Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Ayr.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Ayr.
COVID-19 Information
- The information in this section was taken in February 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 19:30.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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On Street Parking and Drop-off Details.
View
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 200cm x 1600cm (6ft 7in x 52ft 6in).
- Standard marked parking bays are located at the front of the building to the left.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 100cm (3ft 3in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 85cm (2ft 9in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is steep.
- The ramp/slope is portable.
- There is not a level landing at the top of the ramp/slope.
- Please contact a member of staff.
- The ramp does not have handrails.
- The width of the ramp/slope is 72cm (2ft 4in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 5 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up.
- The ramp/slope does bypass the step(s).
Reception
- The desk/counter is 7m (7yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The hearing assistance system is available only on request.
- The system is a portable loop.
- Staff are not trained to use the system.
- This venue does play background music.
- Music is played throughout the building.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Other Floors
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Steps
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- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are bright.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are additional surgeries.
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Comments
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- All services on other floors can be made available on the ground floor.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the rear of the building.
- The shared toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
- Inside the venue, there is not level access to the shared toilet(s).
- Lighting levels are medium.
Level Change (Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right of the corridor leading to the toilet.
- There is/are 8 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.