Skip to main content

Ayr Central Station

Smith Street, Ayr, South Ayrshire, KA7 1TH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Ayr.
  • There is a bus stop within 150m (164yds) of the venue.

COVID-19 Information

Opening Times (Station Toilets)

  • Monday 05:30 - 23:00..
  • Tuesday 05:30 - 23:00..
  • Wednesday 05:30 - 23:00..
  • Thursday 05:30 - 23:00..
  • Friday 05:30 - 23:00..
  • Saturday 05:30 - 23:00..
  • Sunday 08:30 - 23:00..

Parking (Main Entrance)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is at the front of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 4 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 500cm (11ft x 16ft).
  • The nearest designated bay is 5m (5yd 18in) from the main entrance.
  • The furthest designated bay is 10m (10yd 3ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Parking (Station Road - Platform 4)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is at the back of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 340cm x 500cm (11ft 2in x 16ft 5in).
  • The nearest designated bay is 3m (9ft 10in) from the platform 4 entrance.
  • The furthest designated bay is 6m (19ft 8in) from the platform 4 entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

  • This entrance gives access to platforms 1-2-3.
  • This information is for the entrance located to the front of the building.
  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 110cm (3ft 7in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Outside Access (Station Road Entrance)

  • This entrance gives access to platforms 4.
  • This information is for the entrance located to the rear of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are permanently held open.
  • The door opening is 150cm (4ft 11in) wide.

Level Change (Station Road Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.

Reception (Ticket Office)

  • The reception desk is 7m (22ft 12in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use system.

Opening Times (Ticket Office)

  • Monday 05:30 - 23:15.
  • Tuesday 05:30 - 23:15.
  • Wednesday 05:30 - 23:15.
  • Thursday 05:30 - 23:15.
  • Friday 05:30 - 23:15.
  • Saturday 05:30 - 23:15.
  • Sunday 08:40 - 23:05.

Inside Access

  • There is level access to the service.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are medium.

Train Station

  • There are generally 10 member(s) of staff on duty.
  • The station is staffed.
  • There is an office to obtain help.
  • The office to obtain help is 30m (33yd) from the main entrance.
  • The station is not staffed between 01:15 & 04:30.
  • This office is located on platform 1.
  • There is a ticket office.
  • The ticket office is located to the left as you enter.
  • The train companies operating from within this station are First Group Scott Rail.
  • There is a taxi rank at the station.
  • The taxi rank is located in front of the entrance.
  • The taxi rank is 8m (26ft 3in) from the main entrance.
  • Shops and services within the station include WH Smiths and The Junction.
  • All key concourse shops and services have level access.
  • There are 4 platform(s) in the station.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Wider ticket barriers are available to access platforms.
    • Accessible toilets are located on the platform(s).
    • Accessible toilets are located on platform(s) platform 1.
    • Accessible toilets are not located on the main station concourse.
    • There is a wheelchair available to borrow.
    • To borrow a wheelchair, please contact a member of staff.

Train Station Platform

  • This information is for platform(s) 1-2-3-4.
  • The platform(s) which has/have level access is / are 1-2-3.
  • The platform(s) which can be accessed by using alternative outside access entrances only is / are 4.
  • Accessible toilets are 25m (27yd) from the main entrance.

Level Change (Footbridge)

  • There are steps to access this area / service.
  • The steps are located to the left as you enter.
  • There is / are 15+ step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • Comments View
    • These steps give access to platform 4 from platforms 1-2-3.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 25m (27yd) from the main entrance.
    • The accessible toilet is located on platform 1.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is light.
    • The dimensions of the accessible toilet are 210cm x 200cm (6ft 11in x 6ft 7in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • It is a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors in the accessible toilet.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The sink is 80cm (2ft 7in) high.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • Lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located on platform 1.
    • The female and male toilets are 26m (28yd) from the main entrance.
    • Inside the venue, there is not level access to the female and male toilet.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the female standed toilet.
    • The height of the baby change table once extended is 110cm (3ft 7in).
    • Inside the venue, there is not level access to the baby change facility.
  • Comments View
    • The is an identical baby changing facility within the male standard toilet with a height of 95cm.

Level Change (Standard Toilets)

  • There are steps to access this area / service.
  • There is / are 1 step(s) to the area / service.
  • The steps are clearly marked.
  • The steps are shallow.
  • The steps do not have handrails.
  • Comments View
    • The steps are located in front of the male and female standard toilets.

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not normally on duty.