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Cineworld

47 Mill Lane Arcade (Upper Level), Touchwood Shopping Centre, Solihull, West Midlands, B91 3GS

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Solihull.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Solihull.

COVID-19 Information

Opening Times

  • Monday 10:00 - 22:00.
  • Tuesday 10:00 - 22:00.
  • Wednesday 10:00 - 22:00.
  • Thursday 10:00 - 22:00.
  • Friday 10:00 - 22:00.
  • Saturday 10:00 - 22:00.
  • Sunday 10:00 - 22:00.

Parking

  • The venue does not have its own car park.

Outside Access (Mill Lane Arcade)

  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 400cm (13ft 1in) wide.

Reception

  • The reception desk is 5m (16ft 5in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is low height.
  • Lighting levels are bright.

Inside Access

  • There is not level access to the service.
  • Lighting levels are bright.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located between the box office and screens 3 to 7.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 133cm (4ft 4in).
  • There are steps to access this area / service.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on both sides.

Cinema

  • Seating and additional access information View
    • Films are mainly mainstream.
    • Films are rotated to allow access to all films.
    • There are designated spaces for wheelchair users.
    • Designated spaces are situated in the middle of the cinema.
    • Wheelchairs may be left with the patron.
    • Companions sit next to the patron.
    • It is 42m (46yd) from the foyer to the accessible toilet.
    • It is 15m (16yd) from the accessible toilet to the furthest screen.
    • There is a hearing assistance system.
    • The hearing system is infrared.
    • Staff are trained to use the system.
    • Assistance dogs are allowed in the cinema.
    • There is not a wheelchair to borrow.
  • Comments View
    • 9 screen(s) is/are accessible to wheelchair users.
    • Concessions are available.
    • The view from the designated spaces is good.
    • Wheelchairs are available to borrow within the Touchwood Shopping Centre.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are the lower and upper floors.
    • There are 15+ steps between floors.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located adjacent to the entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are the lower and upper floors.
  • The lift is 24m (26yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • This accessible toilet is approximately 50m (54yd 2ft) from the accessible entrance.
    • This accessible toilet is located on the upper floor.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 146cm x 200cm (4ft 9in x 6ft 7in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • The tap type is lever.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 117cm (3ft 10in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the accessible toilet.
    • The accessible toilet is accessed via a moderate ramp.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.