Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Dorridge.
- The venue is situated on a road which has a steep gradient.
- The nearest mainline station is Dorridge.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 18:00.
- Wednesday 08:30 - 18:00.
- Thursday 08:30 - 17:30.
- Friday 08:30 - 13:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
Outside Access (Station Road)
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Entrance
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- This information is for the entrance located Station Road.
- There is stepped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 135cm (4ft 5in).
- There is an intercom.
- The height of the intercom is 135cm (4ft 5in).
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 75cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 75cm.
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Step(s)
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- The step(s) is/are located in front of the main entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 12cm.
- There is not a/are not handrail(s) at the step(s).
Reception
- The desk/counter is 10m (10yd 2ft) from the front entrance.
- There is not level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The lighting levels are good.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service(s).
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 31/01/2022.
- The hearing assistance system was working at the time of testing.
- This venue does not play background music.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are good.
Level Change (Inside Access)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located as soon as you enter via the main entrance.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
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- Lighting levels in the male toilets are low to moderate.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located off the waiting area.
- The shared toilet(s) is/are approximately 14m (15yd 11in) from the entrance.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels in the shared toilets are good.
Additional Info
- A bowl of water cannot be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.