Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Solihull.
- The venue is situated on a road which has a steep gradient.
- The nearest mainline station is Solihull.
Opening Times
- Monday 09:30 - 16:30.
- Tuesday 09:30 - 16:30.
- Wednesday 09:30 - 16:30.
- Thursday 09:30 - 16:30.
- Friday 09:30 - 16:30.
- Saturday 09:30 - 12:30.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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On Street Parking and Drop-off Details.
View
- On street marked Blue Badge bays are not available.
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Comments
View
- The convenient dropoff point is located adjacent to the venue
- There are public car parks within Mell Square.
Outside Access (High Street)
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 85cm (2ft 9in) wide.
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Second set of doors
View
- There is a second set of doors.
- The doors open away from you (push).
- The doors are single width.
- The doors are heavy.
Level Change (High Street)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- There is / are 5 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are not clearly marked.
- The steps are deep.
- The steps do have handrails.
Outside Access (Rear Entrance)
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 73cm (2ft 5in) wide.
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Second set of doors
View
- There is a second set of doors.
- The doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 76cm (2ft 6in) wide.
Level Change (Rear Entrance)
- There is not a ramp or slope to access this service.
- There are steps to access this area / service.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are not clearly marked.
- The steps are shallow.
- The steps do not have handrails.
Reception
- The desk/counter is 3m (3yd 10in) from the front entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- This venue does not play background music.
- Motorised scooters are not allowed in public parts of the venue.
- The lighting levels are bright.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located to the rear of venue.
- A member of staff trained in BSL skills is not generally on duty.
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Comments
View
- The photo shows the step from the first entrance door leading to the second door.