You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include cookery sessions, games room, a sensory room, training rooms, health & beauty.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Solihull.
• The venue is not situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Solihull.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:45 - 16:45.
• Tuesday 08:45 - 16:45.
• Wednesday 08:45 - 16:45.
• Thursday 08:45 - 16:45.
• Friday 08:45 - 16:15.
• Saturday Closed.
• Sunday Closed.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 350cm x 600cm (11ft 6in x 19ft 8in).
  • The nearest Blue Badge bay is 27m (29yd 1ft) from the main entrance.
  • The furthest Blue Badge bay is 35m (38yd 10in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Two of the designated Blue Badge parking bays are at the rear of the car park.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 135cm (4ft 5in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located to the left as you face the entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Toilet with Adaptations (Reception). Skip to the next section.

Toilet with Adaptations (Reception)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
  • This accessible toilet is located past reception and then to the right.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 245cm x 210cm (8ft x 6ft 11in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 100cm (3ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 150cm (4ft 11in).
  • There is not a toilet roll holder.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 79cm (2ft 7in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.

You are on Changing Places (East Wing). Skip to the next section.

Changing Places (East Wing)

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• Location and access View
  • The facility is located straight ahead as you enter then on the left.
  • The facility is approximately 25m (27yd 1ft) from the main entrance.
  • There is level access into the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens outwards.
  • The width of the door is 85cm (2ft 9in).
  • The dimensions of the facility are 350cm x 350cm (11ft 6in x 11ft 6in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 100cm (3ft 3in).
  • The transfer space on the right as you face the toilet is 205cm (6ft 9in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is fixed.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is not available.
  • No emergency alarm is fitted in the cubicle.

You are on Accessible Shower (East Wing). Skip to the next section.

Accessible Shower (East Wing)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located in the changing place.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 45cm (1ft 6in).
• There is level access to the services from the accessible shower facilities.

You are on Changing Places (South Wing). Skip to the next section.

Changing Places (South Wing)

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• Location and access View
  • The facility is located to the right as you enter and then to the right.
  • The facility is approximately 37m (40yd 1ft) from the the main entrance.
  • There is level access into the facility.
• Dimensions and features View
  • You do not need a key for the facility.
  • The door opens outwards.
  • The width of the door is 86cm (2ft 10in).
  • The dimensions of the facility are 335cm x 360cm (10ft 12in x 11ft 10in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is free standing.
  • The length of the facility changing bench is 180cm (5ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 49cm (1ft 7in).
  • The transfer space on the right as you face the toilet is 70cm (2ft 4in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is fixed.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is not available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is not available.
  • It is out of reach (higher than 10cm (4") from the floor).

You are on Accessible Shower (South Wing). Skip to the next section.

Accessible Shower (South Wing)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located in the changing place.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 44cm (1ft 5in).
• There is level access to the services from the accessible shower facilities.

You are on Standard Toilet(s) (Reception). Skip to the next section.

Standard Toilet(s) (Reception)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located ahead as you enter.
  • The female and male toilets are approximately 8m (8yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Standard Toilet(s) ((East Wing)). Skip to the next section.

Standard Toilet(s) ((East Wing))

• (East Wing)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located straight ahead as you enter and on left.
  • The female and male toilets are 25m (27yd 13in) from the the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are bright.

You are on Standard Toilet(s) (South Wing). Skip to the next section.

Standard Toilet(s) (South Wing)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located to the right as you enter.
  • The female and male toilets are approximately 37m (40yd 1ft) from the the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• A member of staff trained in BSL skills is not normally on duty.

You are on Toilet with Adaptations (South Wing 2). Skip to the next section.

