Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Solihull.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Solihull.
Opening Hours
Parking
- The venue does not have its own car park.
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
Outside Access (High Street)
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 90cm (2ft 11in) wide.
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Second set of doors
View
- There is a second set of doors.
- The doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 79cm (2ft 7in) wide.
Level Change (High Street)
- There are steps to access this area / service.
- There is / are 15+ step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are clearly marked.
- The steps are deep.
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Comments
View
- Some of the steps do have a handrail on the right hand side.
Reception
- The reception desk is 2m (6ft 7in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is high height.
- Lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are bright.
Level Change (Inside Access)
- There are steps to access this area / service.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on the right going up.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Male Toilet(s)
View
- Lighting levels are low.
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Access to Standard Shared Toilet(s)
View
- The shared toilets that were surveyed are located adjacent to reception, at the top of the steps.
- The shared toilet(s) is/are approximately 5m (5yd 1ft) from the main entrance.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.