You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Marston Green.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • Parking is free for the first 3 hours.
  • The car park is located on Ceolmund Crescent.
  • The car park type is multi storey.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 360cm x 520cm (11ft 10in x 17ft 1in).
  • The nearest Blue Badge bay is 25m (27yd 1ft) from the Ceolmund Crescent entrance.
  • The furthest Blue Badge bay is 47m (51yd 1ft) from the Ceolmund Crescent entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally busy.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (West Entrance). Skip to the next section.

Outside Access (West Entrance)

• This information is for the entrance located next to the Asda.
• There is level access into the venue.
• The main door(s) open(s) automatically (towards you).
• The door(s) is / are double.
• The width of the door opening is 165cm (5ft 5in).

You are on Other Floors (West Entrance). Skip to the next section.

Other Floors (West Entrance)

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• Steps View
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G and 1.
  • The escalators steps are not clearly marked.
  • The foot and head of the escalators are not clearly marked.
  • The lighting levels are bright.

You are on Lift (West Entrance). Skip to the next section.

Lift (West Entrance)

• There is a lift for public use.
• The lift is located beyond the entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G and 1.
• The lift is approximately 20m (21yd 2ft) from the West entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 130cm x 150cm (4ft 3in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Outside Access (Ceolmund Crescent Entrance). Skip to the next section.

Outside Access (Ceolmund Crescent Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) both ways.
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 164cm (5ft 5in).

You are on Level Change (Ceolmund Crescent Entrance). Skip to the next section.

Level Change (Ceolmund Crescent Entrance)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in front of the entrance.
• There is/are 1 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are in the centre.

You are on Other Floors (Ceolmund Crescent Entrance). Skip to the next section.

Other Floors (Ceolmund Crescent Entrance)

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• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G and 1.
  • The escalators steps are not clearly marked.
  • The foot and head of the escalators are not clearly marked.
  • The lighting levels are medium.

You are on Outside Access (Multi-Storey Car Park Entrance). Skip to the next section.

Outside Access (Multi-Storey Car Park Entrance)

• This information is for the entrance located on level 3.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are single.
• The width of the door opening is 117cm (3ft 10in).

You are on Level Change (Multi-Storey Car Park Entrance). Skip to the next section.

Level Change (Multi-Storey Car Park Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located leading from the car park to the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.

You are on Outside Access (Chelmsley Interchange Entrance). Skip to the next section.

Outside Access (Chelmsley Interchange Entrance)

• This information is for the entrance located at the side of the building.
• There is level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 830cm (27ft 3in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located beyond the West entrance.
  • The facility is approximately 30m (32yd 2ft) from the West entrance.
  • There is level access to the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is not a radar key.
  • The key can be obtained from a member of security or cleaning staff.
  • The door opens inwards.
  • The width of the door is 90cm (2ft 11in).
  • The dimensions of the facility are 300cm x 340cm (9ft 10in x 11ft 2in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 185cm (6ft 1in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench and the toilet.
  • The sling is attached to the hoist by hook.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 90cm (2ft 11in).
  • The transfer space on the right as you face the toilet is 100cm (3ft 3in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Drop down rails are provided for the toilet.
  • As you face the toilet the drop down rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.
  • It is a push button style alarm.
• Comments View
  • There is a intercom by the changing place entrance to call for assistance if required (shown in photograph 5).

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the Chelmsley Interchange entrance.
  • The accessible toilet is located to the left as you enter.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of security or cleaning staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 170cm x 270cm (5ft 7in x 8ft 10in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 79cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the left as you enter.
  • The female toilet(s) is/are approximately 25m (27yd 1ft) from the Chelmsley Interchange entrance.
  • Inside the venue, there is not level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left as you enter.
  • The male toilet(s) is/are approximately 17m (18yd 1ft) from the Chelmsley Interchange entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the standard female and male toilets.
  • The height of the baby change table once extended is 72cm (2ft 4in).

You are on Level Change (Accessible and Standard Toilets). Skip to the next section.

Level Change (Accessible and Standard Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left of the Chelmsley Interchange entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the left going up.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left of the Chelmsley Interchange entrance.
• There is/are 3 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

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• Comments View
  • There are also a set of steps to the rear of the toilet block with 8 medium height steps and handrails on both sides.

You are on Access Guides Available For (Chelmsley Wood Shopping Centre). Skip to the next section.

Access Guides Available For (Chelmsley Wood Shopping Centre)

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• Other Services View
  • Solihull Home Options - To view the access guide please click here (new tab).
  • Solihull Connect - The Bluebell Centre - To view the access guide please click here (new tab).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.