Access Guide
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Solihull.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Solihull.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 19:00.
- Wednesday 08:30 - 17:30.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday 09:00 - 14:00.
- Sunday Closed.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park type is open air/surface.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 210cm x 470cm (6ft 11in x 15ft 5in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 72cm (2ft 4in) wide.
-
Second set of doors
View
- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 80cm (2ft 7in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the entrance, bypassing the steps.
- The ramp or slope is permanent.
- The width of the ramp or slope is 75cm (2ft 6in).
- There are steps to access this area / service.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on the right going up.
Reception
- The reception desk is 2m (6ft 7in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- Lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
-
Location and Access
View
- The toilet is for the sole use of disabled people.
- The accessible toilet is 15m (16yd 1ft) from the accessible entrance.
- The accessible toilet is located at the rear of the venue.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a sliding bolt.
- The dimensions of the accessible toilet are 225cm x 225cm (7ft 5in x 7ft 5in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 150cm (4ft 11in).
- The tap type is lever.
- There is not a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
-
Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 77cm (2ft 6in).
-
Colour Contrast and Lighting
View
- The contrast between the walls and floor is good.
- The lighting levels are bright.
-
Comments
View
- Wall mounted and drop down rails are available.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Shared Toilet(s)
View
- The unisex toilets are located at the rear of the venue.
- Unisex toilets are 13m (14yd 8in) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are bright.
-
Baby Change Facilities
View
- Baby change facilities are not located within the venue.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
-
Comments
View
- The photo shows the waiting room.