Access Guide
Location
- The venue is situated within the centre of the town.
- This venue is situated in Solihull.
- The venue is in a pedestrian area.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Solihull.
Opening Times
- Monday 07:00 - 01:00.
- Tuesday 07:00 - 01:00.
- Wednesday 07:00 - 01:00.
- Thursday 07:00 - 01:00.
- Friday 07:00 - 02:00.
- Saturday 07:00 - 02:00.
- Sunday 07:00 - 00:00.
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Comments
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- Food service times are from 07.00 - 22.00.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Mall Square Car Park.
- The car park is located on Poplar Road.
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Comments
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- The photograph shows the road outside the venue.
Outside Access (Poplar Road - Main Entrance)
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 180cm (5ft 11in) wide.
Level Change (Poplar Road - Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located to the left as you face the venue.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 140cm (4ft 7in).
- There are steps to access this area / service.
- The steps are located to the right as you face the venue.
- There is / are 4 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The handrails are on the right going up.
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Comments
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- There are 3 additional medium steps without handrails located in front of the entrance.
- The ramp overcomes all steps.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the main area.
- Motorised scooters are welcomed in public parts of the venue.
- Lighting levels are medium.
Eating and Drinking
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the service counter.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is 3m (9ft 10in) from the main entrance.
- The distance between the floor and the lowest table is 50cm (1ft 8in).
- The distance between the floor and the highest table is 110cm (3ft 7in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is traditional pub menu.
Other Floors
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Steps
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- The floors which are accessible by stairs are B-G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
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Other
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- The services on the floors which are not accessible are standard toilets.
Lift
- There is a lift for public use.
- The lift is located at the rear of the venue.
- The lift is a platform lift.
- The floors which are accessible by this lift are G- 1.
- The lift is 13m (14yd) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is medium.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 20m (22yd) from the main entrance.
- The accessible toilet is located on the 1st floor.
- There is level access to the accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 100cm x 200cm (3ft 3in x 6ft 7in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is not a functional emergency alarm available.
- It is out of reach (higher than 10cm (0ft 4in) from floor).
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- Lighting levels are medium.
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Comments
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- Baby change facilities are located within the venue.
- The baby change facilities are located in the adapted toilet.
- The height of the baby change table once extended is 94cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located on the basement level.
- The female and male toilets are 40m (44yd) from the main entrance.
- Inside the venue, there is not level access to the female and male toilet.
- Lighting levels are medium.
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Comments
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- The photograph shows the standard female toilet.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.