Access Guide
Introduction
- Services / facilities within the building include cookery sessions, games room, a sensory room, training rooms, health & beauty.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Solihull.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Solihull.
COVID-19 Information
Opening Times
- Monday 08:45 - 16:45.
- Tuesday 08:45 - 16:45.
- Wednesday 08:45 - 16:45.
- Thursday 08:45 - 16:45.
- Friday 08:45 - 16:15.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is at the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 3 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 600cm (11ft 6in x 19ft 8in).
- The nearest designated bay is 27m (29yd 1ft) from the main entrance.
- The furthest designated bay is 35m (38yd 10in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- There is 1 more further designated bay to the rear of the car park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 135cm (4ft 5in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the main entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Reception
- The reception desk is 3m (9ft 10in) from the the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low height.
- The desk does not have a lowered section.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are varied.
Accessible Toilet (Reception)
- There are accessible toilets within this venue designated for public use.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 10m (32ft 10in) from the main entrance.
- The accessible toilet is located past reception and then to the right.
- There is level access to the accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 245cm x 210cm (8ft 0in x 6ft 11in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is not a functional emergency alarm available.
- It is tied up and out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are available in the cubicle.
- There is a coat hook.
-
Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 150cm (4ft 11in) high.
- There is not a toilet roll holder.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 79cm (2ft 7in) high.
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
Accessible Toilet (East Wing)
- There are accessible toilets within this venue designated for public use.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 26m (28yd) from the main entrance.
- The accessible toilet is located straight ahead as you enter and on the left side of the corridor.
- There is level access to the accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 250cm x 195cm (8ft 2in x 6ft 5in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
-
Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 150cm (4ft 11in) high.
- There is a toilet roll holder.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is placed higher than 74cm (2ft 5in).
- The sink is 79cm (2ft 7in) high.
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is good.
- The contrast between the drop down rails and wall is good.
- The contrast between the walls and floor is good.
- Lighting levels are bright.
Changing Places (East Wing)
-
Location and access
View
- The facility is located straight ahead as you enter then on the left.
- The facility is 25m (27yd) from the main entrance.
- There is level access to the facility.
-
Dimensions and features
View
- You do not need a key for the facility.
- The dimensions of the facility are 350cm x 350cm (11ft 6in x 11ft 6in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by loop.
- The facility toilet is peninsular.
- The transfer space on the left as you face the toilet is 100cm (3ft 3in).
- The transfer space on the right as you face the toilet is 205cm (6ft 9in).
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rails are on both sides.
- The type of sink is fixed.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is available.
- The facility has a non slip floor.
- A functioning emergency alarm is not available.
- No emergency alarm is fitted in the cubicle.
Accessible Shower (East Wing)
- Accessible shower facilities are available.
- The showers are located in the changing place.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 45cm (1ft 6in).
- There is level access to the services from the shower facilities.
Changing Places (South Wing)
-
Location and access
View
- The facility is located to the right as you enter and then to the right.
- The facility is 37m (40yd) from the the main entrance.
- There is level access to the facility.
-
Dimensions and features
View
- You do not need a key for the facility.
- The dimensions of the facility are 335cm x 360cm (10ft 12in x 11ft 10in).
- The facility changing bench height is adjustable.
- The facility changing bench is free standing.
- The length of the bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by loop.
- The facility toilet is peninsular.
- The transfer space on the left as you face the toilet is 30cm (0ft 12in).
- The transfer space on the right as you face the toilet is 70cm (2ft 4in).
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rails are on both sides.
- The type of sink is fixed.
- Wall mounted hand rails are available at the sink.
- As you face the sink, rails are available on both sides.
- Disposal facilities are available.
- A privacy screen is not available.
- Wide tear off paper roll is available.
- The facility has a non slip floor.
- A functioning emergency alarm is not available.
- No emergency alarm is fitted in the cubicle.
Accessible Shower (South Wing)
- Accessible shower facilities are available.
- The showers are located in the changing place.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 44cm (1ft 5in).
- There is level access to the services from the shower facilities.
Standard Toilet(s) (Reception)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located ahead as you enter.
- The female and male toilets are 8m (26ft 3in) from the the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Standard Toilet(s) ((East Wing))
- (East Wing)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located straight ahead as you enter and on left.
- The female and male toilets are 25m (27yd 13in) from the the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Standard Toilet(s) (South Wing)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located to the right as you enter.
- The female and male toilets are 37m (40yd) from the the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- A member of staff trained in BSL skills is not normally on duty.