You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• There is not a tram stop within 150m (164yds) of the venue.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Opening Times (Ticket Office). Skip to the next section.

Opening Times (Ticket Office)

• Monday 06:30 - 12:00.
• Tuesday 06:30 - 12:00.
• Wednesday 06:30 - 12:00.
• Thursday 06:30 - 12:00.
• Friday 06:30 - 20:00.
• Saturday 08:00 - 20:00.
• Sunday 10:00 - 14:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 300cm x 510cm (9ft 10in x 16ft 9in).
  • The nearest Blue Badge bay is 56m (61yd 9in) from the main entrance.
  • The furthest Blue Badge bay is 74m (80yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 176cm (5ft 9in).

You are on Outside Access (Side Entrance). Skip to the next section.

Outside Access (Side Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 250cm (8ft 2in).

You are on Level Change (Side Entrance). Skip to the next section.

Level Change (Side Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

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• Comments View
  • At the time of survey it was not possible to photograph the area.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• There is a ticket office.
• The ticket office is located beyond the main entrance.
• The ticket office is 3m (3yd 10in) from the main entrance.
• The train companies operating from within this station are Network West Midlands.
• The train companies that operate within this station include:.
• Please click here for access information for Network West Midlands.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.
• The platform(s) which has/have level access is / are 1.
• The platform(s) accessed by lift is / are 1 and 2.
• The platform(s) accessed by ramp / slope is / are 1.
• The platform(s) accessed by steps only is / are 2.
• The platform(s) which can be accessed by using alternative outside access entrances only is / are 1.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are 1 and 2.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Level Change (Footbrige). Skip to the next section.

Level Change (Footbrige)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the platforms.
• There is/are 15+ step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• There is a lift to access this area/service.
• The lift does bypass the step(s).

You are on Lift (Platform 1). Skip to the next section.

Lift (Platform 1)

• There is a lift for public use.
• The lift is located behind the footbridge on platform 1.
• The lift is a standard lift.
• The floors which are accessible by this lift are Platform 1-Footbridge.
• The lift is approximately 77m (84yd 7in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 158cm x 160cm (5ft 2in x 5ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • The is an emergency call point at the entrance and exit to the lift on platform 1.

You are on Lift (Platform 2). Skip to the next section.

Lift (Platform 2)

• There is a lift for public use.
• The lift is located behind the footbridge on platform 2.
• The floors which are accessible by this lift are Platform 2 - Footbridge.
• The lift is approximately 22m (24yd 2in) from the platform 1 lift.
• Staff do not need to be notified for use of the lift.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 158cm x 160cm (5ft 2in x 5ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on platform 1.
  • The female toilet(s) is/are approximately 40m (43yd 2ft) from the side entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on platform 1.
  • The male toilet(s) is/are approximately 52m (56yd 2ft) from the side entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.