Toilet with Adaptations (South Wing 2)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 40m (43yd 2ft) from the main entrance.
  • This accessible toilet is located in the right hand corridor after entering the building.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 192cm x 357cm (6ft 4in x 11ft 9in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 90cm (2ft 11in).
  • The lateral transfer space on the left is 90cm.
  • The lateral transfer space on the right is 77cm.
  • There are dropdown rails on both sides of the toilet.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
• Position of Fixtures View
  • Wall mounted grab rails are not available for the toilet.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 92cm.
  • The shelf is located where it is reachable.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 51cm (1ft 8in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 79cm (2ft 7in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.

You are on Accessible Shower (South Wing 2). Skip to the next section.

Accessible Shower (South Wing 2)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located In Accessible Toilet South Wing 2.
• The facilities available in the accessible shower(s) include; an adjustable shower head and a flip-down seat.
• The height of the seat is 53cm (1ft 9in).

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• Comments View
  • The shower head height is adjustable.
  • Shower controls are 112cm high with some braille markings.
  • There is a ceiling hoist and a portable hoist - the ceiling hoist covers the shower and toilet area.
  • There is a flashing red emergency beacon.

You are on Changing Places (South Wing 2). Skip to the next section.

Changing Places (South Wing 2)

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• Location and Access View
  • The facility is located towards the right rear of the venue.
  • The facility is approximately 40m (43yd 2ft) from the the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is level access to the facility.
  • The facility surveyed is for the sole use of disabled people.
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • You do not need a key for the facility.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The door does not have a horizontal grab rail.
  • The width of the door is 85cm (2ft 9in).
  • The dimensions of the facility are 278cm x 458cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • There is a high colour contrast between the walls and floor.
• Toilet Details View
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the right as you face the toilet is 256cm (8ft 5in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • There is a low colour contrast between the dropdown rail(s) and wall.
  • As you face the toilet the vertical grab rail is on the left.
  • There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a push button flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 45cm.
  • The toilet has a cistern.
  • There is a low colour contrast between the toilet seat and pan.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 177cm (5ft 10in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers the changing bench and the toilet.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are not available at the wash basin.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 66cm.
  • Wide tear off paper roll is not available.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a/are sanitary and general domestic waste disposal units.
  • There is not an emergency alarm for the facility.
  • There is not a coat hook.
  • There is a red flashing fire alarm beacon within the room.
  • The lighting levels are good.
• Comments View
  • There is a height adjustable bath and basin.
  • The height of the bath can be adjusted between 70cm and 99cm.
  • The height of the basin can be adjusted between 66cm and 99cm.

You are on Eating and Drinking (The Honeycomb Cafe). Skip to the next section.

Eating and Drinking (The Honeycomb Cafe)

• The following information is for the café.
• The café is located at the rear right of the venue.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 2m (2yd 7in) from the from the entrance doors.
• The standard height for tables is 80cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are hand held and wall.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • The counter is 93cm high.
  • Menus can be read out.
  • Special dietary requirements can be catered for.
  • Lighting level is good.
  • There are boards that absorb sound/noise.
  • The doors are double and 162cm. The doors open away from you.
  • Opening hours are 9.30 to 2.30 Mon to Fri.

You are on Training Kitchen. Skip to the next section.

Training Kitchen

• The training kitchen is at the far end of the main corridor ahead as you enter the building.
• There are low and high reach cupboards.
• The hob and sink are both adjustable from 65cm to 93cm high.
• There are: dishwasher, toaster, microwave, kettle, air fryer, stand mixer, extractor fan.
• The lighting is good.
• The floor is shiny in places.
• Tables have varying heights ranging from 80cm to 72cm.
• Entry into the training kitchen is by double doors that open away from you.
• The doors may be heavy to open.

You are on Toilet with Adaptations (Training Kitchen). Skip to the next section.

Toilet with Adaptations (Training Kitchen)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 10m (10yd 2ft) from the kitchen.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 156cm x 207cm (5ft 1in x 6ft 9in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 97cm and 137cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 80cm.
  • The shelf is located where it is reachable.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 102cm (3ft 4in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high colour contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.