Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Dorridge.
- The venue is situated on a road which has a steep gradient.
Opening Times
- Monday 05:35 - 00:05.
- Tuesday 05:35 - 00:05.
- Wednesday 05:35 - 00:05.
- Thursday 05:35 - 00:05.
- Friday 05:35 - 00:05.
- Saturday 06:20 - 00:05.
- Sunday 09:20 - 23:50.
Parking
- The venue does have its own car park.
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Venue Car Park
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- There are 6 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 400cm x 550cm (13ft 1in x 18ft 1in).
- The nearest designated bay is 15m (16yd) from the main accessible entrance.
- The car park surface is tarmac.
- The car park does have a height restriction barrier.
- The maximum height is 215.
Outside Access (Station Approach)
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 130cm (4ft 3in) wide.
Reception (Ticket Office)
- The reception desk is 3m (9ft 10in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are bright.
Inside Access (Ticket Office)
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Lighting levels are bright.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is an office to obtain help.
- This office is located adjacent to the entrance.
- The train companies operating from within this station are Central Trains and Chiltern Railways.
- There is not a taxi rank at the station.
- There are 3 platform(s) in the station.
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Additional Station Information
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- Announcements on platforms are audio and visual.
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Comments
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- Platforms 1 to 3 are accessible to a wheelchair user.
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Train Station Platform (1)
- There is level access to the platform(s).
- There is an adapted toilet.
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Train Station Platform (2 & 3)
- There is level access to the platform(s).
- Access to the platform(s) is via lift.
- There is not an adapted toilet.
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Other Floors
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Steps
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- The floors which are accessible by stairs are platform 1 to platform 2 & 3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting level is bright.
Lift (Platform 2 & 3)
- There is a lift for public use.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 37m (40yd) from accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 110cm x 150cm (3ft 7in x 4ft 11in).
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- This lift gives access between the bridge walkway and Platform 2 & 3.
Lift (Platform 1)
- There is a lift for public use.
- The lift is located on Platform 1.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1.
- The lift is 25m (27yd) from accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 200cm x 145cm (6ft 7in x 4ft 9in).
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do have tactile markings.
- The lighting level in the lift is bright.
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Comments
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- This lift gives access between Platform 1 and the bridge walkway.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 15m (16yd 1ft) from the accessible entrance.
- This accessible toilet is located on Platform 1.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 158cm x 220cm (5ft 2in x 7ft 3in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm (2ft 9in).
- The tap type is lever.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 84cm (2ft 9in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located on Platform 1.
- The female toilets are 15m (16yd 1ft) from the accessible entrance.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located on Platform 1.
- The male toilets are 17m (18yd 1ft) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- The photograph shows the waiting room.