22.00hrs; please check the website for details.

Opening Times (Winter - November to the end of March)

  • Monday Closed.
  • Tuesday Closed.
  • Wednesday 10:30 - 15:30.
  • Thursday 10:30 - 15:30.
  • Friday 10:30 - 15:30.
  • Saturday 10:30 - 15:30.
  • Sunday 10:30 - 15:30.
  • Comments View
    • The venue is open on bank holidays or for special events, please check the website.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The nearest Blue Badge bay is 2m (2yd 7in) from the Car Park to Main Entrance Gates.
    • The furthest Blue Badge bay is 11m (12yd 1in) from the Car Park to Main Entrance Gates.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is loose chippings.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Car Park to Entrance Gate and Ticket Kiosk)

  • This information is for the entrance located in the car park.
  • There is level access into the venue.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 87cm (2ft 10in).
  • Comments View
    • There is a double gate to the left of the entrance which is opened when events are taking place, as shown in photograph 1.

Reception (Ticket Kiosk)

  • The desk/counter is 3m (3yd 10in) from the main entrance gates.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Eating and Drinking (Courtyard Café)

  • The following information is for the café.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 9m (9yd 2ft) from the main entrance.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 73cm (2ft 5in).
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is snacks and sandwiches.
  • Comments View
    • Café counter height is 105cm. There is mixed seating of bench and chairs with no armrests. Highest table is 73cm and lowest is 70cm; the majority are 73cm.

Parks and Gardens

  • The park or garden does have footpaths.
  • The path(s) has a / have gravel surface(s).
  • The majority of the path(s) is / are wide enough for wheelchair users.
  • There are steep slopes on the paths.
  • There are bench seats situated along the paths for people to rest.

Outside Access (The Gardens)

  • This information is for the entrance located in the car park.
  • There is level access into the venue.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There are no doors at this entrance.
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 370cm (12ft 2in).

Melon Ground

  • This is an enclosed garden area where outdoor concerts are held during the Summer months.
  • Access is via slope/steps. Slope gradient is steep and the two steps down have a height 12cm.
  • There is also an accessible entrance which is 44m from the main accessible gates; the width of this entrance is 90cm.

Green House

  • Entrance to this small building is via a ramp/slope which is slight going up and a short steep down.
  • Doors are double (one door closed), open away from you (push) are heavy to open, width 90cm.

Music Room

  • Entrance to this small building is via steps height 15cm.
  • Doors are double (one door closed), open away from you (push) are heavy to open, width 85cm.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 30m (32yd 2ft) from the main entrance gates.
    • This accessible toilet is located to the left after entering through the main gates.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 147cm x 244cm (4ft 10in x 8ft).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 128cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 130cm (4ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the female toilets.
    • The height of the baby change table once extended is 81cm (2ft 8in).
  • Comments View
    • The baby changing table is custom made and not a standard drop down style.

Level Change (Accessible and Standard Female Toilet)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located to the left as you face the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • Comments View
    • There are 3 separate ramps to access the accessible and ladies toilets. The ramps have a slight gradient.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the left after entering through the main gates.
    • The female toilet(s) is/are approximately 29m (31yd 2ft) from the main entrance gates.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the left after entering through the main gates.
    • The male toilet(s) is/are approximately 21m (22yd 2ft) from the main entrance gates.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels in the male toilets are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the female standard toilets.
    • The height of the baby change table once extended is 81cm (2ft 8in).
    • Inside the venue, there is not level access to the baby change facility.
  • Comments View
    • The baby changing table is custom made and not a standard drop down style.

Standard Toilet(s) (Outdoor Compost Toilet)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the rear of the gardens just outside the walled garden.
    • The shared toilet(s) is/are approximately 450m (492yd 5in) from the main entrance.
    • Inside the venue, there is not level access to the shared toilet(s).
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the female toilets.
    • The height of the baby change table once extended is 81cm (2ft 8in).
  • Comments View
    • The outdoor compost toilets have a ramp to the right side for an advertised shared accessible toilet. The sliding doors are difficult to open with an entrance width of 76cm.
    • There is not a 150 x 150 manoeuvring space for a wheelchair and it does not have a transfer space.
    • There is also a shared standard toilet to the front with access via three steps.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located within the gardens.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.
  • Comments View
    • The gardens have accessibility scooters which can be hired free of charge but need to be pre-booked.