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Yates

21 Poplar Road, Solihull, West Midlands, B91 3AD

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Solihull.
  • The venue is in a pedestrian area.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Solihull.

Opening Times

  • Monday 07:00 - 01:00.
  • Tuesday 07:00 - 01:00.
  • Wednesday 07:00 - 01:00.
  • Thursday 07:00 - 01:00.
  • Friday 07:00 - 02:00.
  • Saturday 07:00 - 02:00.
  • Sunday 07:00 - 00:00.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Mall Square Car Park.
    • The car park is located on Poplar Road.
  • Comments View
    • The photograph shows the road outside the venue.

Outside Access (Poplar Road - Main Entrance)

  • This information is for the entrance located at the front of the venue.
  • There is not level access into the venue.
  • The main doors open towards you (pull).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 180cm (5ft 11in) wide.

Level Change (Poplar Road - Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left as you face the venue.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 140cm (4ft 7in).
  • There are steps to access this area / service.
  • The steps are located to the right as you face the venue.
  • There is / are 4 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The handrails are on the right going up.
  • Comments View
    • There are 3 additional medium steps without handrails located in front of the entrance.
    • The ramp overcomes all steps.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in the main area.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.

Eating and Drinking

  • The following information is for the restaurant/bar.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the service counter.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 3m (9ft 10in) from the main entrance.
  • The distance between the floor and the lowest table is 50cm (1ft 8in).
  • The distance between the floor and the highest table is 110cm (3ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held only.
  • Menus are available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is traditional pub menu.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B-G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is medium.
  • Other View
    • The services on the floors which are not accessible are standard toilets.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the venue.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G- 1.
  • The lift is 13m (14yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do not have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 20m (22yd) from the main entrance.
    • The accessible toilet is located on the 1st floor.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 100cm x 200cm (3ft 3in x 6ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not a functional emergency alarm available.
    • It is out of reach (higher than 10cm (0ft 4in) from floor).
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is fair.
    • Lighting levels are medium.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located in the adapted toilet.
    • The height of the baby change table once extended is 94cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located on the basement level.
    • The female and male toilets are 40m (44yd) from the main entrance.
    • Inside the venue, there is not level access to the female and male toilet.
    • Lighting levels are medium.
  • Comments View
    • The photograph shows the standard female toilet.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.