Access Guide
Opening Times
- Monday 08:45 - 16:45.
- Tuesday 08:45 - 16:45.
- Wednesday 08:45 - 16:45.
- Thursday 08:45 - 16:45.
- Friday 08:45 - 16:00.
- Saturday Closed.
- Sunday Closed.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Ayr.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Ayr.
Parking
- The venue does not have its own car park.
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Public Car Parks.
View
- There is a car park for public use within 200m (approx).
- The name of the car park is South Harbour Street.
- The car park is located off South Harbour Street.
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On Street Parking and Drop-off Details.
View
- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 340cm x 490cm (11ft 2in x 16ft 1in).
- On street Blue Badge parking is located off Sandgate and High Street.
- Clearly signed and / or standard marked parking bays are available.
- Standard marked parking bays are located off Sandgate.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building, on Sandgate.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 125cm (4ft 1in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance.
- The ramp/slope is permanent.
Outside Access (High Street Entrance)
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Entrance
View
- This information is for the entrance located at the side of the building, on High Street.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 135cm.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 140cm.
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Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
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Step(s)
View
- The step(s) is/are located immediately beyond the entrance.
- There is/are 15+ step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Level Change (First Floor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the auditorium.
- The ramp/slope is portable.
- There is a level landing at the top of the ramp/slope.
- Please contact a member of staff for use of the portable ramp.
- The ramp does have handrails.
- The handrails are on the right going up.
- The width of the ramp/slope is 99cm (3ft 3in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading to the auditorium.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
- There is a lift to access this area/service.
- The lift does bypass the step(s).
- The lift does bypass the ramp/slope.
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Comments
View
- There are 3 clearly marked deep steps from the smaller hall which can be used to access the same level.
Other Floors
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Steps
View
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
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Comments
View
- There are 3 clearly marked shallow steps in the corridor leading down to the main stairs.
- There are further staircases throughout the building.
Lift
- There is a lift for public use.
- The lift is located to the rear of the foyer.
- The lift is a standard lift.
- The floors which are accessible by this lift are G and 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 6m (6yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 100cm x 135cm (3ft 3in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Lift (First Floor Platform Lift)
- There is a lift for public use.
- The lift is located in the first floor corridor.
- The lift is a platform lift.
- The platform lift accesses a small level change.
- The lift is approximately 9m (9yd 2ft) from the lift.
- Staff do not need to be notified for use of the lift.
- The clear door width is 85cm (2ft 9in).
- The dimensions of the lift are 85cm x 130cm (2ft 9in x 4ft 3in).
- There are separate entry and exit doors in the lift.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located in all rows.
- Wheelchairs are left with you.
- A companion may sit with you.
- Companions sit along side.
- It is 10m (10yd 2ft) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing system is a fixed loop.
- Staff are trained to use the hearing system.
- The rows suitable for hearing loops are all rows.
- There is not a wheelchair to borrow.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
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Comments
View
- The theatre is on the first floor.
Level Change (Stage)
Standard Changing Room (Backstage)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 2m (2yd 7in) from the stair lift.
- The standard changing room(s) surveyed is/are located to the rear of the stage.
- There is not level access to the standard changing room(s).
- Shower facilities are not available within the changing room(s).
Other Floors (Backstage)
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Steps
View
- The floors which are accessible by stairs are L1-U1-L2-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on the right going up.
- There is a landing.
- The lighting levels are medium.
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Other
View
- The area(s)/service(s) on the floors which are not accessible is/are the upper level.
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Comments
View
- There are 5 steps to the upper level which are not bypassed using the stair lifts.
Lift (Backstage Changing)
- There is a lift for public use.
- The lift is located at the backstage stairs.
- The lift is a chair stair lift.
- The floors which are accessible by this lift are L1-U1-L2.
- The lift is approximately 50m (54yd 2ft) from the first floor platform lift.
- Staff do need to be notified for use of the lift.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is medium.
Accessible Toilet (First Floor - Main Lift)
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 2m (2yd 7in) from the lift.
- This accessible toilet is located on the first floor, to the right from the lift.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 77cm (2ft 6in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 260cm (4ft 11in x 8ft 6in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 68cm (2ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are medium.
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Comments
View
- This toilet is approx. 37m to the left from the Registry Office lift near the marriage rooms if using the services there.
Accessible Toilet (First Floor - Platform Lift)
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the first floor platform lift.
- This accessible toilet is located on the upper first floor, through to the right from the platform lift.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 205cm x 195cm (6ft 9in x 6ft 5in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 130cm (4ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and open waste paper bin disposal units.
- There is a/are open waste paper bin and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
View
- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 96cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
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Comments
View
- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 96cm (3ft 1in).
- Inside the venue, there is level access to the baby change facility.
Accessible Toilet (First Floor - Rear Stage)
- Accessible toilet facilities are available.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is Braille, pictorial, written text and tactile signage on or near the toilet door.
- This accessible toilet is approximately 47m (51yd 1ft) from the first floor platform lift.
- This accessible toilet is located on the upper first floor, to the rear right of the stage.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is heavy.
- The dimensions of the accessible toilet are 145cm x 280cm (4ft 9in x 9ft 2in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 127cm (4ft 2in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is poor.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located on the upper first floor.
- The female toilet(s) is/are approximately 7m (7yd 1ft) from the first floor platform lift.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located on the upper first floor.
- The male toilet(s) is/are approximately 11m (12yd 1in) from the first floor platform lift.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels are medium.
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Comments
View
- There are further standard toilets in the backstage changing rooms.
Level Change (Male Standard Toilet)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the toilet entrance.
- There is/are 6 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
Additional Info
- Staff do not receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.