Access Guide
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Solihull.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Solihull.
Opening Times
- Monday 08:45 - 17:00.
- Tuesday 08:45 - 17:00.
- Wednesday 08:45 - 17:00.
- Thursday 08:45 - 17:00.
- Friday 08:45 - 17:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- There is a monthly late night clinic.
- Please contact the surgery for details.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 500cm x 360cm (16ft 5in x 11ft 10in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Outside Access (Grove Road)
- There is not level access into the venue.
- The main doors open automatically.
- The doors are single width.
- The door opening is 100cm (3ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are single width.
- The door opening is 90cm (2ft 11in) wide.
Level Change (Grove Road)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is permanent.
- The width of the ramp or slope is 212cm (6ft 11in).
Reception
- The desk is 3m (3yd 10in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is low (76cm or lower).
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the consultation rooms only.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- This accessible toilet is approximately 10m (10yd 2ft) from the accessible entrance.
- This accessible toilet is located at the rear of the venue.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 250cm x 175cm (8ft 2in x 5ft 9in).
- There is not a lateral transfer space.
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 40cm (1ft 4in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 82cm (2ft 8in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located at the rear of the venue.
- The female toilets are 8m (8yd 2ft) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located at the rear of the venue.
- The male toilets are 8m (8yd 2ft) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- There is a manual hoist available on request.